Dunkin'
2095 NY-208, Montgomery
(845) 457-5052
Recent Reviews
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Every day I go to Dunkin’ Donuts, I love this place nice people and very fast. I was short a few dollars for my order and they still allowed me to have my order. Three people would totally recommend them before hitting the road.
Atmosphere: 3
Food: 5
Service: 4
Anthony is always making walk ins top priority, even during their busiest rush in the morning. He always seems happy to help and is quick to catch if someone has been waiting more than a minute, and when he does he caters directly to you and ensures that you are taken care of. Thank you Anthony!
Atmosphere: 5
Food: 5
Service: 5
It's the most consistent one in the area. The new building seems clean and easy to navigate.
Atmosphere: 4
Food: 4
Service: 5
The employees must not have been taught how to pour nitro cold brew. They’ll give you a cup with 10% actual coffee and then 90% foam. It’s basically like they’re handing you an empty cup. Then they’ll tell you “that’s how it’s supposed to be. They don’t know what nitro is or how to pour it, so if you go don’t waste your money paying $5 for three sips of coffee
Service: 1
Watery lemonade, slow drive thru, overpriced
Atmosphere: 1
Food: 1
Service: 1
I don’t even leave reviews but they messed up my order 3 times in a row so I stopped going there then my mom goes as I’m with her and they mess her order up to we had to go back like damn man I don’t get it is it on purpose or a joke or something lol
I have nothing at all to say that would be or could be considered as positive. My daughter who unfortunately is bed ridden due to a serious injury has been ordering at a minimum of four to eight times a week. Primarily a drink and will on occasion get a dozen donuts. You name it and the errors are all agregious from being shorted items both drink and food in the same order to getting charged for items not given or just complete incompetence as a simple order of a dozen donuts and received just 8, and 2 refresher drinks identical in order except the size (small & large) and just receiving 1 of the two and it being made incorrectly. That's still not all, ask to speak with someone in charge just to get an offer of a dozen donuts as if that would make up for dozens of problems. I declined the offer and was made to feel as though the problem was being addressed to just a day later the same thing happened again. I don't know why my daughter continues to order from this location over and over just to get a chance it might be be right. YET TO HAPPEN. Need Serious Serious Serious refresher on proper service and order fulfillment.
Atmosphere: 1
Food: 3
Service: 1
Rock hard bagels. It's amazing that they have the audacity to even serve these bagels. They have to be several days old. The other montgomery dunkin is the same and last time I had physical pain in my jaw from trying to eat it. Figured this location was new so they might have mastered the simple task of making a bagel. Well..at least it had adequate cream cheese... but I could probably use this bagel as a weapon if I threw it at somebody lol. There might be softer rocks outside. Get it together.
Atmosphere: 4
Food: 1
Service: 5
First a want to say We have here 7yr old comments in here.This is a new building new staff new everything 1/11/2025 at 10:30am, I decided to pull over at this dunking's an I order Dark Tea an JELLY DOUGHNUTS, the last thing I would have expected would be HARD JELLY DOUGHNUTS...Remember you're LOGO Dunking. TIME TO MAKE THE DOUGHNUTS Fresh one's.
Please no more HARD BRICK JELLY DOUGHNUTS for you're locals who keep the business going. It's nice knowing you can get a quick Coffee an fresh soft Doughtnuts on youre way to work,school or church ⛪️ 😉.
Stopped in the drive threw for a donut, i seen no signs they don't take payment from cell phone, apple pay or google wallet. I ordered and the guy said they didn't take that payment. I had to park and go in to stand there ,being ignored .yeah I had to tap my phone on The counter for service , to pick up my donut! A little ridiculous I'll drive further to the next location, I will never go to this one again!
Restaurantji Recommends
The food was the only good part. If your on a brake and barley have time don't stop here it took 5 minutes to get one item. The tables were barley cleaned was still dirt from previous people who ate there. The workers were shouting at each other from across the restaurant.
Atmosphere: 1
Food: 5
Service: 1
Consistent and fast. I always recommend going inside. Service is usually quicker and it also gives you a chance to try and brighten the workers day.
Atmosphere: 5
Food: 5
Service: 5
Fast service. Friendly people. Getting to and through the drive thru is confusing.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
RUDE!!! went through the drive thru, purchased with MY money 2 iced coffee, no hello, no nothing...only for the for the girl to practically throw them at us. With one spilling all over, I asked her for napkins so that the coffee could be cleaned off the lid and not spilling all over and she shoves the napkins at me. I usually never have bad experiences here since the did the new location, but going right back to the old way and this girl just acted like a spoiled brat. If you don't like your job find another place to work. I'm sure she wouldn't have tolerated that if it were the other way around.
Disrespectful and Bullies.
poor service Discrimination and desrespect I received from Employee Her Name is Maria. I Was on the drive through date 10/4/2024 at 9:32am I place my order and at the end She Said “ You Can Go Ahead Second Window Ma’am or Sir or Whatever you are” very disrespectful and rude, when Im at the window Maria ask again and “what are you a men or girl?” First of all is none of her concern what I am all she needs to do is charge me for my order and hand me the coffee and kept asking and mocking me I asked for the manager in charged and he didn’t care not one bit for what i was saying not even apologized and slammed the window laughing with her. I am at that location usually almost every day since is close to my job and is sad that im not gonna feel comfortable visiting this location anymore due to this Bullies. Is not ok that costumers are being treated this way.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coolatta
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