Dunkin'
66 E State St, Mt Morris
(585) 658-9049
Recent Reviews
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Great service, clean environment and great donuts!
Atmosphere: 5
Food: 5
Service: 5
Drive thru service is terrible. Only come when you have an extra 20 min to spare
Something is always broke or not available on the menu. Ordered hot chocolate with peppermint mocha got coffee so blazing hot burned my lip attempting to take a sip. The snackin bacon 🥓 was primarily black burnt small pieces. I've gone back a couple times thinking just an off day. Nope 🙅♀️ consistent standards at this location. Very disappointing. Can't comment on the atmosphere. Went through drive-thru.
Food: 1
Service: 2
So we stopped to grab a breakfast sandwich and hashbrowns because we were running late at home. We sat and patiently waited until it seemed like a long wait so I got up and went to the counter. Both breakfast sandwiches and hashbrowns were on the floor at the pick up counter. I advised the staff and picked up the bags and sandwiches for them. I did not pick up the other items. Then i sat and waited for them to remake the sandwiches. 20 minutes later when we were leaving the hashbrowns still remain all over the floor. I understand working hard and fast but priorities should be reevaluated. The mess should have been cleaned up and when you make a mistake an apology should be offered. An acting manager should have jumped in to assist.
Atmosphere: 1
Food: 1
Service: 1
Good, clean place for quick food
Atmosphere: 5
Food: 5
Service: 5
service has gotten terrible at the mt morris location. rude people, slow service. employees don't care, I ordered loaded hash browns today and the cups were just thrown in bag opened and spilled all over, thanks. have been going here since they opened they had some long term really good help unfortunately they're gone.
Atmosphere: 1
Food: 3
Service: 1
Order a only 2 coffee pumps and got four coffee pumps. Then when ordering a bucket of tide bits gave it to the wrong customer
Atmosphere: 3
Food: 3
Service: 1
Tammy at window was great; very friendly. Food awful...bought 2 bagels with cream cheese and 1 bacon, egg and cheese sandwich. Asked to be toasted...none were or were barely because they were white and nasty. Disappointing... especially after what you pay and the wait in the line.
Atmosphere: 3
Food: 1
Service: 4
Consistent products & service no matter what location
Atmosphere: 5
Food: 5
Service: 5
Employees are insanely rude. Asked to use the bathroom and girl stared at me for 10 second and rolled her eyes. Embarrassing for her.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Coffee was good but the doughnut was less than delicious..
Atmosphere: 4
Food: 3
Service: 5
1 star for the store manager not the workers who are still pleasant while being treated horribly and understaffed
Service: 1
This place used to be so great and friendly. Now you get yelled at by the managers if they mess up your orders. Too many horror stories from other people have made this place intolerable to go to anymore. Whomever owns this place needs to come out and do an overhaul on their management team.
Atmosphere: 1
Food: 1
Service: 1
Place sucked. had to take brown sugar shaking espresso back in was just oat milk and hot water.. than when I did the manager said she would do it then the machine was broke or something couldn't do it proceeded to cleaning and use her phone was over a half hr before I demanded a refund if they can't do it. Manager was very unprofessional.. there was so many orders wrong and everyone was coming . Aweful will never return
Atmosphere: 3
Food: 1
owners keep store understaffed and treat the staff they have like crap ,
Atmosphere: 1
Food: 2
Service: 3
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