Set aside 30 to 60 minutes even if you order online. Do yourself a favor drive the extra miles to lansing or homer it will save your time. Visited multiple times husband and I decided this will be the last time at this location.
Atmosphere: 1
Food: 1
Service: 1
D D
Very fast and the drive thru was perfect. People working there were very friendly.
Service: 5
Addison Weightman
Took forever. I ordered online and it still took over 15 minutes to get food. Then when we arrived at window they asked if we had just ordered food, we ordered 4 drinks as well. The girl acted dazed and confused and ran away from window trying to find our drinks. Then proceeded to give us an ice coffee that was already half melted and watered down.
Service: 1
Bonita Sherboneau
The service was very, very slow
Atmosphere: 3
Food: 3
Service: 1
Thom White
Don't even bother. Been here multiple times throughout the week and everytime. Something is super off. Wrong order, not able to handle and take customers. Final time I was there. 20 minutes for a coffee. Yeah. Just go to kwik down the street. Horrible service and rude little teens working. 😒
Atmosphere: 1
Food: 2
Service: 1
Kris Tetreault
Good for where it is. Could have been helped with a little more enthusiasm and promtness but overall pretty good
Atmosphere: 3
Food: 4
Service: 4
Liz Cosachov
Awful service. Just waited at the drive-through for over eight minutes when I was the only car in line only to be told that there was only one person working and that she couldn’t take my order right now. Drove off and left.
Service: 1
C B
Ordered coffee with oatmilk, they put regular and oatmilk. Glad I spotted with allergies. Done going here they always mess it up.
Alicia
The past couple times I've been to this establishment I've seen this place go down hill dramatically. The quality of the food is not good anymore. Food is cold when it's suppose to be warm and the pastries/baked goods are raw in the middle. I've given chance after chance knowing staffing issues have occurred but to have this go on for months is not ok for me personally. I will not be spending my money here anymore. What happened to good quality food? Also customer service needs to be addressed. I asked nicely for a refund because you didn't have what I ordered which was ok with me. No big deal. Things happen. I get treated like I'm an asshole for asking for a refund. The look of disgust I got because I wanted a refund for something they didnt have. I will not be returning to any Dunkin establishments unfortunately.
Atmosphere: 2
Food: 1
Service: 2
Ben Jamin
You'll wait if it's peak time. They'll get your food ready fast, but it's fast food. It'll make a turd if you're in a pinch. Greatest sugar buzz in town with a side of caffeine 😄
Food/drinks good. No baby changing table, checked the bathroom and didn’t see one, asked an employee and they said they didn’t have one. Had no choice but to change my baby on one of the tables out in the open. Then they asked us to wipe down the table and had no paper towels or cleaner for it.
Atmosphere: 1
Food: 5
Service: 1
Bryan Phillips
Staff is unprofessional. Take a very long time to prepare orders and will get it wrong and then argue with you when it’s called out.
Food: 2
Service: 1
Andrew McMasters
Never open until after 5:30, even though business hours state 4:30.
Atmosphere: 3
Food: 3
Service: 1
Dale Knickerbocker
Always a great experience.! Love the coffee and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Charles Schenck (67cutlass)
Ordered 2 sausage, egg, and cheese croissants and a drink online. We picked up our order and all that was in the bag were 2 croissants with nothing else. Luckily we hadn't left the parking lot. How???
Set aside 30 to 60 minutes even if you order online. Do yourself a favor drive the extra miles to lansing or homer it will save your time. Visited multiple times husband and I decided this will be the last time at this location.
Atmosphere: 1
Food: 1
Service: 1
Very fast and the drive thru was perfect. People working there were very friendly.
Service: 5
Took forever. I ordered online and it still took over 15 minutes to get food. Then when we arrived at window they asked if we had just ordered food, we ordered 4 drinks as well. The girl acted dazed and confused and ran away from window trying to find our drinks. Then proceeded to give us an ice coffee that was already half melted and watered down.
Service: 1
The service was very, very slow
Atmosphere: 3
Food: 3
Service: 1
Don't even bother. Been here multiple times throughout the week and everytime. Something is super off. Wrong order, not able to handle and take customers. Final time I was there. 20 minutes for a coffee. Yeah. Just go to kwik down the street.
Horrible service and rude little teens working. 😒
Atmosphere: 1
Food: 2
Service: 1
Good for where it is. Could have been helped with a little more enthusiasm and promtness but overall pretty good
Atmosphere: 3
Food: 4
Service: 4
Awful service. Just waited at the drive-through for over eight minutes when I was the only car in line only to be told that there was only one person working and that she couldn’t take my order right now. Drove off and left.
Service: 1
Ordered coffee with oatmilk, they put regular and oatmilk. Glad I spotted with allergies. Done going here they always mess it up.
The past couple times I've been to this establishment I've seen this place go down hill dramatically. The quality of the food is not good anymore. Food is cold when it's suppose to be warm and the pastries/baked goods are raw in the middle. I've given chance after chance knowing staffing issues have occurred but to have this go on for months is not ok for me personally. I will not be spending my money here anymore. What happened to good quality food? Also customer service needs to be addressed. I asked nicely for a refund because you didn't have what I ordered which was ok with me. No big deal. Things happen. I get treated like I'm an asshole for asking for a refund. The look of disgust I got because I wanted a refund for something they didnt have. I will not be returning to any Dunkin establishments unfortunately.
Atmosphere: 2
Food: 1
Service: 2
You'll wait if it's peak time. They'll get your food ready fast, but it's fast food. It'll make a turd if you're in a pinch. Greatest sugar buzz in town with a side of caffeine 😄
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Food/drinks good. No baby changing table, checked the bathroom and didn’t see one, asked an employee and they said they didn’t have one. Had no choice but to change my baby on one of the tables out in the open. Then they asked us to wipe down the table and had no paper towels or cleaner for it.
Atmosphere: 1
Food: 5
Service: 1
Staff is unprofessional. Take a very long time to prepare orders and will get it wrong and then argue with you when it’s called out.
Food: 2
Service: 1
Never open until after 5:30, even though business hours state 4:30.
Atmosphere: 3
Food: 3
Service: 1
Always a great experience.! Love the coffee and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 sausage, egg, and cheese croissants and a drink online. We picked up our order and all that was in the bag were 2 croissants with nothing else. Luckily we hadn't left the parking lot. How???
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