Philly Pretzel Factory
2105 Hillside Ave., New Hyde Park
(516) 323-1300
Recent Reviews
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2105 Hillside Ave., New Hyde Park
(516) 323-1300
Awesome! Great staff
Atmosphere: 5
Food: 5
Service: 5
very kind staff, and delicious pretzels!! 10/10 😊
Atmosphere: 5
Food: 5
Service: 5
Sorry to say bought these for the second time on QVC and they are half the size of the previous order. They are tiny very disappointed will never buy from again.
Atmosphere: 3
Food: 1
Service: 4
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
I love this place. Go here all the time to the Syosset location on work breaks and use the NHP location for holiday trays ($85-$100+) as it’s near my home. Tonight I Went in to pick up an order. Gave the guy my last name and first name. He asked for it again so I repeated it and then began to spell it. He interrupted me to go “your last name is @NU$?”. Wildly rude and unprofessional. Not sure if he was special needs or something but not the position he should be in if he will say those things to customers. I will never be returning.
Food: 5
Service: 1
It was amazing
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
Kid-friendliness: Always kind and great pretzels every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels
My favorite pretzel EVER!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Uber eats delivered fast. The pretzel tray was horrible, stale & cold. Called the store regarding the FOOD! With no.help from Daisy, who said food was made fresh...clearly NOT.
Atmosphere: 1
Food: 1
Service: 1
Great service by Lucas!
Atmosphere: 5
Food: 5
Service: 5
Best pretzels ever!!!!
Atmosphere: 5
Food: 5
Service: 5
Lucas is a very good server today
Atmosphere: 5
Food: 5
Service: 5
It was a great place!
Kid-friendliness: It was very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Shaker
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