Silks Saratoga Bistro
549 Airport Terminal Rd, Newtonville
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I was searching for a healthy low carb breakfast option in Albany International Airport this morning and almost everything available were highly processed options or high in carbs. I even went to the airport store with souvenirs and magazines thinking I might just get something light like a cheese, crackers, and fruit box but it was ridiculously expense at $12 for a few slices of cheese and couple of crackers and a handful of blueberries and dried apricots. I finally though to go to Silks Saratoga Bistro, a sit down restaurant, and boy, they sure brighten my morning. First of all the waitress was so friendly, polite, and helpful, it was a delight to be there. I ended up ordering the BLT omelete and it was so delicious!! Since I didn't want any toast they offered grilled tomatoes instead. It turned out to be one of the most satisfying omletes I've had in a while. The plate was so nicely put together and the service was excellent. It maybe my goto option for airport meals in the future. I might have paid more overall for my breakfast, but all the ingredients were fresh and the experience was 100%. It was well worth it.
Atmosphere: 5
Food: 5
Service: 5
We stopped here for a light breakfast before catching our flight home, and it was a great choice. Our server was incredibly kind and attentive, making sure we had everything we needed. My husband and I shared an omelette and tater tots, which were perfect for a quick meal. The restaurant was clean and well-kept, and overall, it was a pleasant experience for breakfast.
Atmosphere: 5
Food: 3
Service: 5
The food is marginal, but that is because their corporate dictates the menu. The preparation locally is great and fast. The wait staff is top notch. Been going there for years.
Atmosphere: 4
Food: 3
Service: 5
Big yikes. Comfy cute atmosphere with a nice bar and pleasant staff but the food is terrible. I ordered the grilled chicken tacos listed under “showstoppers” on the menu and they sure stopped me from showing up again . You get maybe 5 pieces of frozen Tyson chicken on a dry tortilla with a dash of anything else - photo for reference. All for $18.99!
Decent wine selection though and very comfortable bar seats ??
Atmosphere: 4
Food: 1
Service: 3
I hope this finds management well, but,
Food is quite possibly the worst airport food I've ever had. I ordered the "Showstopper" parmesan chicken tenders. The French fries were hollow and dry. The chicken was all breading and completely dry on the inside, obviously low quality chicken for a $18.99/plate.
Service was good, friendly and polite.
Atmosphere was fine, nice view of outside, 20 person bar, plenty of tables.
If the quality of food improved I would have no problem eating here again. But after this meal I would not recommend this place.
Consumers shouldn't have to put up with this quality of food at an overtly inflated price point.
Atmosphere: 4
Food: 1
Service: 3
Poor quality ingredients.
Atmosphere: 2
Food: 1
Service: 2
Salmon and brussel sprouts were way too oily, charred/hardened, and too salty. My mouth feels like I ate 2 whole bags of salt and vinegar chips. See photo of the very appetizing sprouts.
Atmosphere: 3
Food: 1
Service: 3
Good food and friendly attentive service
Atmosphere: 4
Food: 5
Service: 5
Service was great. Food was some of the worst I've ever had.
Atmosphere: 4
Food: 1
Service: 5
Ordered an old fashion and was served. Received bill and he charged for double shots. Menu doesn’t state all drinks ate double shots. 25 dollars a drink. Server 347951 Somboon is the man who is doing this in the airport. Nice racket
Restaurantji Recommends
Severely understaffed. I was asked for my drink order, and the waitress left asking me to bear with her as she was the onlyone there.. She brought back the drink, seemed very concerned with everyone's drinks. Another lady came on the floor. My waitress never came back. Twenty minutes later I had to practically beg to put in a food order. I was told by the 2nd woman only the first woman could put in my order. Had to wait for her to happen by and then beg her to put in a food order. Two parties who came in after me were served the food before me. Twenty minutes later, and I have finally been served lukewarm chewy toast, lukewarm omelet with unmelted.cheese,l, chewy bacon and not even warm tots. I have less than 20 minutes to eat. When I came in, I would have had over an hour.
Atmosphere: 2
Food: 1
Service: 2
Wine is a MUST before flying! ;)
Food was terrible and felt like a brick in my stomach after.
Atmosphere: 2
Food: 1
Service: 2
The waitress commented that she didn’t like the saying on my shirt (after she misinterpreted it) and walked through the restaurant expressing her opinion to other customers. She forgot my second order because it took forever to be brought out and it was soggy when i did get it. I said my flight was boarding and I need to pay. She went to get a box for the food she just brought and stopped and had a conversation with another employee both on the floor and then another in the kitchen. When she brought the box I said again, I need to pay because she still didn’t return with the check. I barely made the flight. The bruschetta was already soggy and it was apparent that it was sitting for several minutes by how much had soaked into the bread. Never got to eat that but the steak tacos were amazing.
Atmosphere: 2
Food: 3
Service: 1
Horrible experience dinning here. The bartender was rude and the food was not good. I ended up boarding my flight starving because my meal was basically inedible. Waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
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