Tim Hortons
2897 Lockport Olcott Rd, Newfane
(716) 778-5083
Recent Reviews
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Awful experience, who's running this establishment??
Atmosphere: 1
Service: 1
I was glad to be able to visit another Tim Hortons. They don't have them here in Florida and that makes me sad. Literally the best coffee on Earth.
Atmosphere: 5
Food: 5
Service: 5
Haven't had a problem with the coffee yet one day I did see fruit flies in the display case but that was just once staff seemed certainly and like I said coffees been spot on so far every time I've ever gone which is up to about 15 to 20 times now
Has always been my favorite Tims. For the past several weeks, drive-thru is not being answered. Multiple times, at random times of the day, 5-10 minutes of standing and nobody takes order. Ive driven off several times. Maybe need to repair the alert system...
We went through the drive-thru, got to the window to pay, our order was $6.98. I gave the girl $7. She never gave me back the change. I asked if I gave her enough money, she said yeah there's two pennies and held them up. She then put them back on top of her register. I said I take it you're keeping my change, she said well, yeah! I told her thank you so much for asking me first. Since when do people keep other people's change? I realize it was just two pennies but it's the principal. Totally uncalled for.
Atmosphere: 1
Food: 5
Service: 1
I'm done with this location. The sandwiches are mediocre and I'm so tired of buying a cup of coffee so I can take it directly home and dump it down the drain. How hard is it to put what I ask for into the cup??
Atmosphere: 4
Food: 2
Service: 4
Great customer service at the counter.
Atmosphere: 4
Food: 4
Service: 5
They have better coffee, food and service at Eastside Market in Olcott!
Atmosphere: 1
Food: 1
Service: 1
Didn't five me my shot of expresso. Drive
Food: 1
Service: 2
Always enjoy their coffee. Wish they were in Tennessee!
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The morning staff is amazing. I get consistency with my coffee orders. Unfortunately after 11:30-12:00the staff changes to younger kids. The coffee drinks always tastes like milkshakes. They’re so sweet with absolutely no coffee flavor in the drinks. I can’t even finish the drink they’re so sweet. The kids obviously don’t follow the recipes and either management doesn’t know or doesn’t care.
Unfortunately I probably go there every day. But it's so good. I swear they put drugs in the drinks to keep you addicte?
Atmosphere: 5
Food: 5
Service: 5
Giving this location a poor rating I have gone there 3 times in the last few weeks at 5 am never have muffins or donuts at this time do you people not plan for morning rush you can’t start work five minutes to opening it’s a coffee and donut shop and you have nothing ready time to reevaluate your help.
Atmosphere: 3
Food: 1
Service: 1
Great drive-thru when you are in a rush.
Atmosphere: 5
Food: 5
Service: 5
We stop at every Tim hortons everywhere possible 24/7 and this place always has the freshest donuts and the vanilla dips are always super cute!!! So pretty
Atmosphere: 5
Food: 5
Service: 5
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