Everything was thrown together. They also do not get the orders right and and often they are missing items.people have Nothing but attitudes. Dont not waste your time or money. I definetly will NOT come here again.
Atmosphere: 1
Food: 1
Service: 1
William
For some reason when people go to the drive thru they like to stop at the exit of the drive thru preventing others from grabbing their food. The employees should have timed land mines placed at the drive thru exit to prevent this.
Jaclyn Spaccarelli
Great service and service in a timely manner.
Sammys
I went there to pick up some food and the shortest lady ( that happened to be a manager) told me the good was given out. So, instead of trying to resolve the issue she escalate it. She should be The motive demoted! The gentlemen that intervened was excellent! He was professional, understanding and helpful. He should be the one running the show. She definitely was on a power trip.Do not come to this McDonald's is rittled with drunken high men and women. Save your money and go to South plank rd.
Atmosphere: 1
Food: 1
Service: 1
Wyman Maxwell
Fatning food but we all seem to like it!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes & Sausage, Hashbrown, Mcchicken, Egg Mcmuffin, Big Mac, Double Cheeseburger, Small Fries, Chicken Mcnuggets, Crispy Chicken Sandwich, Big Mac and Cheese, Mcmuffin, Pancake, Cheeseburger
Andrei Niles
I ordered two Steak Egg McMuffins and paid that price for them but when I got home. I saw that they were both Sausage Egg McMuffins. Talk about being disappointed.
Atmosphere: 4
Food: 3
Service: 2
Lisa Wallace
Google said I ate here yesterday. It's NOT true. I ate at the flaming grill buffet nearby. I did work at this location for 4 months overnight shift. customers liked me to the HORROR OF MANAGEMENT. Managers treated me and several other melinin employees as scapegoats for their failed customer service and serve time. When I went to speak to a corporate official about it she wanted to show me pictures of a recently employed melinin youth, whom she said was idle. As an employee, mother and individual I had no idea what that had to do with me. Also, EVERYTIME a particular melinin female couldn't be found on shift whom the GENERAL MANAGER stated she knew for a long time the managers often asked me if I had seen her as if it were my responsibility or I knew her personally. I wasn't her superior or keeper. Though I spoke the least Spanish and the kitchen was ran by Spanish speaking people and management who spoke little English or presented themselves as if they didn't know conversational English, when things failed and they often did on the overnight shift between 6/2023-10/3023, I was somehow responsible for MESSING UP THE KITCHEN. When they hired me a couple of other melinin staff were 'let go'. After my termination, I witnessed a massive hire of several Hispanic people who are indeed good people. The general manager from the Broadway location began harassing my fiance and myself on my days off when I went to that location and also after my employment.The best thing after the entire experience is I lost 30 pounds since I stopped eating there. The free food was killing me and I was and am physically active. I found better paying employment almost immediately, Making way more for less hours. I found healthier and heartier alternatives in the community. I am seeing McDonald's (dean Cooley franchise) implement bans on particular customers in retaliation to freedom of speech and liberty in America. The banning practice McDonald's is now doing was imposed upon them first from countries overseas not wanting to do business with this food chain because it did not agree with their values. They can remodel and repackage all they want but I can no longer support McDonald's (dean Cooley) because the management make the youth become hostile to the local community and the management put the lower income local community patrons in police contact instead of hiring security to implement their policies. As a citizen and mom of three adult daughters, one being a veteran it's unfathomable the things management have young adults do..many of Hispanic background or melinin employees of a large size acting as security also... I am concerned for the youths and your loved one living amongst the same people McDonald's have them hostile against. Did you raise them that way? being nasty to elders and the locals in the name of a check? so no I did not eat at this particular McDonald's or any other owned by dean cooley for a few months. I've been enjoying Wendy's, Burger King, local diners, my own cooking, Greek food, Peruvian, Mexican, EL Salvador including the patrons that frequent there without incident..the McDonald's at Broadway, owned by dean Cooley also, allow to sit all day older Caucasian men who are overly sexual and just as 'rowdy' in a franchise targeting children and youth without any bans or rebuke..I personally witnessed and was subject to it but I stood against it and the general manager at that location disliked me more. So be it. I placed on a job review site 'when I expressed interest in going to college under McDonald's tuition free program the management at this casino location became hostile and conspiring' I spoke to a corporate official about it and she was in denial, defensive and ignorant. I'm 40+, assertive, aware, always advocated for myself and my children, refuse to recant anything I experienced or keep quiet when 'victimized' no one else do.I don't eat dean cooley for my own self preservation, spending
Art Craig
You have to order food before using bathroom, most employees act like they would rather be at home playing their game system.
Atmosphere: 2
Food: 4
Service: 2
Nancy G
Food always good coupon savings excellent staff is very
I did wait awhile to have my order taken. This location really is a bit of a wait inside. I feel the drive through n online orders r priority placed first. They though still have a drink machine in there as of 01/06/24. Not faced out in this location yet. Gonna miss em. I don't like touching the inside ordering electronic station. I like to order my food at the counter but there was only 1 employee for the front n it seems like not many people order the way I do at this location anymore which is at the counter not using an app or electronic touch screen stand which there are 2 of with credit cards readers so u can add codes. I just prefer the old way! It's clean in the parking lot n inside though! After I was able to order it didn't take long though. Food was good. My order wasn't read out though when ready n was just left at the conter. If I had not been paying attention food would've gone cold. Take out number isn't read which mine was take out. It wasn't marked either. I was not the only person in there ordering either.Vegetarian options: Would not recommend. Yes they salads n calories r listed in a pamphlet if U can find one or they used to display dietary guildelines w calories, fat, sodium n more for each item on a tray linner. U have to look things up now if U want n know exactly how 2change n order. Yes now they display calories on the inside menu n a few other items now but good luck reading the board! It's fast food what do U expect?Really! U have 2buy n make a healthy meal not eat take out!Dietary restrictions: U can just say no salt on the fries. U can control calories w getting milk instead of soda or chocolate milk. Also apple slices. There is no menu for low sodium or low calorie. U have to make yr own choices based off calories on the menu. U can look up info on the website.Parking: It's right outside the business. There is a large parking lot n drive through wait spaces. There is street parking also but not recommended or really needed.Kid-friendliness: U can sit inside n eat. There is a kids menu w toys. There is no play place at this location! Many McDonald's have removed the play places so good luck finding one still.Wheelchair accessibility: The doors have push buttons to open the doors. I still think the buttons work? There is handicapped parking outside n there is parking right by the door atleast 3 spaces. The handicapped table U can just roll up to is closed off as of now w Yellow tap. U can roll up though is chairs r moved to another table.
It's a rough neighborhood, and today was especially bad. Service and food was normal for any McDonald's.
Young Ela
This McDonald's never ever have ice cream can we please get rid if the ice cream if the menu if ya never have
Atmosphere: 1
Food: 1
Service: 1
John Zal
Ordered a large sweet tea via drive thru. Got back to my business and started to drink and was so weak it tasted like water. Called the store and was not offered a replacementThe person said she would let them know. Alot of good customer service was not given during this visit
Atmosphere: 1
Service: 1
Tiphanie Perez
They take forever to ask what you would like to order, when you finally order it’s always a LONG pause on their end so you not even sure if they even heard your order. You say hello and you still ignored or get a huge unnecessary attitude! I told them to cancel my order and I drove off. Never going there again!
Had to wait 10 minutes for a quarter pounder meal
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Hamburger
Everything was thrown together. They also do not get the orders right and and often they are missing items.people have Nothing but attitudes. Dont not waste your time or money. I definetly will NOT come here again.
Atmosphere: 1
Food: 1
Service: 1
For some reason when people go to the drive thru they like to stop at the exit of the drive thru preventing others from grabbing their food. The employees should have timed land mines placed at the drive thru exit to prevent this.
Great service and service in a timely manner.
I went there to pick up some food and the shortest lady ( that happened to be a manager) told me the good was given out. So, instead of trying to resolve the issue she escalate it. She should be The motive demoted! The gentlemen that intervened was excellent! He was professional, understanding and helpful. He should be the one running the show. She definitely was on a power trip.Do not come to this McDonald's is rittled with drunken high men and women. Save your money and go to South plank rd.
Atmosphere: 1
Food: 1
Service: 1
Fatning food but we all seem to like it!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes & Sausage, Hashbrown, Mcchicken, Egg Mcmuffin, Big Mac, Double Cheeseburger, Small Fries, Chicken Mcnuggets, Crispy Chicken Sandwich, Big Mac and Cheese, Mcmuffin, Pancake, Cheeseburger
I ordered two Steak Egg McMuffins and paid that price for them but when I got home. I saw that they were both Sausage Egg McMuffins. Talk about being disappointed.
Atmosphere: 4
Food: 3
Service: 2
Google said I ate here yesterday. It's NOT true. I ate at the flaming grill buffet nearby. I did work at this location for 4 months overnight shift. customers liked me to the HORROR OF MANAGEMENT. Managers treated me and several other melinin employees as scapegoats for their failed customer service and serve time. When I went to speak to a corporate official about it she wanted to show me pictures of a recently employed melinin youth, whom she said was idle. As an employee, mother and individual I had no idea what that had to do with me. Also, EVERYTIME a particular melinin female couldn't be found on shift whom the GENERAL MANAGER stated she knew for a long time the managers often asked me if I had seen her as if it were my responsibility or I knew her personally. I wasn't her superior or keeper. Though I spoke the least Spanish and the kitchen was ran by Spanish speaking people and management who spoke little English or presented themselves as if they didn't know conversational English, when things failed and they often did on the overnight shift between 6/2023-10/3023, I was somehow responsible for MESSING UP THE KITCHEN. When they hired me a couple of other melinin staff were 'let go'. After my termination, I witnessed a massive hire of several Hispanic people who are indeed good people. The general manager from the Broadway location began harassing my fiance and myself on my days off when I went to that location and also after my employment.The best thing after the entire experience is I lost 30 pounds since I stopped eating there. The free food was killing me and I was and am physically active. I found better paying employment almost immediately, Making way more for less hours. I found healthier and heartier alternatives in the community. I am seeing McDonald's (dean Cooley franchise) implement bans on particular customers in retaliation to freedom of speech and liberty in America. The banning practice McDonald's is now doing was imposed upon them first from countries overseas not wanting to do business with this food chain because it did not agree with their values. They can remodel and repackage all they want but I can no longer support McDonald's (dean Cooley) because the management make the youth become hostile to the local community and the management put the lower income local community patrons in police contact instead of hiring security to implement their policies. As a citizen and mom of three adult daughters, one being a veteran it's unfathomable the things management have young adults do..many of Hispanic background or melinin employees of a large size acting as security also... I am concerned for the youths and your loved one living amongst the same people McDonald's have them hostile against. Did you raise them that way? being nasty to elders and the locals in the name of a check? so no I did not eat at this particular McDonald's or any other owned by dean cooley for a few months. I've been enjoying Wendy's, Burger King, local diners, my own cooking, Greek food, Peruvian, Mexican, EL Salvador including the patrons that frequent there without incident..the McDonald's at Broadway, owned by dean Cooley also, allow to sit all day older Caucasian men who are overly sexual and just as 'rowdy' in a franchise targeting children and youth without any bans or rebuke..I personally witnessed and was subject to it but I stood against it and the general manager at that location disliked me more. So be it. I placed on a job review site 'when I expressed interest in going to college under McDonald's tuition free program the management at this casino location became hostile and conspiring' I spoke to a corporate official about it and she was in denial, defensive and ignorant. I'm 40+, assertive, aware, always advocated for myself and my children, refuse to recant anything I experienced or keep quiet when 'victimized' no one else do.I don't eat dean cooley for my own self preservation, spending
You have to order food before using bathroom, most employees act like they would rather be at home playing their game system.
Atmosphere: 2
Food: 4
Service: 2
Food always good coupon savings excellent staff is very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Pancake
Restaurantji Recommends
I did wait awhile to have my order taken. This location really is a bit of a wait inside. I feel the drive through n online orders r priority placed first. They though still have a drink machine in there as of 01/06/24. Not faced out in this location yet. Gonna miss em. I don't like touching the inside ordering electronic station. I like to order my food at the counter but there was only 1 employee for the front n it seems like not many people order the way I do at this location anymore which is at the counter not using an app or electronic touch screen stand which there are 2 of with credit cards readers so u can add codes. I just prefer the old way! It's clean in the parking lot n inside though! After I was able to order it didn't take long though. Food was good. My order wasn't read out though when ready n was just left at the conter. If I had not been paying attention food would've gone cold. Take out number isn't read which mine was take out. It wasn't marked either. I was not the only person in there ordering either.Vegetarian options: Would not recommend. Yes they salads n calories r listed in a pamphlet if U can find one or they used to display dietary guildelines w calories, fat, sodium n more for each item on a tray linner. U have to look things up now if U want n know exactly how 2change n order. Yes now they display calories on the inside menu n a few other items now but good luck reading the board! It's fast food what do U expect?Really! U have 2buy n make a healthy meal not eat take out!Dietary restrictions: U can just say no salt on the fries. U can control calories w getting milk instead of soda or chocolate milk. Also apple slices. There is no menu for low sodium or low calorie. U have to make yr own choices based off calories on the menu. U can look up info on the website.Parking: It's right outside the business. There is a large parking lot n drive through wait spaces. There is street parking also but not recommended or really needed.Kid-friendliness: U can sit inside n eat. There is a kids menu w toys. There is no play place at this location! Many McDonald's have removed the play places so good luck finding one still.Wheelchair accessibility: The doors have push buttons to open the doors. I still think the buttons work? There is handicapped parking outside n there is parking right by the door atleast 3 spaces. The handicapped table U can just roll up to is closed off as of now w Yellow tap. U can roll up though is chairs r moved to another table.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Hashbrown, Mcchicken, Egg Mcmuffin, Big Mac, Double Cheeseburger, Ice Cream Cone
It's a rough neighborhood, and today was especially bad. Service and food was normal for any McDonald's.
This McDonald's never ever have ice cream can we please get rid if the ice cream if the menu if ya never have
Atmosphere: 1
Food: 1
Service: 1
Ordered a large sweet tea via drive thru. Got back to my business and started to drink and was so weak it tasted like water. Called the store and was not offered a replacementThe person said she would let them know. Alot of good customer service was not given during this visit
Atmosphere: 1
Service: 1
They take forever to ask what you would like to order, when you finally order it’s always a LONG pause on their end so you not even sure if they even heard your order. You say hello and you still ignored or get a huge unnecessary attitude! I told them to cancel my order and I drove off. Never going there again!
Atmosphere: 1
Food: 1
Service: 1