I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
Maga Babie
I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
Identifying As Maga
I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
Dianna Santoro
Stuffed tilapia was delicious!
Don Memon
Extremely Disappointed with the Service
I am writing this review on June 30, 2023, with a heavy heart following a highly disappointing experience at Heritage Diner in Mt. Sinai. My 11-year-old son and I have been regular patrons of this place, particularly fond of their cheeseburgers. However, our recent visit over the 4th of July weekend was overshadowed by an incredibly distressing incident of poor service and what I believe to be discrimination.
We were initially seated by a lovely young lady, but the server who took our order was rude to an extreme. When I suggested we could be served by someone else if she was too busy, she instructed us to move to another part of the diner. As a customer, I found this to be completely unacceptable. The most upsetting part was that this all happened in front of my young son.
The situation escalated when I asked for the manager, only to be told that she was the manager. She refused to give her name and suggested we go elsewhere. Even the front desk staff were hesitant to provide any information about the owner of the establishment when asked. This lack of transparency and accountability left us feeling unwelcome and disrespected.
I believe in giving credit where it's due, and we've had many pleasant experiences at Heritage Diner in the past. But this incident was incredibly disappointing and it has tarnished our view of this establishment. I'm sharing this experience not out of anger, but in the hope that no other customer, especially those with young children, has to go through something similar. No one should feel discriminated against when they are simply trying to enjoy a meal. We don't take discrimination lightly, and neither should Heritage Diner.
Farrukh Pakal
Extremely Disappointed with the Service
I am writing this review on June 30, 2023, with a heavy heart following a highly disappointing experience at Heritage Diner in Mt. Sinai. My 11-year-old son and I have been regular patrons of this place, particularly fond of their cheeseburgers. However, our recent visit over the 4th of July weekend was overshadowed by an incredibly distressing incident of poor service and what I believe to be discrimination.
We were initially seated by a lovely young lady, but the server who took our order was rude to an extreme. When I suggested we could be served by someone else if she was too busy, she instructed us to move to another part of the diner. As a customer, I found this to be completely unacceptable. The most upsetting part was that this all happened in front of my young son.
The situation escalated when I asked for the manager, only to be told that she was the manager. She refused to give her name and suggested we go elsewhere. Even the front desk staff were hesitant to provide any information about the owner of the establishment when asked. This lack of transparency and accountability left us feeling unwelcome and disrespected.
I believe in giving credit where it's due, and we've had many pleasant experiences at Heritage Diner in the past. But this incident was incredibly disappointing and it has tarnished our view of this establishment. I'm sharing this experience not out of anger, but in the hope that no other customer, especially those with young children, has to go through something similar. No one should feel discriminated against when they are simply trying to enjoy a meal. We don't take discrimination lightly, and neither should Heritage Diner.
I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
I'm a regular here. Staff is FANTASTIC. Reasonably priced. Lots of regulars here- Says a lot. My only complaint is the servers like to blast the AC. It's always freezing, wear a sweater.
Stuffed tilapia was delicious!
Extremely Disappointed with the Service I am writing this review on June 30, 2023, with a heavy heart following a highly disappointing experience at Heritage Diner in Mt. Sinai. My 11-year-old son and I have been regular patrons of this place, particularly fond of their cheeseburgers. However, our recent visit over the 4th of July weekend was overshadowed by an incredibly distressing incident of poor service and what I believe to be discrimination. We were initially seated by a lovely young lady, but the server who took our order was rude to an extreme. When I suggested we could be served by someone else if she was too busy, she instructed us to move to another part of the diner. As a customer, I found this to be completely unacceptable. The most upsetting part was that this all happened in front of my young son. The situation escalated when I asked for the manager, only to be told that she was the manager. She refused to give her name and suggested we go elsewhere. Even the front desk staff were hesitant to provide any information about the owner of the establishment when asked. This lack of transparency and accountability left us feeling unwelcome and disrespected. I believe in giving credit where it's due, and we've had many pleasant experiences at Heritage Diner in the past. But this incident was incredibly disappointing and it has tarnished our view of this establishment. I'm sharing this experience not out of anger, but in the hope that no other customer, especially those with young children, has to go through something similar. No one should feel discriminated against when they are simply trying to enjoy a meal. We don't take discrimination lightly, and neither should Heritage Diner.
Extremely Disappointed with the Service I am writing this review on June 30, 2023, with a heavy heart following a highly disappointing experience at Heritage Diner in Mt. Sinai. My 11-year-old son and I have been regular patrons of this place, particularly fond of their cheeseburgers. However, our recent visit over the 4th of July weekend was overshadowed by an incredibly distressing incident of poor service and what I believe to be discrimination. We were initially seated by a lovely young lady, but the server who took our order was rude to an extreme. When I suggested we could be served by someone else if she was too busy, she instructed us to move to another part of the diner. As a customer, I found this to be completely unacceptable. The most upsetting part was that this all happened in front of my young son. The situation escalated when I asked for the manager, only to be told that she was the manager. She refused to give her name and suggested we go elsewhere. Even the front desk staff were hesitant to provide any information about the owner of the establishment when asked. This lack of transparency and accountability left us feeling unwelcome and disrespected. I believe in giving credit where it's due, and we've had many pleasant experiences at Heritage Diner in the past. But this incident was incredibly disappointing and it has tarnished our view of this establishment. I'm sharing this experience not out of anger, but in the hope that no other customer, especially those with young children, has to go through something similar. No one should feel discriminated against when they are simply trying to enjoy a meal. We don't take discrimination lightly, and neither should Heritage Diner.
Great service and great foot
Fries were crispy and toppings were fresh.
great food and seevice
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