Terrible customer service!! They cancel your order, they withhold your money... you call and they don't answer you!!
Jorge Jimenez
All of the “negative” reviews are from entitled people that think the world owes them something special. This place is great. A gem in Newburgh. It’s clean, spacious, and generally welcoming. The staff is simply not the type to bend over backwards for a petty customer. They have plenty of regulars and quite frankly do NOT need your business.
I suggest any of the people who gave 1 star consider that maybe the world doesn’t revolve around them and no one (not even a worker) is expected to treat you like the king or queen of the universe.
Anyways, I’m eating a chicken baleada as I type this review and it’s BANGING.
Excellent food, good local people, fantastic service.
Vegetarian options: A baleada is vegetarian and extremely filling/tasty without adding any meat to it.
Kid-friendliness: Good place to eat with kids and family. The inside of the restaurant feels like you’re in a nice, clean home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
danny miguel
Good place to eat I had breakfast and it was delicious 👏
Atmosphere: 5
Food: 5
Service: 5
Maria Diaz
The best cook delicious❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Anay Barahona
I requested two chickens with slices and just because I asked if the slices were freshly made, the lady offered and did not sell me anything. I don't know what level of stress the lady handles. If you have a restaurant, it is to have good customer service. You have to advise the lady, perhaps tiredness already has her overwhelmed and with a bad character.
Atmosphere: 1
Food: 1
Service: 1
Luis Hernandez
There’s a plate call tajadas with fried chicken. It’s like nacho cheese, but instead tortillas, is Green bananas chips fried up with shredded cabbage and che mole with the sauce wow so delicious
Parking: Meter parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Estilo Honduras Honduras Style Chicken
Herminia Hernández
The best thing I have eaten in Honduras made by Honduran hands I recommend it 100% quality and service proudly
Atmosphere: 5
Food: 5
Service: 5
Maurice
Amazing hidden gem ! The food is so flavorful and well made. Very authentic , highly recommend their pupusas . Wow❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Sarai Cruz
Excellent place to share Central American
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Bertotelli
Called to make an order yesterday. With five minutes after I got a phone call that my child was being sent to the hospital so I called Andrea's right away to cancel. The next morning I go to call and they literally blocked my number. No longer going to order. My company will no longer be ordering or doing business with the restaurant again. The people are rude and nasty in person and doesn't look like they clean well either.
Had the pork with options. Delicious pork, wonderful handmade tortillas.
Luis Morales
Very bad service apart from very expensive I will never go back there
Atmosphere: 1
Service: 1
Alejandro Manuitt
Terrible service, bad attention!
Mirian Perdomo
I used to buy there, but the one who answers the phone is very rude and responds badly when you tell her that something didn't go well in the delivery, she only knows how to say if she doesn't like it, don't buy or she tells you she gave you the food if she wants it for free Why doesn't he like to be complained about, but the waiter is very good service!!
Terrible customer service!! They cancel your order, they withhold your money... you call and they don't answer you!!
All of the “negative” reviews are from entitled people that think the world owes them something special. This place is great. A gem in Newburgh. It’s clean, spacious, and generally welcoming. The staff is simply not the type to bend over backwards for a petty customer. They have plenty of regulars and quite frankly do NOT need your business.
I suggest any of the people who gave 1 star consider that maybe the world doesn’t revolve around them and no one (not even a worker) is expected to treat you like the king or queen of the universe.
Anyways, I’m eating a chicken baleada as I type this review and it’s BANGING.
Excellent food, good local people, fantastic service.
Vegetarian options: A baleada is vegetarian and extremely filling/tasty without adding any meat to it.
Kid-friendliness: Good place to eat with kids and family. The inside of the restaurant feels like you’re in a nice, clean home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Good place to eat I had breakfast and it was delicious 👏
Atmosphere: 5
Food: 5
Service: 5
The best cook delicious❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I requested two chickens with slices and just because I asked if the slices were freshly made, the lady offered and did not sell me anything. I don't know what level of stress the lady handles. If you have a restaurant, it is to have good customer service. You have to advise the lady, perhaps tiredness already has her overwhelmed and with a bad character.
Atmosphere: 1
Food: 1
Service: 1
There’s a plate call tajadas with fried chicken. It’s like nacho cheese, but instead tortillas, is Green bananas chips fried up with shredded cabbage and che mole with the sauce wow so delicious
Parking: Meter parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Estilo Honduras Honduras Style Chicken
The best thing I have eaten in Honduras made by Honduran hands I recommend it 100% quality and service proudly
Atmosphere: 5
Food: 5
Service: 5
Amazing hidden gem ! The food is so flavorful and well made. Very authentic , highly recommend their pupusas . Wow❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Excellent place to share Central American
Atmosphere: 5
Food: 5
Service: 5
Called to make an order yesterday. With five minutes after I got a phone call that my child was being sent to the hospital so I called Andrea's right away to cancel. The next morning I go to call and they literally blocked my number. No longer going to order. My company will no longer be ordering or doing business with the restaurant again. The people are rude and nasty in person and doesn't look like they clean well either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to sit in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Pupusas, Fried Chicken
Had the pork with options. Delicious pork, wonderful handmade tortillas.
Very bad service apart from very expensive I will never go back there
Atmosphere: 1
Service: 1
Terrible service, bad attention!
I used to buy there, but the one who answers the phone is very rude and responds badly when you tell her that something didn't go well in the delivery, she only knows how to say if she doesn't like it, don't buy or she tells you she gave you the food if she wants it for free Why doesn't he like to be complained about, but the waiter is very good service!!
Atmosphere: 3
Food: 2
Service: 5
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