McDonald's
2639 NY-32, New Windsor
(845) 347-8231
Recent Reviews
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Literally the worst McDonalds I have ever been too. Workers charge you for sauce than refuse to give you so said sauce. On top of that the management team is utterly useless never met a more incompetent staff anywhere else. Refused to refund me for an order that they messed up and I couldn’t eat. They demanded that the only soulless for me to drive all the way back out there so they can see if it is refunded. Seems like they need to learn how to do there job and actually listen to what customers ask for.
Atmosphere: 1
Food: 1
Service: 1
Nowadays I don't go to any McDonald's because poor service high prices/shrinkflation (smaller portions) and disgusting restrooms. Don't even deserve 1 star.
Atmosphere: 1
Food: 1
Service: 1
Cleanest McD I’ve ever been in. Everyone pleasant.
They’ve been advertising the Grinch for two weeks now and every time I go, they don’t have it I get different stories from different employees
McDonald's isn't exactly known for high quality customer service like Chik-fil-A, for example, but this location stands out, big time. It's clear the management has done a great job in training their teams to work well together.
Food: 5
Service: 5
Selena (I really hope I am getting her name right) is one of the best workers here. I am not sure if she's a manager or not, but if she is, she really deserves it. Very, very professional, courteous, and kind. And, she always has a smile on her face. She is the kind of person that makes you want to come to McDonalds--besides the food. She is a wonderful person. I hope she stays there for a very long time.
Atmosphere: 5
Food: 5
Service: 5
Newly renovated (torn down and rebuilt) it is a modern Macdonald's. Self service keisoks and mobile ordering.
Atmosphere: 3
Food: 3
Service: 5
They cant seem to prepare drinks like iced mocha right 😩
Atmosphere: 2
Food: 3
Service: 1
You get what you paid for
Atmosphere: 2
Food: 3
Service: 3
2 drive thru's open, they keep responding to the cars on one side and leave me sitting there waiting to order on the other side. And I was there before some of the cars on the other side pulled up.
Restaurantji Recommends
Slower than snails. It takes at least 15 minutes to even get cups to get drinks and if you use the drive thru you are always told its not ready and have to move over to a spot. Mcdonald's is not worth it anymore. It's faster and cheaper to go to a real restaurant and get real food.
Atmosphere: 1
Food: 3
Service: 1
The food is good, and the people are great. It's my favorite local McDonalds. Been there since I was 3.
Atmosphere: 5
Food: 5
Service: 5
full order sudae like half of the other McDonald’s
McDonald's
Old oil for fries
Dirty place.
Atmosphere: 1
Food: 1
Service: 1
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