Philly Pretzel Factory
2105 Hillside Ave., New Hyde Park
(516) 323-1300
Recent Reviews
Sort by
2105 Hillside Ave., New Hyde Park
(516) 323-1300
I love this place. Go here all the time to the Syosset location on work breaks and use the NHP location for holiday trays ($85-$100+) as it’s near my home. Tonight I Went in to pick up an order. Gave the guy my last name and first name. He asked for it again so I repeated it and then began to spell it. He interrupted me to go “your last name is @NU$?”. Wildly rude and unprofessional. Not sure if he was special needs or something but not the position he should be in if he will say those things to customers. I will never be returning.
Food: 5
Service: 1
It was amazing
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Kid-friendliness: Always kind and great pretzels every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
My favorite pretzel EVER!!!
Atmosphere: 5
Food: 5
Service: 5
Uber eats delivered fast. The pretzel tray was horrible, stale & cold. Called the store regarding the FOOD! With no.help from Daisy, who said food was made fresh...clearly NOT.
Atmosphere: 1
Food: 1
Service: 1
Great service by Lucas!
Atmosphere: 5
Food: 5
Service: 5
Best pretzels ever!!!!
Atmosphere: 5
Food: 5
Service: 5
Lucas is a very good server today
Atmosphere: 5
Food: 5
Service: 5
It was a great place!
Kid-friendliness: It was very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Shaker
Restaurantji Recommends
Good nice pretzels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Lucas is great
Vegetarian options: N/a
Dietary restrictions: N/a
Kid-friendliness: Awesome
Sales associate Lucas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Amazing pretzels!
Atmosphere: 5
Food: 5
Service: 5
Delicious best pretzels ever
Atmosphere: 5
Food: 5
Service: 5
Always the best pretzels.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Loading...