Terrible service, very bad experience. The person who helped me at the drive-thru was very rude, she kept pressuring me and had a very bad attitude. When I got to the window, I asked her how much the combo I bought was since the bill was too much for me. She didn't even answer me, she just made a disgusted face, closed the window, and then threw me the receipt. Wow, there has never been such bad, unpleasant service. I do not recommend this place to anyone. Olden number 3426. 3/14/2025 7:59 pm. THE NAME OF THE CASHIER IS JULIANA đđ You need to be more humane and treat people with respect.
Brandon Balfe
Always good quicker than McDonald's and better
Atmosphere: 3
Food: 4
Service: 4
brofessor brett
It's a pretty average wendys. Went to order a coffee with no sugar and got a coffee with sugar after a 4 or 5 min wait. Pretty standard for wendys if I'm being honest....
Atmosphere: 2
Food: 2
Service: 3
Michael McGee
I ordered a Caesar salad with no chicken but extra blue cheese ( I don't eat chicken). The person working the drive through confirmed, no chicken extra blue cheese. I should have checked but I didn't. When I opened it up at home the salad had chicken and no blue cheese.
Vegetarian options: They don't care if you don't eat meat, you need to double check.
Atmosphere: 1
Food: 1
Service: 1
sammi v
Service is good, and the food is also.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Nuggs Party Pack, Double Stack
Mark Reid
Love this store .it was my first there and i felt welcome. Very clean store
Tyler Reyes
I have a capital one card. Whenever i purchase something on the card i get an immediate alert to my phone how much the purchase was and where the purchase was from. When i pulled up to the drivethru the associate gave me the price of $21.59. The employee then put my card in the scan machine two or more times. I got an instant alert from capital one that my card was charged from Wendyâs $8.63 and then right after that another charge from Wendy for 21.59. I asked the employee how many times are you charging me and he ignored me. I donât know if it was on purpose or if he was busy. He gave me the bag of food and i showed him my phone that i was charged twice and he stated that the card declined first and then it went through. My capital one card has one $10,000 of credit on it so i know it wasnât declined. I showed him the alerts i got and he stated that it was never charged. I donât know why he was arguing with me about a charge that i legit showed him on my phone . Even if the charge was reversed i would have got an alert saying a transaction was reversed. I donât know what kind of scam is happening at this Wendyâs but i will NOT be retuning to it and i will be posting in my social media about this Wendyâs. I wonder how many countless people are being scammed out of their money that donât have alerts on their phone. At the end of the back and fourth with the employee he gave me a refund but stated âthereâs no transaction of $8.63 so i donât know where that came fromâ. To top it all off we ordered a 10 piece nugget and there was only 7 nuggets in the container! I will NOT be returning to this establishment.
NYS MOBILE NOTARY - Will Travel to You NYS Areas (Les Dunn)
They didn't want to give me my change after I paid in cash. Made me sit outside in the car while they counted the register. They employee took my money closed the windows, no receipt and no change. Had to go inside and ask for a refund cause they had no intention on giving me my money.
Atmosphere: 1
Food: 2
Service: 1
Richard F
There's an employee called Eric who's always pleasant. Make him a supervisor if he's not already. I usually order my food for mobile pickup, and it's always a breeze when Eric is there. He's absolutely pleasant and always checks to make sure my orders are accurate.
I understand fast food restaurant can be very stressful, but some of the workers at this location barely smile and behave like they're being bothered. I never get that feeling from Eric. Continue being genuine and kind to your customers, Eric. Thank you!
Ramon Salas
The guy taking orders in the drive thru lacks in listening and communication as he felt the need to suck on his teeth. Then I order a cheese burger kids meal and instead I got spicy nuggets. Like what the heck !
Food size is a bit smaller, but still fresh and tasty.
Kid-friendliness: Yes, kids meal available.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Charles Zellinger
Tried the krabby patty meal and I have mixed opinions. While itâs a good burger, it is not what I imagine an actual krabby patty would taste like; very salty . The drink that came with it was also pretty bad. Service was ok but extremely depressing atmosphere.
Atmosphere: 3
Food: 4
Service: 4
Stephan DeGroat
Very nice window employees
Atmosphere: 3
Food: 5
Service: 5
Theresa Buckley
Perfect Wendyâs. Amazing service and super friendly people.
Atmosphere: 5
Food: 5
Service: 5
Toyotek121
They made me wait 10 minutes even through there was no one in the lobby and 1 person at the drive up, They where all laughing and having a good time it took a good 4 minutes before anyone even acknowledged me then they told me to wait as they're yelling for somebody to come to the counter don't know where they were cuz he never showed up the guy at the window with the headset have to take my order have to stand in there for 10 minutes he started my order then went back to the window and somebody else came and finish my order as I checked it it was completely wrong what I paid for was right what they put in the bag was wrong. As far as Wendy's Burger King McDonald's Taco Bell Wendy's is about twice as expensive. First problem with the order being wrong nobody speaks English or understands English apparently. Dave would be very disappointed on how does places run. Then when the lobby was empty a little girl comes out from behind the counter I guess somebody doesn't have child care and I do believe that is a safety hazard and illegal. Nobody knows what's going on here because nobody can understand English. I get home I open my bag instead of giving me a Dave's single I asked for bacon they charged me for bacon and they charged me for a Dave's double also got saucy nuggets I asked for six I got charged for six but I only got four this is why my bill came out to $40. Funny thing I did not get a receipt so all this happened because they do not understand English
Terrible service, very bad experience. The person who helped me at the drive-thru was very rude, she kept pressuring me and had a very bad attitude. When I got to the window, I asked her how much the combo I bought was since the bill was too much for me. She didn't even answer me, she just made a disgusted face, closed the window, and then threw me the receipt. Wow, there has never been such bad, unpleasant service. I do not recommend this place to anyone. Olden number 3426. 3/14/2025 7:59 pm. THE NAME OF THE CASHIER IS JULIANA đđ You need to be more humane and treat people with respect.
Always good quicker than McDonald's and better
Atmosphere: 3
Food: 4
Service: 4
It's a pretty average wendys. Went to order a coffee with no sugar and got a coffee with sugar after a 4 or 5 min wait. Pretty standard for wendys if I'm being honest....
Atmosphere: 2
Food: 2
Service: 3
I ordered a Caesar salad with no chicken but extra blue cheese ( I don't eat chicken). The person working the drive through confirmed, no chicken extra blue cheese. I should have checked but I didn't. When I opened it up at home the salad had chicken and no blue cheese.
Vegetarian options: They don't care if you don't eat meat, you need to double check.
Atmosphere: 1
Food: 1
Service: 1
Service is good, and the food is also.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Nuggs Party Pack, Double Stack
Love this store .it was my first there and i felt welcome. Very clean store
I have a capital one card. Whenever i purchase something on the card i get an immediate alert to my phone how much the purchase was and where the purchase was from. When i pulled up to the drivethru the associate gave me the price of $21.59. The employee then put my card in the scan machine two or more times. I got an instant alert from capital one that my card was charged from Wendyâs $8.63 and then right after that another charge from Wendy for 21.59. I asked the employee how many times are you charging me and he ignored me. I donât know if it was on purpose or if he was busy. He gave me the bag of food and i showed him my phone that i was charged twice and he stated that the card declined first and then it went through. My capital one card has one $10,000 of credit on it so i know it wasnât declined. I showed him the alerts i got and he stated that it was never charged. I donât know why he was arguing with me about a charge that i legit showed him on my phone . Even if the charge was reversed i would have got an alert saying a transaction was reversed. I donât know what kind of scam is happening at this Wendyâs but i will NOT be retuning to it and i will be posting in my social media about this Wendyâs. I wonder how many countless people are being scammed out of their money that donât have alerts on their phone. At the end of the back and fourth with the employee he gave me a refund but stated âthereâs no transaction of $8.63 so i donât know where that came fromâ. To top it all off we ordered a 10 piece nugget and there was only 7 nuggets in the container! I will NOT be returning to this establishment.
They didn't want to give me my change after I paid in cash. Made me sit outside in the car while they counted the register. They employee took my money closed the windows, no receipt and no change. Had to go inside and ask for a refund cause they had no intention on giving me my money.
Atmosphere: 1
Food: 2
Service: 1
There's an employee called Eric who's always pleasant. Make him a supervisor if he's not already. I usually order my food for mobile pickup, and it's always a breeze when Eric is there. He's absolutely pleasant and always checks to make sure my orders are accurate.
I understand fast food restaurant can be very stressful, but some of the workers at this location barely smile and behave like they're being bothered. I never get that feeling from Eric. Continue being genuine and kind to your customers, Eric. Thank you!
The guy taking orders in the drive thru lacks in listening and communication as he felt the need to suck on his teeth. Then I order a cheese burger kids meal and instead I got spicy nuggets. Like what the heck !
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Food size is a bit smaller, but still fresh and tasty.
Kid-friendliness: Yes, kids meal available.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Tried the krabby patty meal and I have mixed opinions. While itâs a good burger, it is not what I imagine an actual krabby patty would taste like; very salty . The drink that came with it was also pretty bad. Service was ok but extremely depressing atmosphere.
Atmosphere: 3
Food: 4
Service: 4
Very nice window employees
Atmosphere: 3
Food: 5
Service: 5
Perfect Wendyâs. Amazing service and super friendly people.
Atmosphere: 5
Food: 5
Service: 5
They made me wait 10 minutes even through there was no one in the lobby and 1 person at the drive up, They where all laughing and having a good time it took a good 4 minutes before anyone even acknowledged me then they told me to wait as they're yelling for somebody to come to the counter don't know where they were cuz he never showed up the guy at the window with the headset have to take my order have to stand in there for 10 minutes he started my order then went back to the window and somebody else came and finish my order as I checked it it was completely wrong what I paid for was right what they put in the bag was wrong. As far as Wendy's Burger King McDonald's Taco Bell Wendy's is about twice as expensive. First problem with the order being wrong nobody speaks English or understands English apparently. Dave would be very disappointed on how does places run. Then when the lobby was empty a little girl comes out from behind the counter I guess somebody doesn't have child care and I do believe that is a safety hazard and illegal. Nobody knows what's going on here because nobody can understand English. I get home I open my bag instead of giving me a Dave's single I asked for bacon they charged me for bacon and they charged me for a Dave's double also got saucy nuggets I asked for six I got charged for six but I only got four this is why my bill came out to $40. Funny thing I did not get a receipt so all this happened because they do not understand English
Atmosphere: 1
Food: 5
Service: 1
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