We have ordered from this location maybe 7 or 8 times. For all orders we try to give the workers extra time to make the food so we don’t have to wait when we arrive like we use to previously. That turned out not to make any difference.Today we ordered our food at 12:10pm, and we were still at home. Came by the drive-through at 12:46pm, they haven’t even started the order! We waited for about 13min and they were done at 12:59pm. So, it takes them 13 min to complete an order, but they won’t start making it until you actually get there and tell them who you are. We also had a customer, who was behind our car, come out to ask us if anyone worked at the drive through.Bad service with no explanation why they were late (and they were pretty empty inside the shop, so that wasn’t it, and we had no cars in front of us when we came).Go do a different Taco Bell.
I didn't like it before because of the attention they gave to their clients. but lately I love going to taco bell because they have a great team and there is always a hispanic guy who helps us with everything
Atmosphere: 4
Food: 4
Service: 4
ashish goel
The quality of the food is not good, specially the beans pizza and rolls.
Atmosphere: 2
Food: 2
Service: 3
Lorraine McMorrow
I love taco bell. But I'm beginning to think the people that work the drive through don't know what making an order supreme means. When I go myself, I go inside to order. And the order generally comes out correctly. When my husband goes, he usually goes to the drive through and it has come out wrong the last 4 to 5 times he's ordered. He has shown me the receipts and pictures of the screen that show he orders it correctly. Maybe they don't care to get drive through orders correct since people don't check them before leaving. I don't know, but paying extra this many times for something we aren't getting... we'll just go somewhere else next time to actually get what we pay for.
Food: 1
Service: 1
Elodia L
Kid-friendliness: There are high chairs.
Atmosphere: 5
Food: 4
Service: 5
Joy Wong
Bad services cold
Atmosphere: 2
Food: 3
Service: 3
Siobhan Williams
We went through the drive thru. Quick bite for lunch.
Food: 5
Service: 5
Abby C.
Says open at 8am. No one there. Says it closes at 2am. At 1am, place is closed. Go to the one on 202 in Yorktown. They are great there. Mohegan Lake store is trrrraash. Rude employees too. thumbs DOWN!!!
Atmosphere: 1
Food: 1
Service: 1
Wellington Camejo
As with any drive through order something always goes wrong.
So we gave this particular Taco Bell 5 chances before resorting to leaving a bad review. Tonight’s experience: they packed both Mexican pizzas underneath 10 other food items. By the time we got home 5 mins later, the top of the pizza boxes were crushed and the pizzas ruined. As a vegetarian, I love Taco Bell because you can easily sub out the beef for beans - well this is only a positive IF the staff actually bothers to read the order. My soft taco had beef. This has happened in the past also. We’ve also had issue in the past where they’ve put 2-3 times the amount of beans that should be included. There’s no consistency. Luckily we have 2 other Taco Bell’s within a 7 mile radius that do actually pay attention to the order and so we’ll be patronizing them!
chris bleakely
Staff was extremely nice BUT... the food was disgusting! Every taco was soggy and completely fell apart as if they were heated in a microwave before it was given to us in the drive thru. We will try again in the distant future to see if they got better at serving fresh food. Huge disappointment as a Chick-fil-A would have been a better fast food restaurant to occupy that spot.
Atmosphere: 2
Food: 1
Service: 5
Zachary
Ordered shredded beef grilled cheesetaco gave me the normal beef inside the grilled cheese taco dont know why they would just tell me they dont have the shredded beef and refund me but instead they dont tell me and give me the normal cheaper
Jeff
Ordered shredded beef grilled cheesetaco gave me the normal beef inside the grilled cheese taco dont know why they would just tell me they dont have the shredded beef and refund me but instead they dont tell me and give me the normal cheaper
Atmosphere: 1
Food: 1
Service: 1
Kuzey Candemir
My Taco Bell experience was a bit disappointing. While the food was decent, the wait time was excessive. We ended up waiting far longer than expected, which definitely impacted our overall enjoyment. It's unfortunate because the flavors were there, but the lengthy wait took away from the experience. Hopefully, they can work on their service speed to make the dining experience more enjoyable for everyone.
We have ordered from this location maybe 7 or 8 times. For all orders we try to give the workers extra time to make the food so we don’t have to wait when we arrive like we use to previously. That turned out not to make any difference.Today we ordered our food at 12:10pm, and we were still at home. Came by the drive-through at 12:46pm, they haven’t even started the order! We waited for about 13min and they were done at 12:59pm. So, it takes them 13 min to complete an order, but they won’t start making it until you actually get there and tell them who you are. We also had a customer, who was behind our car, come out to ask us if anyone worked at the drive through.Bad service with no explanation why they were late (and they were pretty empty inside the shop, so that wasn’t it, and we had no cars in front of us when we came).Go do a different Taco Bell.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheesy Toasted Breakfast Burrito Potato
I didn't like it before because of the attention they gave to their clients. but lately I love going to taco bell because they have a great team and there is always a hispanic guy who helps us with everything
Atmosphere: 4
Food: 4
Service: 4
The quality of the food is not good, specially the beans pizza and rolls.
Atmosphere: 2
Food: 2
Service: 3
I love taco bell. But I'm beginning to think the people that work the drive through don't know what making an order supreme means. When I go myself, I go inside to order. And the order generally comes out correctly. When my husband goes, he usually goes to the drive through and it has come out wrong the last 4 to 5 times he's ordered. He has shown me the receipts and pictures of the screen that show he orders it correctly. Maybe they don't care to get drive through orders correct since people don't check them before leaving. I don't know, but paying extra this many times for something we aren't getting... we'll just go somewhere else next time to actually get what we pay for.
Food: 1
Service: 1
Kid-friendliness: There are high chairs.
Atmosphere: 5
Food: 4
Service: 5
Bad services cold
Atmosphere: 2
Food: 3
Service: 3
We went through the drive thru. Quick bite for lunch.
Food: 5
Service: 5
Says open at 8am. No one there. Says it closes at 2am. At 1am, place is closed. Go to the one on 202 in Yorktown. They are great there. Mohegan Lake store is trrrraash. Rude employees too. thumbs DOWN!!!
Atmosphere: 1
Food: 1
Service: 1
As with any drive through order something always goes wrong.
Atmosphere: 3
Food: 3
Service: 1
I love the food and special deals they have..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So we gave this particular Taco Bell 5 chances before resorting to leaving a bad review. Tonight’s experience: they packed both Mexican pizzas underneath 10 other food items. By the time we got home 5 mins later, the top of the pizza boxes were crushed and the pizzas ruined. As a vegetarian, I love Taco Bell because you can easily sub out the beef for beans - well this is only a positive IF the staff actually bothers to read the order. My soft taco had beef. This has happened in the past also. We’ve also had issue in the past where they’ve put 2-3 times the amount of beans that should be included. There’s no consistency. Luckily we have 2 other Taco Bell’s within a 7 mile radius that do actually pay attention to the order and so we’ll be patronizing them!
Staff was extremely nice BUT... the food was disgusting! Every taco was soggy and completely fell apart as if they were heated in a microwave before it was given to us in the drive thru. We will try again in the distant future to see if they got better at serving fresh food. Huge disappointment as a Chick-fil-A would have been a better fast food restaurant to occupy that spot.
Atmosphere: 2
Food: 1
Service: 5
Ordered shredded beef grilled cheesetaco gave me the normal beef inside the grilled cheese taco dont know why they would just tell me they dont have the shredded beef and refund me but instead they dont tell me and give me the normal cheaper
Ordered shredded beef grilled cheesetaco gave me the normal beef inside the grilled cheese taco dont know why they would just tell me they dont have the shredded beef and refund me but instead they dont tell me and give me the normal cheaper
Atmosphere: 1
Food: 1
Service: 1
My Taco Bell experience was a bit disappointing. While the food was decent, the wait time was excessive. We ended up waiting far longer than expected, which definitely impacted our overall enjoyment. It's unfortunate because the flavors were there, but the lengthy wait took away from the experience. Hopefully, they can work on their service speed to make the dining experience more enjoyable for everyone.
Atmosphere: 2
Food: 2
Service: 1