As I was standing online in the Deer Park Panera Bread, a short Hispanic man was seen sprinkling coffee grounds in the coffee filter. As he was sprinkling the coffee grounds he began EATING the coffee GROUNDS out of the filter with his bare hands. THIS OCCURRED SEVERAL TIMES! I went to the Hispanic young lady at the registered to describe his behavior. She proceeded to go to speak with him with her back turned to me. I then proceeded to inform the manager! She replied in a nonchalant manner, “thanks for letting me know.”BEWARE THIS IS UNSAFE AND UNSANITARY!!! I wondered if the rest of the coffee was CONTAMINATED WITH HIS SALIVA!!!
Atmosphere: 1
Food: 1
Service: 1
Heera Rajkumar
It was really quite simple and seamless...superceded my expectations..
Atmosphere: 5
Food: 5
Service: 5
Rebecca Schneider
EDIT: I went back the next day as I was in the area and after telling the manager what happened, he was quick to offer a solution to my problem and made me a new steak sandwich which was very good. Shout out to him; it’s unfortunate that I didn’t get this service originally.Gave this Panera multiple tries but am let down every time. Even in an empty restaurant, they can’t seem to ever get my order right or make it well. Always sloppy and stingy with ingredients if they remember to put it on. Bread was inedible and cheese was crusted onto the paper instead of the sandwich. Definitely not coming back here, especially with how expensive the food is compared to the quality.
Food: 1
Service: 5
Brian Thomas
The service I receive all the time from Rosa at the Deer Park Panera is always professional and polite. She always makes sure I'm very satisfied and my order is correct.I wish Panera would use Rosa as their roll model when serving their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Soups, The Sisar Salad
lucy edwin
No complaints. Cashier was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups, The Sisar Salad
Omar Bari
i miss the deerpark ave location but this one isnt
Atmosphere: 3
Food: 5
Service: 1
J Prochaska
Good staff and awesome
Atmosphere: 5
Food: 5
Service: 5
Danielle Braverman
It appears like they are cutting corners. I tried explaining to the manager why a tablespoon of tuna is not sufficient for a sandwich. Instead of fixing the issue, she just gave me my money back. Would never go here again. There is another Panera down the road in West Babylon that isn’t cutting corners. Much better service, much better management there. Lesson learned
Atmosphere: 1
Food: 1
Service: 1
luis castillo
New location. Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chips, Panera Caesar Salad, Steak Sandwich, Mac & Cheese, Soup and Sandwich, Panera Chipotle Chicken Scrambled Egg on Ciabatta, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2, Soups
Food is great but the cashier seemed like they didn't even want to be there, and just walked off before I finished
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Bistro French Onion Soup, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2
K B
Ever since they moved locations it’s been nothing but issues. This is the second time I’ve order online and they forgot one of the sandwiches. Clearly the staff doesn’t know how to do their job!
Food: 2
Service: 1
Lynn S.
Super clean and finally a parking lot you can navigate thru. Very nice staff as always. Placed an order for pick up. The bakery looked and smelled great and is an upgrade from the WB location. We did not get the baguettes that were supposed to come with our order and the small Mac and cheese is good but is way overpriced for the amount you receive. Almost $9.00 for a small cup. They either need to lower the price point to around $5/6 or increase the amount you receive, otherwise I would forgo that item. Soups and bread bowls were solid as always. We will be back for another go.
Vivene M.
So happy for a drive through!!!!!!! Really nice and clean. Workers were nice. Was worried about the drive through but I honestly waited about 3 mins so not bad. I got the grilled cheese and chicken noodle. Everything was fresh and hot. Definitely will come back
Sherine Ayman
The only comment is that the portions are small for the prices. But I loved the quality of the food and the atmosphere.Also the bathroom door is so heavy and hard to open which makes it not accessible.
Always great! Love this location.
Atmosphere: 5
Food: 5
Service: 5
As I was standing online in the Deer Park Panera Bread, a short Hispanic man was seen sprinkling coffee grounds in the coffee filter. As he was sprinkling the coffee grounds he began EATING the coffee GROUNDS out of the filter with his bare hands. THIS OCCURRED SEVERAL TIMES! I went to the Hispanic young lady at the registered to describe his behavior. She proceeded to go to speak with him with her back turned to me. I then proceeded to inform the manager! She replied in a nonchalant manner, “thanks for letting me know.”BEWARE THIS IS UNSAFE AND UNSANITARY!!! I wondered if the rest of the coffee was CONTAMINATED WITH HIS SALIVA!!!
Atmosphere: 1
Food: 1
Service: 1
It was really quite simple and seamless...superceded my expectations..
Atmosphere: 5
Food: 5
Service: 5
EDIT: I went back the next day as I was in the area and after telling the manager what happened, he was quick to offer a solution to my problem and made me a new steak sandwich which was very good. Shout out to him; it’s unfortunate that I didn’t get this service originally.Gave this Panera multiple tries but am let down every time. Even in an empty restaurant, they can’t seem to ever get my order right or make it well. Always sloppy and stingy with ingredients if they remember to put it on. Bread was inedible and cheese was crusted onto the paper instead of the sandwich. Definitely not coming back here, especially with how expensive the food is compared to the quality.
Food: 1
Service: 5
The service I receive all the time from Rosa at the Deer Park Panera is always professional and polite. She always makes sure I'm very satisfied and my order is correct.I wish Panera would use Rosa as their roll model when serving their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Soups, The Sisar Salad
No complaints. Cashier was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soups, The Sisar Salad
i miss the deerpark ave location but this one isnt
Atmosphere: 3
Food: 5
Service: 1
Good staff and awesome
Atmosphere: 5
Food: 5
Service: 5
It appears like they are cutting corners. I tried explaining to the manager why a tablespoon of tuna is not sufficient for a sandwich. Instead of fixing the issue, she just gave me my money back. Would never go here again. There is another Panera down the road in West Babylon that isn’t cutting corners. Much better service, much better management there. Lesson learned
Atmosphere: 1
Food: 1
Service: 1
New location. Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chips, Panera Caesar Salad, Steak Sandwich, Mac & Cheese, Soup and Sandwich, Panera Chipotle Chicken Scrambled Egg on Ciabatta, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2, Soups
Restaurantji Recommends
Food is great but the cashier seemed like they didn't even want to be there, and just walked off before I finished
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Bistro French Onion Soup, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2
Ever since they moved locations it’s been nothing but issues. This is the second time I’ve order online and they forgot one of the sandwiches. Clearly the staff doesn’t know how to do their job!
Food: 2
Service: 1
Super clean and finally a parking lot you can navigate thru. Very nice staff as always. Placed an order for pick up. The bakery looked and smelled great and is an upgrade from the WB location. We did not get the baguettes that were supposed to come with our order and the small Mac and cheese is good but is way overpriced for the amount you receive. Almost $9.00 for a small cup. They either need to lower the price point to around $5/6 or increase the amount you receive, otherwise I would forgo that item. Soups and bread bowls were solid as always. We will be back for another go.
So happy for a drive through!!!!!!! Really nice and clean. Workers were nice. Was worried about the drive through but I honestly waited about 3 mins so not bad. I got the grilled cheese and chicken noodle. Everything was fresh and hot. Definitely will come back
The only comment is that the portions are small for the prices. But I loved the quality of the food and the atmosphere.Also the bathroom door is so heavy and hard to open which makes it not accessible.
Atmosphere: 5
Food: 5
Service: 4