I was ordering the 2$ mc nuggets and I believe her name was kaligaaa During my visit to McDonald's, I had an extremely disappointing experience with one of the employees. From the moment I approached the counter, they were rude, dismissive, and unwilling to provide basic customer service. When I asked a simple question about the menu, they sighed loudly and rolled their eyes, making it clear that they had no interest in helping. Their tone was unprofessional, and they even made a sarcastic remark, which was completely unnecessary. As a paying customer, I expected to be treated with respect, but instead, I felt like an inconvenience. The lack of courtesy and professionalism was shocking, and it ruined my entire experience. Employees should be held to a higher standard when it comes to customer interactions, and this behavior was completely unacceptable. I sincerely hope McDonald’s addresses this issue, because no customer should be made to feel disrespected in such a manner.
Kelly Macklin
0 stood waiting at counter how many people does it take for drive through
Service: 1
Antonio Cabrera M
Nothing different from the rest of the McDonald's really
Atmosphere: 4
Food: 4
Service: 4
J c
Just went thru twice bc they gave me the wrong order. I order a diet coke & a burger no pickle. Got a dr pepper & fries. Went back abf explained. Then got a regular coke and a burger w pickle. 20 minutes of my time wasted.
Atmosphere: 1
Food: 1
Service: 1
Patrick Davis
If you use the drive-thru, always check your bag before leaving, 9 out of 10 times something is missing!! Phone number says out of service as well. Really, McDonald's phone doesn't work?
Atmosphere: 1
Food: 3
Service: 2
Gary Park
Just came back from Macdonald's on Route 32 in New Windsor, NY. Order #: 1300. They forgot my 3 hash browns. Usually I check but got a call from my pharmacy. Please check your order every time as this place is notorious for always forgetting items. Can't call either as there phone is always down probably due to too many complaints. Gary Park
Atmosphere: 1
Food: 1
Service: 1
Nicholas Tritone
It’s McDonald’s so nothing special. Stop sending me to the drive thru parking for a burger and fries.
Atmosphere: 2
Food: 3
Service: 2
Rainman godfather
Tried using free fry deal at kiosk, kiosk would not let me order unsweetened iced tea so cashier moved me to cashier and wouldn't give me the free fry deal unless I wait a d for 15 minutes. Now I'm going to Wendy's
Atmosphere: 4
Food: 4
Service: 1
Angel “Brooklyn” Santana
It's clean and quick service
Atmosphere: 3
Food: 3
Service: 3
Lavender Tiyesa Brown
McDonalds does not disappoint.You know what you're getting no matter where in the world you are??? This particular McDonalds is not too far from New York Steward Airport. The customer services was excellent!!!. The food was hot & yummy,I enjoyed the double fillet o' fish!? The sweet sauces ie.grape & strawberry jam...need getting used to...I am not a fan.? However the ranch sauce is delicious!!!!?
Got fresh fries. Haven't had fresh fries since 1997. Thank you!
Erick Castillo
They serve reluctantly and give you what they want... terrible service
Service: 1
Ed “Stretch” Yaniga jr
Wheelchair accessibility: Very good
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Sausage Mcgriddles, Mcdouble
Jailene Tejeda
Was just there ordered the 5 meal deal for a chicken and I ordered add cheese extra mayo and instead got two chicken Pattie’s stacked up with ketchup didn’t order that and also my Big Mac had pickles when I said no pickles and I was missing a 4 piece nugget that was supposed to come with the meal deal
I was ordering the 2$ mc nuggets and I believe her name was kaligaaa During my visit to McDonald's, I had an extremely disappointing experience with one of the employees. From the moment I approached the counter, they were rude, dismissive, and unwilling to provide basic customer service. When I asked a simple question about the menu, they sighed loudly and rolled their eyes, making it clear that they had no interest in helping. Their tone was unprofessional, and they even made a sarcastic remark, which was completely unnecessary. As a paying customer, I expected to be treated with respect, but instead, I felt like an inconvenience. The lack of courtesy and professionalism was shocking, and it ruined my entire experience. Employees should be held to a higher standard when it comes to customer interactions, and this behavior was completely unacceptable. I sincerely hope McDonald’s addresses this issue, because no customer should be made to feel disrespected in such a manner.
0 stood waiting at counter how many people does it take for drive through
Service: 1
Nothing different from the rest of the McDonald's really
Atmosphere: 4
Food: 4
Service: 4
Just went thru twice bc they gave me the wrong order. I order a diet coke & a burger no pickle. Got a dr pepper & fries. Went back abf explained. Then got a regular coke and a burger w pickle. 20 minutes of my time wasted.
Atmosphere: 1
Food: 1
Service: 1
If you use the drive-thru, always check your bag before leaving, 9 out of 10 times something is missing!! Phone number says out of service as well. Really, McDonald's phone doesn't work?
Atmosphere: 1
Food: 3
Service: 2
Just came back from Macdonald's on Route 32 in New Windsor, NY. Order #: 1300. They forgot my 3 hash browns. Usually I check but got a call from my pharmacy. Please check your order every time as this place is notorious for always forgetting items. Can't call either as there phone is always down probably due to too many complaints. Gary Park
Atmosphere: 1
Food: 1
Service: 1
It’s McDonald’s so nothing special. Stop sending me to the drive thru parking for a burger and fries.
Atmosphere: 2
Food: 3
Service: 2
Tried using free fry deal at kiosk, kiosk would not let me order unsweetened iced tea so cashier moved me to cashier and wouldn't give me the free fry deal unless I wait a d for 15 minutes. Now I'm going to Wendy's
Atmosphere: 4
Food: 4
Service: 1
It's clean and quick service
Atmosphere: 3
Food: 3
Service: 3
McDonalds does not disappoint.You know what you're getting no matter where in the world you are???
This particular McDonalds is not too far from New York Steward Airport.
The customer services was excellent!!!.
The food was hot & yummy,I enjoyed the double fillet o' fish!?
The sweet sauces ie.grape & strawberry jam...need getting used to...I am not a fan.?
However the ranch sauce is delicious!!!!?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kid-friendliness: Ay desayuno para los niños
Atmosphere: 5
Food: 3
Service: 3
Got fresh fries. Haven't had fresh fries since 1997. Thank you!
They serve reluctantly and give you what they want... terrible service
Service: 1
Wheelchair accessibility: Very good
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Sausage Mcgriddles, Mcdouble
Was just there ordered the 5 meal deal for a chicken and I ordered add cheese extra mayo and instead got two chicken Pattie’s stacked up with ketchup didn’t order that and also my Big Mac had pickles when I said no pickles and I was missing a 4 piece nugget that was supposed to come with the meal deal
Atmosphere: 1
Food: 1
Service: 2
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