Always a great choice. I've never had a bad meal. Great people.
Atmosphere: 5
Food: 5
Service: 5
Charles Michel
We had Thanksgiving dinner tonight at the Brookside Restaurant and it’s Awesome,everything was delicious, hats off to everyone at Brookside to make this happen
Atmosphere: 5
Food: 5
Service: 4
mama baehr
Normally we would give a great review, however our last visit where we took guests for lunch, a party of 8 to start with they only had 2 servers on which made it difficult on them, as they had a party of 16 arriving Shortly after we arrived for our reservation. The waitress told us she wanted us to quickly place our orders before the large party arrived, understandable on her part but rushed for us... Our food came, but one of our guests who I might add is an experienced, talented, long time professional in food service himself, stated that the salad he ordered "tasted and smelled off". The waitress took it back, as she should. The owner came out and stated that the guest must just " must not have liked it!" Not the case, he typically orders Greek salad many times at other restaurants and thoroughly enjoying them, no complaints. Even his wife said it "smelled off". The owner stated, "we cannot loose money, just because someone doesn't like something." Did we want to take it home, ( the one who had the complaint had to leave before the rest us 7) Why would we the hosts, paying the $215.00 + want to take something home and risk illness from something that tasted off??? One ( first time guest) commented "What happened to the customer always being right?" My Cobb salad was good accept the tomatoes were like they had sat in a bowl in a fridge and had gotten soft and watery, definitely not fresh cut. I let that slide, now I wish I hadn't.They charged us anyway for his salad he couldn't eat. Not good customer relations. By the way the guest who complained about the salad is a food service business owner himself, so understands and compensates if one of his customers has a complaint. We have frequented Brookside many times with numerous guests, in our party, but this has changed our opinion of suggesting Brookside for the future gatherings. Now they have lost more business than the cost of the salad ... unfortunately. Customer Satisfaction is of unmost importantace in a successful business.
Atmosphere: 4
Food: 2
Service: 1
Rip Van Winkle
Great food! Great service! Burger was actually cooked right the first time and had flavor!
Atmosphere: 5
Food: 5
Service: 5
Steve Dunning
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, Poutine, Stinger Flatbread Pizza, Nachos, Buffalo Chicken Flatbread, Stuffed Lobster Stuffed Haddock and Shrimp Combo, Sliders, Chicken Wings, Fish and Chips, Clam Chowder, Chicken Caesar Salad, Sweet Potato Fries, German Potato Salad, Burrito Supreme, Strawberry and Mango Salad, Beef on Weck, Fried Dill Pickle, Pulled Pork, Parmigiano Fish Dinner, Ruben
Brother Howard
Cozy, large patio, ample parking, good food and service. Cheap drinks $5-6 each beer and wine.
Atmosphere: 4
Food: 4
Service: 4
Gregory Arnone
Always have a great experience. Staff is friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries
JIM MAC
Nice local place, great service and very good food
Atmosphere: 5
Food: 5
Service: 5
Tracey Merrett
Love this spot. Good specials and great service
Atmosphere: 5
Food: 5
Service: 5
wendy martin
The restaurant accommodated our large group on short notice. Everyone said their food was fantastic. My sandwich was excellent. Service was good.
Always a great choice. I've never had a bad meal. Great people.
Atmosphere: 5
Food: 5
Service: 5
We had Thanksgiving dinner tonight at the Brookside Restaurant and it’s Awesome,everything was delicious, hats off to everyone at Brookside to make this happen
Atmosphere: 5
Food: 5
Service: 4
Normally we would give a great review, however our last visit where we took guests for lunch, a party of 8 to start with they only had 2 servers on which made it difficult on them, as they had a party of 16 arriving Shortly after we arrived for our reservation. The waitress told us she wanted us to quickly place our orders before the large party arrived, understandable on her part but rushed for us...
Our food came, but one of our guests who I might add is an experienced, talented, long time professional in food service himself, stated that the salad he ordered "tasted and smelled off". The waitress took it back, as she should. The owner came out and stated that the guest must just " must not have liked it!" Not the case, he typically orders Greek salad many times at other restaurants and thoroughly enjoying them, no complaints. Even his wife said it "smelled off". The owner stated, "we cannot loose money, just because someone doesn't like something." Did we want to take it home, ( the one who had the complaint had to leave before the rest us 7)
Why would we the hosts, paying the $215.00 + want to take something home and risk illness from something that tasted off??? One ( first time guest) commented "What happened to the customer always being right?"
My Cobb salad was good accept the tomatoes were like they had sat in a bowl in a fridge and had gotten soft and watery, definitely not fresh cut. I let that slide, now I wish I hadn't.They charged us anyway for his salad he couldn't eat. Not good customer relations.
By the way the guest who complained about the salad is a food service business owner himself, so understands and compensates if one of his customers has a complaint.
We have frequented Brookside many times with numerous guests, in our party, but this has changed our opinion of suggesting Brookside for the future gatherings.
Now they have lost more business than the cost of the salad ... unfortunately. Customer Satisfaction is of unmost importantace in a successful business.
Atmosphere: 4
Food: 2
Service: 1
Great food! Great service! Burger was actually cooked right the first time and had flavor!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, Poutine, Stinger Flatbread Pizza, Nachos, Buffalo Chicken Flatbread, Stuffed Lobster Stuffed Haddock and Shrimp Combo, Sliders, Chicken Wings, Fish and Chips, Clam Chowder, Chicken Caesar Salad, Sweet Potato Fries, German Potato Salad, Burrito Supreme, Strawberry and Mango Salad, Beef on Weck, Fried Dill Pickle, Pulled Pork, Parmigiano Fish Dinner, Ruben
Cozy, large patio, ample parking, good food and service. Cheap drinks $5-6 each beer and wine.
Atmosphere: 4
Food: 4
Service: 4
Always have a great experience. Staff is friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries
Nice local place, great service and very good food
Atmosphere: 5
Food: 5
Service: 5
Love this spot. Good specials and great service
Atmosphere: 5
Food: 5
Service: 5
The restaurant accommodated our large group on short notice. Everyone said their food was fantastic. My sandwich was excellent. Service was good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Love from Wilson
Wheelchair accessibility: They are completely wheelchair accessible from the entrance to the large bathroom.
Atmosphere: 4
Food: 3
Service: 4
First and last time coming here. After waiting 40 minutes for french fries and beef on weck decided to leave.
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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