It seems that every time I visit this location in Mohegan lake the person who's supposed to be taking orders is off wondering around. I finally get to order only to have to go back to the pickup counter to ask the person who prepared my order to give me the portion of soup I ordered. His response was i noticed that when I prepared it. Well if you knew that why aren't you giving me the correct portion I paid for.
Atmosphere: 5
Food: 5
Service: 2
Doris Doreen
Its not what it use to be. I will not be going back.
Food: 1
DAVID KALMAKHELI
Service - 00000000000 !!!
Atmosphere: 1
Food: 1
Service: 1
Gladys Finnigan
Just had lunch at Panera in Cortlandt Manor. Great food and exceptional customer service!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Elio
This Panera is the BEST Panera! I have visited many Paneras in multiple states and Mohegan Lake far exceeds my expectations...excellent food, excellent customer service and always clean and welcoming. They make you feel like family!
Atmosphere: 5
Food: 5
Service: 5
Sarah Sernaker
It seems like Panera changed their portion size. I used to always have too much food- this time it was not enough. the broccoli cheese soup seemed like it used to have more broccoli before.
Atmosphere: 4
Food: 3
Service: 5
debbie persaud
Omg, we go here like once per month maybe, my kids likes to eat here so we take them. Seriously you basically eating bread, my tuna sandwiches had no tuna. When we go at panera we only eat tuna, salad sandwiches, broccoli cheddar soup, mac and cheese and sometimes cheese sandwiche. This place is not cheap and service is terrible. I ask to speak to management, a tall chap comes out and said what's the issue, I explained, he said you should be talking to me and not the employees. Before I can talk to you mad man I have to ask the your worker to speak to you. I ask him his name he said dont worry about my name. What an unprofessional manager. I told him his service was horrible and the food is horrible. He called me horrible. I paid almost $60.00 for basically bare bread. Earlier the employee said to another employee it sounds about right no tuna inside the sandwiches. Another said I saw her sandwiches nothing inside. The soup was OK. Just ok. Don't waste your money and eat here, its not good, you might as well put $40 more and go eat at a nice restaurant. Horrible service. Poor service. I dont recommend and I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Cara Gaynor
At this point I need to leave a review because this Panera has become my second office with how often I work remotely here. The manager is incredible, the workers seem to really get along and enjoy it, and I always feel welcome. You can tell they hold a high standard here—the food is consistently great and the bathroom is always spotless.
Atmosphere: 5
Food: 5
Service: 5
A. Sabiya N
Always a pleasure visiting this Panera. John and the other staff are warm, friendly, and show a genuine interest in their customers. Looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Darrell Babboni
Been coming here for years. It's out family's go to spot. The food quality is amazing. Feed good giving it to my kids too. Healthy and taste good.
People that work there are friendly and knowledgeable. The manager Pablo comes over personally and said hello when he sees us. Probably one of the biggest reasons we keep coming back. Marcel behind the counter is also supper friendly and knowledgeable.
The place is also keep clean and sometimes I will bring my lap top and just sit and work while having lunch. Highly recommend
This place is the best Panera I've ever been to and I've been to many. The service is amazing. The food is good the staff treats you like family
Atmosphere: 5
Food: 5
Service: 5
Robert Dakin
Recently I went to the Panera Bread in Mohegan Lake to pick up some dinner to go. My Wife seems to like their food so I thought I would surprise her arriving home with food from Panera. I have never really been a Fan of this restaurant, thinking the food is meager portions and overpriced. I purchased two full BBQ Chicken Sandwiches, when we sat down for dinner ready to enjoy, it was the usual disappointment. I understand the name of the establishment is Panera Bread, but when I order and pay $12.00 + for a sandwich I expect a good size portion of Chicken. When the sandwich is 80% bread and 20 % meat, it makes me feel like I was scammed. I have never left Panaras feeling like it was a tasty meal or a good value. I have no idea how they are still in business?
Atmosphere: 3
Food: 2
Service: 3
Eugene B
Excellent food at great price with very friendly service. One of the few places where the employees seem to like their jobs. Everything I try there is good. I've been going frequently for over a year now.
Atmosphere: 5
Food: 5
Service: 5
Susan Dieckmann
Wonderful fresh food and desserts!
Vegetarian options: Staff is wonderful! It's clean and delicious and consistent🦃
Recommended dishes: Bakery, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Autumn Squash Soup
Garrett Boelens
John was absolutely wonderful and a massive help!! Food was delicious as always
It seems that every time I visit this location in Mohegan lake the person who's supposed to be taking orders is off wondering around. I finally get to order only to have to go back to the pickup counter to ask the person who prepared my order to give me the portion of soup I ordered. His response was i noticed that when I prepared it. Well if you knew that why aren't you giving me the correct portion I paid for.
Atmosphere: 5
Food: 5
Service: 2
Its not what it use to be. I will not be going back.
Food: 1
Service - 00000000000 !!!
Atmosphere: 1
Food: 1
Service: 1
Just had lunch at Panera in Cortlandt Manor. Great food and exceptional customer service!
Atmosphere: 5
Food: 5
Service: 5
This Panera is the BEST Panera! I have visited many Paneras in multiple states and Mohegan Lake far exceeds my expectations...excellent food, excellent customer service and always clean and welcoming. They make you feel like family!
Atmosphere: 5
Food: 5
Service: 5
It seems like Panera changed their portion size. I used to always have too much food- this time it was not enough. the broccoli cheese soup seemed like it used to have more broccoli before.
Atmosphere: 4
Food: 3
Service: 5
Omg, we go here like once per month maybe, my kids likes to eat here so we take them. Seriously you basically eating bread, my tuna sandwiches had no tuna. When we go at panera we only eat tuna, salad sandwiches, broccoli cheddar soup, mac and cheese and sometimes cheese sandwiche. This place is not cheap and service is terrible. I ask to speak to management, a tall chap comes out and said what's the issue, I explained, he said you should be talking to me and not the employees. Before I can talk to you mad man I have to ask the your worker to speak to you. I ask him his name he said dont worry about my name. What an unprofessional manager. I told him his service was horrible and the food is horrible. He called me horrible. I paid almost $60.00 for basically bare bread. Earlier the employee said to another employee it sounds about right no tuna inside the sandwiches. Another said I saw her sandwiches nothing inside. The soup was OK. Just ok. Don't waste your money and eat here, its not good, you might as well put $40 more and go eat at a nice restaurant. Horrible service. Poor service. I dont recommend and I will never go back.
Atmosphere: 1
Food: 1
Service: 1
At this point I need to leave a review because this Panera has become my second office with how often I work remotely here. The manager is incredible, the workers seem to really get along and enjoy it, and I always feel welcome. You can tell they hold a high standard here—the food is consistently great and the bathroom is always spotless.
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure visiting this Panera. John and the other staff are warm, friendly, and show a genuine interest in their customers. Looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years. It's out family's go to spot. The food quality is amazing. Feed good giving it to my kids too. Healthy and taste good.
People that work there are friendly and knowledgeable. The manager Pablo comes over personally and said hello when he sees us. Probably one of the biggest reasons we keep coming back. Marcel behind the counter is also supper friendly and knowledgeable.
The place is also keep clean and sometimes I will bring my lap top and just sit and work while having lunch. Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is the best Panera I've ever been to and I've been to many.
The service is amazing. The food is good the staff treats you like family
Atmosphere: 5
Food: 5
Service: 5
Recently I went to the Panera Bread in Mohegan Lake to pick up some dinner to go. My Wife seems to like their food so I thought I would surprise her arriving home with food from Panera. I have never really been a Fan of this restaurant, thinking the food is meager portions and overpriced. I purchased two full BBQ Chicken Sandwiches, when we sat down for dinner ready to enjoy, it was the usual disappointment. I understand the name of the establishment is Panera Bread, but when I order and pay $12.00 + for a sandwich I expect a good size portion of Chicken. When the sandwich is 80% bread and 20 % meat, it makes me feel like I was scammed. I have never left Panaras feeling like it was a tasty meal or a good value. I have no idea how they are still in business?
Atmosphere: 3
Food: 2
Service: 3
Excellent food at great price with very friendly service. One of the few places where the employees seem to like their jobs. Everything I try there is good. I've been going frequently for over a year now.
Atmosphere: 5
Food: 5
Service: 5
Wonderful fresh food and desserts!
Vegetarian options: Staff is wonderful! It's clean and delicious and consistent🦃
Recommended dishes: Bakery, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Autumn Squash Soup
John was absolutely wonderful and a massive help!! Food was delicious as always
Atmosphere: 5
Service: 5
Loading...