Lady was very rude she called the wrong people to confirm a mobile order and canceled the order. Now I will not have lunch and my money is held up in the subway account. Don’t come here go to a different subway.
Atmosphere: 1
Food: 1
Service: 1
VKB
I’ve never had a problem here. I always ask the staff to use a new gloves as I eat only chicken and tuna, and they always do. Courteous and friendly. Definitely will return
Silveli Passoni
The food is delicious
Atmosphere: 5
Food: 5
Service: 5
Ocean1072
This subway is a great spot to eat. the food is delicious and very affordable. Great staff and quick service. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Steak & Cheese
Ram Lin
Excellent customer service. Delivery gets here fast food prepare great . Not expensive
Daniel A
I’ve been coming here for over 5 years. It used to be ok. NOW the every sandwich I’ve ordered in the last year or so have been very light on ingredients. Have many issues/cancellations of app orders. So disappointing lately. Take a look at my latest order of chicken teriyaki and tell me if u see much chicken…
Atmosphere: 4
Food: 1
Service: 3
Jenn Grant
Clean with great atmosphere and staff.
Dietary restrictions: I have food allergies, and the staff are very competent in preventing cross-contamination.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Rebecca D. Collins
HORRIBLE service. Cancel online orders, lie about calling to “confirm” the orders. When using rewards, they will cancel the order and make you reorder in-store, then refuse to honor the discount from your originally placed online order. Incredibly rude and entitled, talk bad about customers in Hindi to their face (my bf speaks Hindi and called them out and they didn’t apologize). Just overall terrible franchise. Our experience at other subways has been great, we eat here all the time, but the franchise owner should really know how his employees are treating customers.
Atmosphere: 1
Food: 1
Service: 1
Candika Gaskin
Don’t buy here nasty customer service if u tell the Indian boy how to make your stuff he mad & say he know what he doing & he made this sandwich a thousand times plz just save your time & money thank me
Atmosphere: 1
Food: 1
Service: 1
Daniel Petit-Frere
Arguing between customers, customers vs staff. Cleanliness is a must and communicate in a calm
Clean location. But—why was my salad bowl so in need of more salad?? A friend picked it up for me. There is no consistency with other locations where you nearly have to close the lid in the same fashion you would for an overpacked suitcase. This location was acting as if they had to ration out their lettuce leaves.
Atmosphere: 4
Food: 2
Service: 2
thomas criscaimelo
As a well known establishment if you don't accept coupons then there should be a sign posted to avoid wasting both of our time and your food. You'd rather lose the business than honor the coupon. Put a sign up that states you DO NOT ACCEPT COUPONS or Participate with any of the promotions advertised. Had i known from the start of ordering I would have maybe chosen a different item but bc I had a coupon I placed the order and presented at checkout. Had there been any signage I as a customer I would have been. NOT COOL
Service: 2
james johnson
This Subway shop in Mount Vernon has been fully redesigned, with new staff, more sandwich selections, and the prices are considerably reasonable.
Atmosphere: 5
Food: 5
Service: 5
Arnita Carter
My grandkids received a coupon in a newspaper and they refuse to honor it saying that they no longer take any coupons. How can? This. Be part of the franchise and they don't accept coupons that come in the paper in your own home town
Marcie Forbes
The server seemed to be upset with me. It's ok. He didn't understand me when I asked for the Chipotle sauce to be put on the BREAD.....
Lady was very rude she called the wrong people to confirm a mobile order and canceled the order. Now I will not have lunch and my money is held up in the subway account. Don’t come here go to a different subway.
Atmosphere: 1
Food: 1
Service: 1
I’ve never had a problem here. I always ask the staff to use a new gloves as I eat only chicken and tuna, and they always do. Courteous and friendly. Definitely will return
The food is delicious
Atmosphere: 5
Food: 5
Service: 5
This subway is a great spot to eat. the food is delicious and very affordable. Great staff and quick service. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Steak & Cheese
Excellent customer service. Delivery gets here fast food prepare great . Not expensive
I’ve been coming here for over 5 years. It used to be ok. NOW the every sandwich I’ve ordered in the last year or so have been very light on ingredients. Have many issues/cancellations of app orders. So disappointing lately. Take a look at my latest order of chicken teriyaki and tell me if u see much chicken…
Atmosphere: 4
Food: 1
Service: 3
Clean with great atmosphere and staff.
Dietary restrictions: I have food allergies, and the staff are very competent in preventing cross-contamination.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
HORRIBLE service. Cancel online orders, lie about calling to “confirm” the orders. When using rewards, they will cancel the order and make you reorder in-store, then refuse to honor the discount from your originally placed online order. Incredibly rude and entitled, talk bad about customers in Hindi to their face (my bf speaks Hindi and called them out and they didn’t apologize). Just overall terrible franchise. Our experience at other subways has been great, we eat here all the time, but the franchise owner should really know how his employees are treating customers.
Atmosphere: 1
Food: 1
Service: 1
Don’t buy here nasty customer service if u tell the Indian boy how to make your stuff he mad & say he know what he doing & he made this sandwich a thousand times plz just save your time & money thank me
Atmosphere: 1
Food: 1
Service: 1
Arguing between customers, customers vs staff. Cleanliness is a must and communicate in a calm
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Clean location. But—why was my salad bowl so in need of more salad?? A friend picked it up for me. There is no consistency with other locations where you nearly have to close the lid in the same fashion you would for an overpacked suitcase. This location was acting as if they had to ration out their lettuce leaves.
Atmosphere: 4
Food: 2
Service: 2
As a well known establishment if you don't accept coupons then there should be a sign posted to avoid wasting both of our time and your food. You'd rather lose the business than honor the coupon. Put a sign up that states you DO NOT ACCEPT COUPONS or Participate with any of the promotions advertised. Had i known from the start of ordering I would have maybe chosen a different item but bc I had a coupon I placed the order and presented at checkout. Had there been any signage I as a customer I would have been. NOT COOL
Service: 2
This Subway shop in Mount Vernon has been fully redesigned, with new staff, more sandwich selections, and the prices are considerably reasonable.
Atmosphere: 5
Food: 5
Service: 5
My grandkids received a coupon in a newspaper and they refuse to honor it saying that they no longer take any coupons. How can? This. Be part of the franchise and they don't accept coupons that come in the paper in your own home town
The server seemed to be upset with me. It's ok. He didn't understand me when I asked for the Chipotle sauce to be put on the BREAD.....
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Black Forest Ham Sandwich
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