We are an regular customers that stops sometimes. Stopped on a Sunday 1/18/26 around 4:30pm. We were not welcomed either acknowledge and stood at counter and ordered at kiosk after 10 minutes. The Food was excellent but one of the drinks was made wrong.
Atmosphere: 5
Food: 4
Service: 2
D
Ciabatta bread sandwiches weren’t awful, but certainly not impressive.
Cookies were mid at best.
I like the theme they’re going for, but if you’ve had quality versions of this type of food, you probably won’t be super impressed.
Atmosphere: 2
Food: 3
Service: 3
Xx_blueberry_xX _
me and my boyfriend went here recently, we’ve dined in before but this time we decided to take out. When we did our food was incredibly smaller than it was when we had dined in yet the exact same prices, the sandwich he ordered might as well have been a finger sandwich compared to how big it was when we dined in. If that’s normal then they need to lower that price because that is NOT what I should’ve paid that price for.
And then for how service was, the cashier was incredibly rude and rushed us both with our order, I understand we should know what we want when we get there but my partner had changed his mind and was thinking of ordering something different. You shouldn’t rush a customer that’s PAYING you. You’re getting paid to stand there and cash people out as well as other things. If you’re gonna do a job, do it right.
Despite her disgusting attitude, I still tipped and as her response she said something under her breath I could swear was an insult about me.
Now that I think about it, they’re always rude, they were rude when I dined in and ordered.
Its a homey place and I would recommend but the service is disgraceful and needs to be worked on.
Atmosphere: 5
Food: 2
Service: 1
Timothy McMullen
Grabbed some coffee, espresso - very good
Service: 5
Corey Session
Make my stomach hurt and hurts all day
Atmosphere: 3
Paul C
The salad was not fresh.
Atmosphere: 5
Food: 1
Service: 5
Catherine V.
Amazing food! Fair price. Great staff! We often place larger orders (8-10 meals with drinks) for our team at work for lunch and they always are eager to help, their service is always amazing and our orders are always made in a timely manner and they don’t usually make any errors either when we request simply customizations like (no mayo or add bacon etc) like many quick eat venues do. Great breakfast or lunch spot! We love Jitters Rochester!
Atmosphere: 5
Food: 5
Service: 5
Kourtney Zelazny
Always delicious food and nice employees. Clean space and lots of seating options; indoors and out. The best iced spiced chai around!
Atmosphere: 5
Food: 5
Service: 5
Christa Lily
I really enjoyed everything about my experience here. My sandwich was amazing! I got a delicious frappe with mocha and Oreo that was fantastic! The ladies did a great job! I will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
vanna ME
Its over priced coffee chill spot if your got nothing else to do i live close so that helps.
We are an regular customers that stops sometimes. Stopped on a Sunday 1/18/26 around 4:30pm. We were not welcomed either acknowledge and stood at counter and ordered at kiosk after 10 minutes. The Food was excellent but one of the drinks was made wrong.
Atmosphere: 5
Food: 4
Service: 2
Ciabatta bread sandwiches weren’t awful, but certainly not impressive.
Cookies were mid at best.
I like the theme they’re going for, but if you’ve had quality versions of this type of food, you probably won’t be super impressed.
Atmosphere: 2
Food: 3
Service: 3
me and my boyfriend went here recently, we’ve dined in before but this time we decided to take out. When we did our food was incredibly smaller than it was when we had dined in yet the exact same prices, the sandwich he ordered might as well have been a finger sandwich compared to how big it was when we dined in. If that’s normal then they need to lower that price because that is NOT what I should’ve paid that price for.
And then for how service was, the cashier was incredibly rude and rushed us both with our order, I understand we should know what we want when we get there but my partner had changed his mind and was thinking of ordering something different. You shouldn’t rush a customer that’s PAYING you. You’re getting paid to stand there and cash people out as well as other things.
If you’re gonna do a job, do it right.
Despite her disgusting attitude, I still tipped and as her response she said something under her breath I could swear was an insult about me.
Now that I think about it, they’re always rude, they were rude when I dined in and ordered.
Its a homey place and I would recommend but the service is disgraceful and needs to be worked on.
Atmosphere: 5
Food: 2
Service: 1
Grabbed some coffee, espresso - very good
Service: 5
Make my stomach hurt and hurts all day
Atmosphere: 3
The salad was not fresh.
Atmosphere: 5
Food: 1
Service: 5
Amazing food! Fair price. Great staff! We often place larger orders (8-10 meals with drinks) for our team at work for lunch and they always are eager to help, their service is always amazing and our orders are always made in a timely manner and they don’t usually make any errors either when we request simply customizations like (no mayo or add bacon etc) like many quick eat venues do. Great breakfast or lunch spot! We love Jitters Rochester!
Atmosphere: 5
Food: 5
Service: 5
Always delicious food and nice employees. Clean space and lots of seating options; indoors and out. The best iced spiced chai around!
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed everything about my experience here. My sandwich was amazing! I got a delicious frappe with mocha and Oreo that was fantastic! The ladies did a great job! I will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Its over priced coffee chill spot if your got nothing else to do i live close so that helps.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The drinks are good, and they make a really good French dip sammich
Atmosphere: 5
Food: 5
Service: 5
Great little cafe and customer service.
Atmosphere: 5
Service: 5
Food is awesome. It is usually a bit of a wait for it though.
Atmosphere: 5
Food: 5
Service: 4
The sandwich was delicious. The bread was fresh. The coffee drinks were tasty. The employees were friendly. Would definitely eat there again.
Pretty decent all around, couldn't find anyone to brag about or be dissatisfied with.
Atmosphere: 3
Food: 4
Service: 4
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