The Paper Mill Restaurant, Bar & Events

I have been here a few times and really like the new menu items like the Salmon Mariachi. They also have the best burgers and wings around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lava Cake, Hamburger

I had a reservation here. It took 10 minutes for us to be noticed. We were seated for around 30 minutes before our order was taken. The cook would make no changes to the menu. Simple changes like different noodles. We ended up canceling our order and leaving the restaurant. I couldn't tell you if the food was good. We never got to eat any.

Atmosphere: 2

Food: 1

Service: 1

Bad service long wait with nobody else in the restaurant

Service: 1

Excellent as usual

Atmosphere: 5

Food: 5

Service: 5

Love this place , all the food is just Absolutely delicious!The owner is often there and is super friendly ! If your ever in the area, stop in, you won't be disappointed!

Atmosphere: 5

Food: 5

Service: 5

Great place to eat! The food was amazing! You really should check this place out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish & Chips

We were at the murder mystery. It was hysterical, we had so much fun,,,,or should I say,," joy with, hoo Joey!" The food was delicious. We didn't get a chance to tell the actors after the show are good they were. Maybe next time they could walk around or just be around so guest could thank them again.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Steak, Garlic Bread, Lava Cake, Paper Mill, Hamburger

This was our first time here, and it was a wonderful experience! The food was delicious. We were there for the murder mystery dinner/show. The show was very entertaining and we really enjoyed ourselves. We will definitely be coming back, and hopefully for another dinner show.

Atmosphere: 5

Food: 5

Service: 5

Enjoyed my first Murder Mystery Dinner and definitely will be back!

Atmosphere: 5

Food: 5

Service: 5

If you’re looking for a great night with the family and outstanding food The Paper Mill is the place to go. The servers are amazing, the drinks are great and the dinning rooms are very aesthetic. Even if you just want a drink they have one of the best bars I’ve ever seen with a great bartender.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Tenders, Steak, French Onion Soup, Garlic Bread, Paper Mill, Chicken Marsala, Fried Chicken Salad Sandwich, Hamburger

We decided to try their dinner theatre for my Birthday, excellent service & a delicious buffet. While the actors were awesome, the game show wasn't what we were expecting. All in all we had a nice evening.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salad

I really hate giving bad reviews, but The Paper Mill thoroughly earned it! What a shame!
No one else was there so it was just our family & friends!
I've worked in quality food service & our experience there was worse than 1 star! Never again!!!!
The reason why we chose the Paper Mill as the gathering spot for a celebration of my mom's life & for our big family after the funeral (Sunday 8/11/24) is because our grandfather worked at the actual paper mill in Napanoch & many of our Smith Family members resided in that very neighborhood for many, many years.
It was really that horrible!!! We were all shocked & extremely disappointed with the entire ordeal to the point where my sweet hearted brother had to make an announcement to & call them out because it was that ridiculously bad!
They'll be out of business very soon. Garbage food & service!
****8/13/2024 Updated reply!!!!****
1. NO WE DIDN'T EXPECT A MEAL TO BE SERVED!!!
WE ASKED FOR A NICE SPREAD OF APPETIZERS, NOT A SERVED BUFFET OF GARBAGE!
2. NO ONE IN OUR FAMILY OR GROUP ABUSED YOUR STAFF!!! We expected a table spread that didn't really need your staff. We asked where the salad & bread were for the Baked Ziti??? That is NOT abusing the staff!
3. Baked Ziti is NOT an appetizer! It's a cheap easy dish to feed many & maximize your profits & always comes with bread & salad!
4. We called you an ENTIRE WEEK BEFORE, so it was not AT ALL LAST MINUTE! Death is not a planned event so we made sure to get organized quickly.
5. You own a damn restaurant & don't have bread there or offer bread & salad to accompany Baked Ziti? ?
6. YOU'RE MAKING EXCUSES & BLAMING THE CUSTOMER! That disaster was -ALL- on you! Were you even there that day? Were you the bartender that I ordered a Sprite from & then charged me 3. (& BTW, I got a Ginger Ale instead)? Water, soda & coffee were supposed to be included, but wow, you made up for it with the prices for a glass of wine lol.
7. During that call you mentioned stuff going on for Saturday so we understood, asked about Sunday instead & you offered a room for Sunday. So we agreed & then made the services for Sunday. I was sitting right there listening to the calls.
8. It's true that we didn't know how many people would be there, but we indicated we have a very big family & lots of local old friends. We also realized it is the end of summer & people have plans so we were not sure of how many would come.That is how funerals are!
9. We had a budget, but we are not cheap (tip well too) & asked for a nice spread of appetizers -NOT- all deep fried (in gross old oil) boxed crap from Walmart! It was horrible! You obviously don't care about satisfying customers so they'll come back, or take any pride in what you serve & you certainly didn't put any effort or care into our event.
10. Good Luck! You just lost a whole lot of customers & that's on you!

Atmosphere: 1

Food: 1

Service: 1

Went for the first time with family. Not bad. Had the pork chop dinner (which was huge) had to take home too much to eat. Drinks were good. Was quiet when we first got there bit filled up pretty quick. I'd recommend. Our server was fantastic. Attentive and busy. He had 2 other parties he was working as well.

Atmosphere: 4

Food: 4

Service: 5

We have been to the Paper Mill for dinner and liked their food and conversation with Larry (who by the way is the best) and decided to go back for their dinner and mystery event. We had a great time and the food was excellent and we were not restricted to one serving, I am not a mashed potatoe eater, but got seconds of theirs. Will definitely do it again.

Atmosphere: 5

Food: 5

Service: 5

We attended the Murder Mystery Dinner which was great!! And the food is amazing as well!! Great time!

Vegetarian options: Great

Dietary restrictions: Available

Parking: Plenty of parking

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, French Onion Soup, Fries, Wedge Salad, Cheesecake, Paper Mill, Salad