When you ask them for something that the coffee machine don't do, they look at you like you are from another planet, they don't understand when you ask them to put cold milk in your super HOT COFFEE.
Atmosphere: 3
Food: 3
Service: 2
Al Alberto
Avoid this dd they make alot of mistakes and most recently ordered a bagel with cc and bacon. Got no bacon and 1 spoon of cream cheese the size of 2 quarters. Was charged for bacon too. Got on the road tried to call atleast let them make it right and the phone is disconnected. Wow great way to do business. Never again
Atmosphere: 1
Food: 1
Service: 1
Dominick Amorosso
Worst DD around. Asked for a hot coffee, got a warm one. The girl was like yeah it is hot. Compared to cold maybe. Never ever again
Atmosphere: 3
Food: 1
Service: 1
Rafael Solis
Drink was great Food was not
Atmosphere: 3
Food: 1
Service: 3
Venise WC
Liked it. My partner said this location had the best coffee.
Atmosphere: 5
Food: 5
Service: 5
Lexi
This is my favorite local Dunkin. They are fast, efficient and super friendly. I prefer to order through the app - and they always have my order ready (Even if I just ordered less than 5min before.) The woman who runs the drive through speaker is always on point and very sweet. Fantastic job to the morning crew here!
Atmosphere: 5
Food: 5
Service: 5
Wilmarie Irizarry
Missing items in order and their phone number doesn’t work to request a refund
Food: 1
Zainab N
Manager was incredibly rude. Me and another customer had to wait outside until they felt the need to open it. Which was after the stated open hours.
When we ordered, the manager just placed our coffees on the to-go cart and didn't call out or hand us our orders.
Way to go Dunkin! What a great way to treat your truck drivers who keep America moving.
Stacey Morris-Elliott
THE MANAGER HAS HORRIBLE CUSTOMER SERVICE
Service: 1
Lauryn
MY SISTER WENT THERE THIS MORNING AT 5:30AM SHE SAT AT THE DOOR FOR 15 MIN TO BE IGNORED AND WAS TOLD TO GO TO THE DRIVE THRU WHEN SHE HAD TOLD THE LADY SHE DIDN’T HAVE A CAR THE WOMAN STOOD THERE AND ACTED LIKE MY SISTER WASN’T STANDING OUTSIDE (WITH NO ONE IN THE DRIVE THRU) AND IGNORED HER FOR A WHOLE 15 MIN THIS IS THE WORSE DUNKIN IN NEWBURGH/NEW WINDSOR GO TO THE ONE ON 300. UNACCEPTABLE AND GET THE STAFF TOGETHER.
Ordered the suger maple bacon croissant sandwich and got an egg and cheese sandwich. At work Hungry and annoyed 😠
Food: 1
Service: 4
Recommended dishes: Dunkin' Refreshers
Morgan Briann
Super slow service refused to modify my order said there not allowed to
Atmosphere: 2
Food: 1
Service: 1
Shawn Barran
Had to get a refund on food since it smelled like chemicals (burned rubber mixed with new oven off-gas). Manager was rude in her response about a) “well he has to wait” I waited 15 mins for refund b) smell of food, which I was blasted with when I walked in, and said that there is no smell and chemicals are not used. I get it, you have pride for your job and are accustomed to the environment, but the cashier totally understood what the issue was with the food smell.
Atmosphere: 1
Food: 1
Service: 1
845 Mopar Madness
Don’t go there can’t make anything right does not listen think they have hearing issues definitely trash coffee very disappointed
Andy Syncc
They miss my order every time I order on Door dash. Without fail when I order the donuts they forget. 3 of them were ordered today and they FORGOT ALL 3!!! I would stop ordering if it wasnt for the fact that all my coworkers want coffee.
Either they gotta get new staff or be removed from doordash
When you ask them for something that the coffee machine don't do, they look at you like you are from another planet, they don't understand when you ask them to put cold milk in your super HOT COFFEE.
Atmosphere: 3
Food: 3
Service: 2
Avoid this dd they make alot of mistakes and most recently ordered a bagel with cc and bacon. Got no bacon and 1 spoon of cream cheese the size of 2 quarters. Was charged for bacon too. Got on the road tried to call atleast let them make it right and the phone is disconnected. Wow great way to do business. Never again
Atmosphere: 1
Food: 1
Service: 1
Worst DD around. Asked for a hot coffee, got a warm one. The girl was like yeah it is hot. Compared to cold maybe. Never ever again
Atmosphere: 3
Food: 1
Service: 1
Drink was great
Food was not
Atmosphere: 3
Food: 1
Service: 3
Liked it. My partner said this location had the best coffee.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite local Dunkin. They are fast, efficient and super friendly. I prefer to order through the app - and they always have my order ready (Even if I just ordered less than 5min before.) The woman who runs the drive through speaker is always on point and very sweet.
Fantastic job to the morning crew here!
Atmosphere: 5
Food: 5
Service: 5
Missing items in order and their phone number doesn’t work to request a refund
Food: 1
Manager was incredibly rude. Me and another customer had to wait outside until they felt the need to open it. Which was after the stated open hours.
When we ordered, the manager just placed our coffees on the to-go cart and didn't call out or hand us our orders.
Way to go Dunkin! What a great way to treat your truck drivers who keep America moving.
THE MANAGER HAS HORRIBLE CUSTOMER SERVICE
Service: 1
MY SISTER WENT THERE THIS MORNING AT 5:30AM SHE SAT AT THE DOOR FOR 15 MIN TO BE IGNORED AND WAS TOLD TO GO TO THE DRIVE THRU WHEN SHE HAD TOLD THE LADY SHE DIDN’T HAVE A CAR THE WOMAN STOOD THERE AND ACTED LIKE MY SISTER WASN’T STANDING OUTSIDE (WITH NO ONE IN THE DRIVE THRU) AND IGNORED HER FOR A WHOLE 15 MIN THIS IS THE WORSE DUNKIN IN NEWBURGH/NEW WINDSOR GO TO THE ONE ON 300. UNACCEPTABLE AND GET THE STAFF TOGETHER.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered the suger maple bacon croissant sandwich and got an egg and cheese sandwich. At work Hungry and annoyed 😠
Food: 1
Service: 4
Recommended dishes: Dunkin' Refreshers
Super slow service refused to modify my order said there not allowed to
Atmosphere: 2
Food: 1
Service: 1
Had to get a refund on food since it smelled like chemicals (burned rubber mixed with new oven off-gas). Manager was rude in her response about a) “well he has to wait” I waited 15 mins for refund b) smell of food, which I was blasted with when I walked in, and said that there is no smell and chemicals are not used. I get it, you have pride for your job and are accustomed to the environment, but the cashier totally understood what the issue was with the food smell.
Atmosphere: 1
Food: 1
Service: 1
Don’t go there can’t make anything right does not listen think they have hearing issues definitely trash coffee very disappointed
They miss my order every time I order on Door dash. Without fail when I order the donuts they forget. 3 of them were ordered today and they FORGOT ALL 3!!! I would stop ordering if it wasnt for the fact that all my coworkers want coffee.
Either they gotta get new staff or be removed from doordash
Atmosphere: 1
Food: 1
Service: 1
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