Baskin-Robbins
1596 Hillside Ave., New Hyde Park
(516) 354-9039
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I'm new to the area and came here for a treat with my kids after school. The gentleman that was there was super friendly and just kind. Tonight I went there to pick up a birthday cake. I forgot to write Happy Birthday and the name. The lady who helped me was really cool about it and added the details for me. The staff that I encountered in this store give out the impression that they enjoy their job and enjoy their customers. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
The staff was friendly and patient. More ice cream selections that the Dunkin Donuts/Baskin Robins chains. However, the size of the scoops is smaller and higher price. I paid $3.79 for a single scoop at the Dunkin Donuts/Baskin Robins chain compared to $4.42 here. I would not waste my time here. Just go to any Dunkin Donuts/Baskin Robins chains since there are plenty around the neighborhood. You get smaller selection but the scoops are generous and cheaper.
Atmosphere: 4
Food: 1
Service: 4
They wanted to charge me over $170 for double sheet cake. I went to another Baskin-Robbins and ordered the exact same cake for $93.00. I asked to speak to the manager and was told that the manager could not call back for 3 days.
This is not Mint chocolate chip!! The color and taste are NOTHING like I’ve had from Baskin in the last 10 years. It’s WHITE?! Since this was a take away order I couldn’t even check the color in the store. Not cool.
Atmosphere: 2
Food: 1
Service: 2
Love this Place ??
I have always loved Baskin Robbins ice cream. This review is not about the quality of the product but the quantity I received. I ordered a 3 scoop sundae, reasonably expecting at least 9 to 10 ounces of ice cream based on the rather high price. What I got was maybe 4--5 ounces of ice cream, each "scoop" looking more like a tablespoon than a scoop. The cherry on top took up much of the surface area of the scoop upon which it sat and there was barely any chocolate sauce. Can you imagine my disappointment? Thank goodness I didn't ask for any whipped cream or that could've been yet another potential let down! Don't they know that messing with a girl's sundae is just wrong? I mean what the heck is anyone supposed to do with 3 tablespoons of ice cream??? That's hardly even a taste!! Thinks are not that great in the world, and when I want to treat myself to a bit of sweet, heavenly goodness, I do not want to be short changed. I want the full scoop experience!!! Do better B & R.
The vanilla soft serve tasted weird. My daughter and I went inside to tell them. However, the staff was rude and claimed the manager is not here and they can't do anything about it despite spending $30. They definitely lost a customer.
Love this store. The staff are friendly, clean store and the service is awesome. I Will definitely be coming back!!!!!!!
Rude and sarcastic don’t come here!
awesome
Restaurantji Recommends
I was sold a sour spoiled ice cream cake from @baskinrobbins !!! How is that an ice cream shop has spoiled ice cream cake? And the thing about spoiled ice cream is that you can’t tell until you eat it! So after singing happy birthday to my just six year old soon and serving the kids first I took my first bite and spit it out yelling “don’t eat the cake, don’t eat the cake!” Yeah, imagine how that went over in the room with kids. In the garbage the plates went along with the birthday moment.
Beautiful cake with neat writing. Got exactly what I went for? pralines ice cream w/ vanilla cake
Slow and was given old cones that seem like they were on display for days. Also they don't got much selection either.
Went at about 9 pm and was probably waiting on line for 15-20 minutes. They need more than 1 worker there even at night.
They will charge u $0.99 for a damp cone for ice cream.
Loading...