Starbucks
113 Temple Hill Rd, New Windsor
(845) 565-5556
Recent Reviews
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Never gets the coffee right, even after giving instructions that a 5th grader could follow. One of the workers has a disgusting attitude. She likes snatching money and being confrontational after you approached her with a coffee they get wrong 4/5 times. Even the manager, he doesn’t know how many pumps of syrup go in a “Venti” drink 😂. This place is a joke stay away or go somewhere else if you can.
At this point if I could read them a zero I would. Drinks are consistently made Incorrectly. This is only a recent development is up until about Six months ago, I would've rated them a five. And don't order after 3 o'clock or on the app because they will Take as long as possible to make your order
Probably the worst Starbucks and filthy one I ever been too , stay away
Lately when I oder my coffe it’s looked half full and their excuses always the ice is melted even though since I oder to pick up only 8 mins.I get it sometime u r busy but this is the third time it happened to me.
The slowest Starbucks drive thru! Waited more than 10 minutes to pick up my mobile order on the drive thru. And the worst thing they filled my cup full of ice when I ordered with less ice!!! Horrible customer service!
What happened to customer service, or at the very least, human acknowledgment? I understand that training is important, but when I’m a customer in the moment, I don’t know that’s happening. Instead, I’m being ignored by two people. A simple “Hi, someone will be right with you” would go a long way.
I ordered on the app and had to wait several minutes behind someone else even tho my stuff was ready. At McDonald’s when someone’s order takes long & others are waiting, they tell the person who is not ready yet to move forward. But they just lazily waited… and then I went inside to get it and she looked annoyed that I came in and slid my food on the table when my hand was open. Then to make it worse, the food is gross and not as advertised… not their fault but I ordered a bacon sausage egg wrap and there was 1 slice of bacon no sausage… didn’t even finish it cus it was mushy and chewy.
They’re usually fast & good here but today was all the way off. Food & service.
Atmosphere: 5
Food: 2
Service: 3
Friendly staff, good stuff.
Atmosphere: 5
Food: 5
Service: 5
Found this deceased little critter in the bottom of my Cold Brew.
Atmosphere: 1
Food: 1
Service: 1
It's a Starbucks, save stuff everywhere. Not crowded around 1pm so service quick and places to plug in
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
They are really nice. They offered my dog a pup cup on a hot summer day ?
Atmosphere: 4
Food: 4
Service: 5
Stopped in for a quick bite and an iced coffee. Great atmosphere and great service.
Atmosphere: 4
Food: 5
Service: 5
Alora, Sydney & Miles TRULY make my visits to this Starbucks location the absolute BEST PART of my visits! Amazingly friendly, ambitious, helpful, knowledgable & HAPPY!! Sydney makes my drinks PERFECT every single time!!! THANK YOU!
Parking: It’s in a plaza so there is never a shortage of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop, Turkey Bacon Cheddar & Egg White Sandwich, Spinach Feta & Egg White Wrap, Ham & Swiss on Baguette, Espresso Roast, Double Chocolate Brownie, Ham & Swiss Croissant
the people that work here much like everyone else in this god awful town are incredibly arrogant and rude.
Atmosphere: 1
Food: 1
Service: 1
This location is super close to me yet I will drive to a Starbucks further away. In the past, this location did spectacular in terms of punctuality and accuracy and now most times I go there, something is missing, not what I ordered or it's a long wait for a cup of brewed coffee. Maybe they need more staff?
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