Everytime I order the biggest size, is like they never put ice on the smoothie. Is like I'm literally drinking juice and definitely NOT a smoothie.
Food: 2
JOP
Fifteen minutes online to the drive through.When no one was in front of me. Pay for my smoothie flavor then, another Representative 4minutes later asks me to pay again. Don't understand how it takes fifteen minute waiting for a drink at the drive thru when there's no other customers Smh
Atmosphere: 1
Food: 3
Service: 1
Lili-Rose Masse
incredible!!!
Atmosphere: 5
Food: 5
Service: 5
Lesslly Felipe
So disappointed I went in with the recognition that I was going in shortly before they closed, but did not expect to be treated so badly as soon as I came in the two ladies that were left in the store we’re making faces towards each other and looking at me and rolling their eyes when I went to the cashier, the young lady was reluctant to come to Take my order. I eventually ask is it OK if I place an order she replied well we’re closing in five minutes. I just need you to know that that’s when I stuttered to place my order cause I was unsure of what to do with that information as I am fully aware that they were closing. When I asked for açai bowl, she immediately looked at her coworker and rolled her eyes, as if is a disbelief that I’m placing something off their menu At that point, I was fully over the interaction and told them I’m aware that I’m coming when you guys are closing, but there’s no need to be rude to me at the end of the day. This is the time your store closes and it’s not yet that time and expressed to them how rude it was to be making faces towards each other at the moment I walked in. Overall, they were extremely rude, and I am so disappointed with my first interaction as smoothie King.
Atmosphere: 1
Service: 1
Chris Manzione
Horribly slow. Waited over 20mins for one drink
Atmosphere: 2
Food: 5
Service: 2
Alex Redner
The smoothies are great but the customer service here is awful. They are monotoned and overall rude. The manager needs to be more on top of their employees attitude.
Atmosphere: 1
Food: 4
Service: 1
Sarah
whoever made this bowl deserves a lifetime of wealth🙏🏻🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Abby Sheeran
Girl at drive thru window was incredibly rude as we placed our order. Even though we were the only customers there, somehow she still seemed inconvenienced and annoyed. The entire time we placed our order, it was “what else?” after everything said and rushing us with no patience, just attitude. When we got to the window, she took our card, returned it, slammed the door and leaned against it, turning her back to us with her arms crossed. My boyfriend wanted to say something but I told him not to engage; let small people be small people. She opened the door saying nothing, shoved the smoothies at us with a dirty look and sarcastically said, “have a nice day” before slamming the door again. Didn’t even have a chance to say anything. Her coworker inside did try to give us a small smile at the time but the entire interaction was rough. No customer service whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Bob Rice
Drive through lady was not nice. No hello, thank you, or anything. Just an angry face and took my card and ran it then shut window in my face. No updates or anything. I just sat there and waited.
Atmosphere: 1
Food: 5
Service: 1
TALISA
I recently decided to embark on my Smoothie King journey—especially intrigued by the new GLP-1 menu. I’ve been coming in consistently and ordering the same strawberry GLP-1 smoothie, occasionally asking for a simple fruit add-in.
To my surprise, I was met with resistance and attitude from the staff over a basic request. Instead of a helpful explanation, I ended up in a completely unnecessary debate. It’s frustrating and disappointing to be treated this way as a loyal, paying customer.
No matter how polite I am, I’m consistently met with poor attitudes from the staff. This isn’t just a one-time issue—it’s become the norm at this location. I plan on bringing this to the attention of management and will be speaking with the store manager and District Manager Drew about the unacceptable customer service.
Smoothie King should be a place where customers feel welcomed and supported in their health journey—not made to feel like a bother.
45 minutes in the drive-through is crazy. What the hell could you be doing?
Joanna's Creative Kitchen
The shake is delicious, recently started going almost everyday to grab 1 or sometimes 2 The service is exceptional 👌 the prices are exactly on point for such an amazing drink!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Power Punch Plus
Jesenia G
Service Has Gone Downhill This location used to be great, but lately the service has gotten worse. It’s not just one time — I’ve experienced long wait times and poor service several times now. I’ve waited over 30 minutes in the drive-thru just for drinks, even after ordering. The staff is slow and unorganized. Really disappointing compared to how it used to be.
Service: 1
Eric Johnson Jr
It took 15 min for 2 bowls to get my order exact, you can barely modify your bowls and about 6 min into my drive home it was already a smoothie. I will never go to this location again, me and my lady found ice pieces sitting at the bottom of our bowls as well like idk what they are doing at smoothie king but they can keep it . We should've knew when we did'nt see anybody inside and one car at the drive thru. DONT GO HERE !!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 3
Sarah Griffiths
Been here three times now, the smoothies are good but the staff seems miserable :( they seem annoyed to take your order and inconvenienced with any questions about the menu that would be my only critique. I would come more if the staff seemed more pleasant to interact with :/
Everytime I order the biggest size, is like they never put ice on the smoothie. Is like I'm literally drinking juice and definitely NOT a smoothie.
Food: 2
Fifteen minutes online to the drive through.When no one was in front of me. Pay for my smoothie flavor then, another Representative 4minutes later asks me to pay again. Don't understand how it takes fifteen minute waiting for a drink at the drive thru when there's no other customers
Smh
Atmosphere: 1
Food: 3
Service: 1
incredible!!!
Atmosphere: 5
Food: 5
Service: 5
So disappointed I went in with the recognition that I was going in shortly before they closed, but did not expect to be treated so badly as soon as I came in the two ladies that were left in the store we’re making faces towards each other and looking at me and rolling their eyes when I went to the cashier, the young lady was reluctant to come to Take my order. I eventually ask is it OK if I place an order she replied well we’re closing in five minutes. I just need you to know that that’s when I stuttered to place my order cause I was unsure of what to do with that information as I am fully aware that they were closing. When I asked for açai bowl, she immediately looked at her coworker and rolled her eyes, as if is a disbelief that I’m placing something off their menu At that point, I was fully over the interaction and told them I’m aware that I’m coming when you guys are closing, but there’s no need to be rude to me at the end of the day. This is the time your store closes and it’s not yet that time and expressed to them how rude it was to be making faces towards each other at the moment I walked in. Overall, they were extremely rude, and I am so disappointed with my first interaction as smoothie King.
Atmosphere: 1
Service: 1
Horribly slow. Waited over 20mins for one drink
Atmosphere: 2
Food: 5
Service: 2
The smoothies are great but the customer service here is awful. They are monotoned and overall rude. The manager needs to be more on top of their employees attitude.
Atmosphere: 1
Food: 4
Service: 1
whoever made this bowl deserves a lifetime of wealth🙏🏻🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Girl at drive thru window was incredibly rude as we placed our order. Even though we were the only customers there, somehow she still seemed inconvenienced and annoyed. The entire time we placed our order, it was “what else?” after everything said and rushing us with no patience, just attitude. When we got to the window, she took our card, returned it, slammed the door and leaned against it, turning her back to us with her arms crossed. My boyfriend wanted to say something but I told him not to engage; let small people be small people. She opened the door saying nothing, shoved the smoothies at us with a dirty look and sarcastically said, “have a nice day” before slamming the door again. Didn’t even have a chance to say anything. Her coworker inside did try to give us a small smile at the time but the entire interaction was rough. No customer service whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Drive through lady was not nice. No hello, thank you, or anything. Just an angry face and took my card and ran it then shut window in my face. No updates or anything. I just sat there and waited.
Atmosphere: 1
Food: 5
Service: 1
I recently decided to embark on my Smoothie King journey—especially intrigued by the new GLP-1 menu. I’ve been coming in consistently and ordering the same strawberry GLP-1 smoothie, occasionally asking for a simple fruit add-in.
To my surprise, I was met with resistance and attitude from the staff over a basic request. Instead of a helpful explanation, I ended up in a completely unnecessary debate. It’s frustrating and disappointing to be treated this way as a loyal, paying customer.
No matter how polite I am, I’m consistently met with poor attitudes from the staff. This isn’t just a one-time issue—it’s become the norm at this location. I plan on bringing this to the attention of management and will be speaking with the store manager and District Manager Drew about the unacceptable customer service.
Smoothie King should be a place where customers feel welcomed and supported in their health journey—not made to feel like a bother.
Atmosphere: 1
Service: 1
Restaurantji Recommends
45 minutes in the drive-through is crazy. What the hell could you be doing?
The shake is delicious, recently started going almost everyday to grab 1 or sometimes 2
The service is exceptional 👌 the prices are exactly on point for such an amazing drink!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Power Punch Plus
Service Has Gone Downhill
This location used to be great, but lately the service has gotten worse. It’s not just one time — I’ve experienced long wait times and poor service several times now. I’ve waited over 30 minutes in the drive-thru just for drinks, even after ordering. The staff is slow and unorganized. Really disappointing compared to how it used to be.
Service: 1
It took 15 min for 2 bowls to get my order exact, you can barely modify your bowls and about 6 min into my drive home it was already a smoothie. I will never go to this location again, me and my lady found ice pieces sitting at the bottom of our bowls as well like idk what they are doing at smoothie king but they can keep it . We should've knew when we did'nt see anybody inside and one car at the drive thru. DONT GO HERE !!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 3
Been here three times now, the smoothies are good but the staff seems miserable :( they seem annoyed to take your order and inconvenienced with any questions about the menu that would be my only critique. I would come more if the staff seemed more pleasant to interact with :/
Atmosphere: 4
Food: 5
Service: 1
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