Guac Time Mexican Grill

Employees disrespect drivers making their company money

Food is good but the rice is always hard.

Atmosphere: 4

Food: 2

Service: 5

Workers are always so nice and polite. Food is always so delicious. I take the drive to come out here.

Atmosphere: 5

Food: 5

Service: 5

More like CHEESE TIME. Multiple orders from them they put cheese in my order when I specified dairy allergy/vegan and they didn’t give me any guacamole

Atmosphere: 2

Food: 2

Service: 1

Food is good if they get the order right. There's a lack of attention or disregard for allergens. This is the third time I received cheese in items that I ordered specifically without cheese, and with specific order notes disclosing allergies. Any one with dietary restrictions/dairy allergy/lactose intolerance should be prepared if ordering takeout to have to possibly have the order incorrect.

Food: 1

Service: 1

I’m not sure why this happens but there have been multiple times where I order on Uber Eats and get the burrito bowl and they just don’t put guacamole in it, nothing else is ever missing so I feel like they’re doing it on purpose to save money or something, I order from the Hempstead location when I’m at work and this never happens.. it sucks because otherwise the food is so good but when I order something I expect everything I ordered to be there when I get my food.. unfortunate

Atmosphere: 3

Food: 3

Service: 3

Komal good work 🙏🙏

Atmosphere: 5

Food: 5

Service: 5

There are some days where the serving size it good and other days is totally opposite so it’s based on who you get

Atmosphere: 4

Food: 4

Service: 3

Recently some new people working here. No service at all. I had to delete my previous 5 star review and reduced to 1 star because of these people. I’m standing there to order my food. The guy standing there not even asking me or telling me someone will be helping me. Completely ignoring me. When ordering not even listening to me properly on November 20th at 10:05 pm.

Atmosphere: 4

Food: 4

Service: 1

Love halal mexican

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

This is the worst service in the entire United States. They tell you the wait time is 10 minutes, but I ended up waiting 43 minutes for my order. I don’t recommend coming
here at all.

Atmosphere: 1

Service: 1

Always on point with the service! Armani made the best crunch wraps!

Atmosphere: 5

Food: 5

Service: 5

Food is always good and the people are friendly the restaurant does feel a little cold but overall I would recommend that spot for some good burritos.

Atmosphere: 5

Food: 5

Service: 5

I just ordered through Ubereats. I ordered Cauliflower tacos and there was no topping on it such as cheese, pico de gallo, mango salsa, guacamole and fresh cilantro as mentioned on the ubereats app. There is nothing on it, so bland and flavourless. Such a waste of money and I was so hungry after a busy day at work and looking forward to a good meal.

Food: 1

This guac time is right near my job, the staff are always friendly and service is fast. I picked up my order tonight and showed up a little too early by mistake. One of the staff asked for my order and immediately made it.

When I got back to work I noticed they accidentally forgot to add the meat, I went back and explained what happened and showed them that the meat was missing. They were incredibly understanding, even going as far as to remake the entire bowl!

10/10 would recommend and will continue going here in the future. The portions are great for the price, too.

Atmosphere: 5

Food: 5

Service: 5