Nautica took care of me up front. I asked her to please put half of my order in cash and the rest on card. She took the 5 dollars I gave her in cash as a tip instead of using it towards my purchase although I clearly stated it was not a tip and then charged me fully on my card and didn't even scan my app when asked so I didn't get my deal on my donuts either. I don't understand what was not made clear.
Tracey Rounds
Ice cold hash browns when I asked well done
Craig Clemons
930am on Saturday and they are out of some breakfast items. Didn’t have tea brewed, then they give a drive thru order a tea before us even though we ordered way before.
Amy Kline
I ordered a ham and Swiss meal. Got it home, took a bite and realized there was no ham on the sandwich-just lettuce, cheese, and tomato. Ridiculous!
Lori Wheeler
They always get it right at this location!!
Marie Liberatore
Awful experience, who's running this establishment??
Atmosphere: 1
Service: 1
Jason Safoutin
I was glad to be able to visit another Tim Hortons. They don't have them here in Florida and that makes me sad. Literally the best coffee on Earth.
Atmosphere: 5
Food: 5
Service: 5
Zodiac Saint
Haven't had a problem with the coffee yet one day I did see fruit flies in the display case but that was just once staff seemed certainly and like I said coffees been spot on so far every time I've ever gone which is up to about 15 to 20 times now
Ivan Panasyuk
Has always been my favorite Tims. For the past several weeks, drive-thru is not being answered. Multiple times, at random times of the day, 5-10 minutes of standing and nobody takes order. Ive driven off several times. Maybe need to repair the alert system...
Beach View
We went through the drive-thru, got to the window to pay, our order was $6.98. I gave the girl $7. She never gave me back the change. I asked if I gave her enough money, she said yeah there's two pennies and held them up. She then put them back on top of her register. I said I take it you're keeping my change, she said well, yeah! I told her thank you so much for asking me first. Since when do people keep other people's change? I realize it was just two pennies but it's the principal. Totally uncalled for.
I'm done with this location. The sandwiches are mediocre and I'm so tired of buying a cup of coffee so I can take it directly home and dump it down the drain. How hard is it to put what I ask for into the cup??
Atmosphere: 4
Food: 2
Service: 4
Thomas Bergum
Great customer service at the counter.
Atmosphere: 4
Food: 4
Service: 5
David Caraco
They have better coffee, food and service at Eastside Market in Olcott!
Atmosphere: 1
Food: 1
Service: 1
Yvonne Mauk
Didn't five me my shot of expresso. Drive
Food: 1
Service: 2
David Seward
Always enjoy their coffee. Wish they were in Tennessee!
Nautica took care of me up front. I asked her to please put half of my order in cash and the rest on card. She took the 5 dollars I gave her in cash as a tip instead of using it towards my purchase although I clearly stated it was not a tip and then charged me fully on my card and didn't even scan my app when asked so I didn't get my deal on my donuts either. I don't understand what was not made clear.
Ice cold hash browns when I asked well done
930am on Saturday and they are out of some breakfast items. Didn’t have tea brewed, then they give a drive thru order a tea before us even though we ordered way before.
I ordered a ham and Swiss meal. Got it home, took a bite and realized there was no ham on the sandwich-just lettuce, cheese, and tomato. Ridiculous!
They always get it right at this location!!
Awful experience, who's running this establishment??
Atmosphere: 1
Service: 1
I was glad to be able to visit another Tim Hortons. They don't have them here in Florida and that makes me sad. Literally the best coffee on Earth.
Atmosphere: 5
Food: 5
Service: 5
Haven't had a problem with the coffee yet one day I did see fruit flies in the display case but that was just once staff seemed certainly and like I said coffees been spot on so far every time I've ever gone which is up to about 15 to 20 times now
Has always been my favorite Tims. For the past several weeks, drive-thru is not being answered. Multiple times, at random times of the day, 5-10 minutes of standing and nobody takes order. Ive driven off several times. Maybe need to repair the alert system...
We went through the drive-thru, got to the window to pay, our order was $6.98. I gave the girl $7. She never gave me back the change. I asked if I gave her enough money, she said yeah there's two pennies and held them up. She then put them back on top of her register. I said I take it you're keeping my change, she said well, yeah! I told her thank you so much for asking me first. Since when do people keep other people's change? I realize it was just two pennies but it's the principal. Totally uncalled for.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I'm done with this location. The sandwiches are mediocre and I'm so tired of buying a cup of coffee so I can take it directly home and dump it down the drain. How hard is it to put what I ask for into the cup??
Atmosphere: 4
Food: 2
Service: 4
Great customer service at the counter.
Atmosphere: 4
Food: 4
Service: 5
They have better coffee, food and service at Eastside Market in Olcott!
Atmosphere: 1
Food: 1
Service: 1
Didn't five me my shot of expresso. Drive
Food: 1
Service: 2
Always enjoy their coffee. Wish they were in Tennessee!
Atmosphere: 3
Food: 4
Service: 4
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