Bob & Ruth's Vineyard Restaurant

Feels a little like your stepping back in time. The staff is friendly but it’s a bit outdated. Good food.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Cheeseburger

Went down for lunch with a friend and ordered the spaghetti and thought spaghetti sauce looked and tasted weird I could tell it was salsa and found a hair in the spaghetti so stopped eating it and soda isn't really good taste like pure carbonation and also heard workers yelling at each other would not recommend going

Atmosphere: 1

Food: 1

Service: 1

Fall leaf time very busy. They really worked to accommodate all.

Atmosphere: 3

Food: 5

Service: 4

Good homemade food

Atmosphere: 5

Food: 5

Service: 4

With nice weather eat outside! The open face Ham and cheese on rye is a perfect fall lunch!

Atmosphere: 4

Food: 4

Service: 4

We had ice cream excellent beautiful surroundings fall time of year all year really
It's a very popular place

Atmosphere: 5

Food: 5

Service: 5

I was out with my daughters after the loss of my grandson. The server asked if we wanted separate checks and when we said yes she was disgusted, which awkwardly put us in an uncomfortable situation. Because we didn’t decide right away when her attitude caught us off guard, she very rudely told us to hurry up with our check choice. When we decided to do all together and figure it out on our own, she looked at my one daughter and questioned her if that was our final choice.. What a terrible vibe after that. After we rushed through ordering, a couple behind us had a dish they wanted sent back because it was too salty for the lady to eat. The owner was complaining out loud by the cash register and then proceeded to come to their table and very rudely told the customer that she is the only one who complained about it, “you are 1 out of 100 customers” shaking her head and pointing at the lady. This is unacceptable and unprofessional. I own two restaurants and if my servers ever spoke to or treated my customers like that they would have been fired. I also feel the owner sets the tone in the diner. How you treated that customer was completely unacceptable and made a lot of your other customers uncomfortable… as tables near us, we all chatted… while being glared at by the two servers in the entire establishment. Shame on you! You are in the Naples community, a tourist community that everyone enjoys to come to. We will never be back. Such a shame because your food was good but customer service trumps food.

Atmosphere: 1

Food: 3

Service: 1

Poor food and rude owners

Atmosphere: 1

Food: 2

Service: 1

I love this old fashioned diner. We have friends in Ithaca and when we come to visit, we always make the 90 minute drive for a Kimmelweck and Pie.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry Pie, Grape Pie

Time to update and clean up the place. Food is mediocre at best.

Atmosphere: 3

Food: 3

Service: 4

I was passing through town recently & decided to try this place out. I ordered the open face roast beef with mashed potatoes & it was barely adequate. The Iced tea was good but in retrospect I wish I would have eaten next door since they have great reviews.

Atmosphere: 3

Food: 3

Service: 5

Always great food and service!

Atmosphere: 5

Food: 5

Service: 5

Friendly place, slow roasted turkey, real mashed potatoes,and fantastic desserts.

Atmosphere: 3

Food: 5

Service: 5

Although we didn't dine here we stopped by and got a slice of grape pie to go. We never had grape pie before. The service was super quick and nice, an most importantly the pie was really good!!

Food: 5

Well, that was for the first experience and I went again and it took forever to get my food even though there’s only two people in there. Service was great though.

Atmosphere: 4

Food: 4

Service: 3