Can you believe that they put so little sprinkles on the donuts? Is this the new coat cutting measure? Ridiculous!!
Atmosphere: 2
Food: 3
Service: 3
NO NAME
These ladies are so hard working, I love coming to this location
Atmosphere: 5
Food: 5
Service: 5
A L
Decent coffee, can't complain.
Atmosphere: 2
Food: 4
Service: 4
Arthur Lavitt
Great ice cream
Atmosphere: 5
Food: 5
Service: 5
Tom Brady
Ok, to be honest, the minute I got my bagel, I tasted it, and it tasted very fishy? Normal 30 or 20 minutes for the food and a normal nyc smell how pleasant ?
When using app to order from this location, they add an additional $1.20 for any sandwich or wrap with an egg on it (as if you're an additional egg).I've emailed customer service, who told me it was out of their hands, as its a franchise, and the manager must correct it on site. I told them in person no less than 4 times, 1 employee who couldn't be bothered, another who said she'd me pass it on the manager, and I told the manager himself twice. He fixed the pricing on only one sandwich, but not the rest. He seemed concerned, apologetic and thankful i noticed and alerted him, but i suppose not concerned enough to make sure it was corrected.Its been this way over 6 months now. It even charges you the extra $1.20 when using rewards points for a sandwich thats supposed to be free, and with using an in-app offer to get a free sandwich. Imagine how many unsuspecting customers are paying the extra $1.20 per sandwich or wrap each time they order on the app not realizing the extra charge.Sure you can order in person without the app, but sometimes the lines are long here and using app saves time, and also some of the offers are app exclusive. So far my 5 attempts to let them know have fallen on deaf ears or blind eyes. Perhaps this 6th attempt to have them rectify it will be the charm!
J Z
Absolutely amazing. My iced caramel latte almond milk is superb ? ?
Atmosphere: 5
Food: 5
Service: 5
Derek Singh
Parking available, Awesome customer service and friendly staff.
Food: 5
Service: 5
robert zelinski
Wheelchair accessibility: Wheelchair easy to come in and go out
This is the first Duncan Donuts I have been to in Long Island in the past year that gets your phone order right.My unfortunate experience is on several occasions at multiple locations, items were missing in my bag, mainly donuts.
Atmosphere: 5
Food: 5
Service: 5
Lori Roslawski
The best fried chicken
Atmosphere: 4
Food: 5
Service: 4
PhilYouIn
Narrow, crowded parking area in front. Additional parking in rear with a rear entrance. Very crowded store, but with good reason: quick, professional, friendly service. Hot coffee. Fresh food. Enough employees to handle the crowd. I was in a rush but did not feel rushed by the help; they were friendly and helpful. Good location.
Parking: Very crowded, narrow parking lot. Additional parking in the rear.
Kid-friendliness: Very kid friendly.
Wheelchair accessibility: Very crowded store. Not wheelchair friendly.
Atmosphere: 4
Food: 5
Service: 5
Philip Zalon
Narrow, crowded parking area in front. Additional parking in rear with a rear entrance. Very crowded store, but with good reason: quick, professional, friendly service. Hot coffee. Fresh food. Enough employees to handle the crowd. I was in a rush but did not feel rushed by the help; they were friendly and helpful. Good location.
Parking: Very crowded, narrow parking lot. Additional parking in the rear.
Kid-friendliness: Very kid friendly.
Wheelchair accessibility: Very crowded store. Not wheelchair friendly.
Atmosphere: 4
Food: 5
Service: 5
Charles Furnari
Got 2 coffee and 3 donuts as I was visiting LIJ. Parking is good. Rhey have seats inside. People were enjoying their food and drink, which is always nice to see. The staff was good.
Parking: They have a parking lot in front and on the side. I used the one on the side (north of Dunkin's lot)
Kid-friendliness: I saw kids inside with their parents. Same as other Dunkin.
Can you believe that they put so little sprinkles on the donuts? Is this the new coat cutting measure? Ridiculous!!
Atmosphere: 2
Food: 3
Service: 3
These ladies are so hard working, I love coming to this location
Atmosphere: 5
Food: 5
Service: 5
Decent coffee, can't complain.
Atmosphere: 2
Food: 4
Service: 4
Great ice cream
Atmosphere: 5
Food: 5
Service: 5
Ok, to be honest, the minute I got my bagel, I tasted it, and it tasted very fishy? Normal 30 or 20 minutes for the food and a normal nyc smell how pleasant ?
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Great experience. Fast service, seating is also available inside. Parking can be a bit tricky. But overall, it was a great experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels, Donuts, Croissant, Everything Bagel Minis
When using app to order from this location, they add an additional $1.20 for any sandwich or wrap with an egg on it (as if you're an additional egg).I've emailed customer service, who told me it was out of their hands, as its a franchise, and the manager must correct it on site. I told them in person no less than 4 times, 1 employee who couldn't be bothered, another who said she'd me pass it on the manager, and I told the manager himself twice. He fixed the pricing on only one sandwich, but not the rest. He seemed concerned, apologetic and thankful i noticed and alerted him, but i suppose not concerned enough to make sure it was corrected.Its been this way over 6 months now. It even charges you the extra $1.20 when using rewards points for a sandwich thats supposed to be free, and with using an in-app offer to get a free sandwich. Imagine how many unsuspecting customers are paying the extra $1.20 per sandwich or wrap each time they order on the app not realizing the extra charge.Sure you can order in person without the app, but sometimes the lines are long here and using app saves time, and also some of the offers are app exclusive. So far my 5 attempts to let them know have fallen on deaf ears or blind eyes. Perhaps this 6th attempt to have them rectify it will be the charm!
Absolutely amazing. My iced caramel latte almond milk is superb ? ?
Atmosphere: 5
Food: 5
Service: 5
Parking available, Awesome customer service and friendly staff.
Food: 5
Service: 5
Wheelchair accessibility: Wheelchair easy to come in and go out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Donuts
Restaurantji Recommends
This is the first Duncan Donuts I have been to in Long Island in the past year that gets your phone order right.My unfortunate experience is on several occasions at multiple locations, items were missing in my bag, mainly donuts.
Atmosphere: 5
Food: 5
Service: 5
The best fried chicken
Atmosphere: 4
Food: 5
Service: 4
Narrow, crowded parking area in front. Additional parking in rear with a rear entrance. Very crowded store, but with good reason: quick, professional, friendly service. Hot coffee. Fresh food. Enough employees to handle the crowd. I was in a rush but did not feel rushed by the help; they were friendly and helpful. Good location.
Parking: Very crowded, narrow parking lot. Additional parking in the rear.
Kid-friendliness: Very kid friendly.
Wheelchair accessibility: Very crowded store. Not wheelchair friendly.
Atmosphere: 4
Food: 5
Service: 5
Narrow, crowded parking area in front. Additional parking in rear with a rear entrance. Very crowded store, but with good reason: quick, professional, friendly service. Hot coffee. Fresh food. Enough employees to handle the crowd. I was in a rush but did not feel rushed by the help; they were friendly and helpful. Good location.
Parking: Very crowded, narrow parking lot. Additional parking in the rear.
Kid-friendliness: Very kid friendly.
Wheelchair accessibility: Very crowded store. Not wheelchair friendly.
Atmosphere: 4
Food: 5
Service: 5
Got 2 coffee and 3 donuts as I was visiting LIJ. Parking is good. Rhey have seats inside. People were enjoying their food and drink, which is always nice to see. The staff was good.
Parking: They have a parking lot in front and on the side. I used the one on the side (north of Dunkin's lot)
Kid-friendliness: I saw kids inside with their parents. Same as other Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Croissant, Caramel Iced Macchiato, Grilled Cheese, Donuts
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