I’ve been going to the N.Chili store for awhile. I have usually gotten good service and good pizza until yesterday. I bought an order of Buffalo wings hot, a cup and char pizza and a supreme pizza. It all sucked. They had some high school aged kids in there working yesterday in yellow shirts as opposed to the black shirts the rest were wearing. They were working hard but were overwhelmed. The food I got was horrible in comparison to what I normally get. The pizzas were dried out and tasteless. The wings were the same and the sauce wasn’t even Buffalo mild. I don’t know what happened but I don’t know if I’ll be going back anytime soon. Very disappointed. As far as the service goes it was overall ok but would to comment that two kids that were too busy flirting with one another and screwing around then doing their jobs.
Vasilios Markousis
I stop in for a slice at lunch on occasion, every time the pizza is fresh from the oven, crispy, pillowy, and the cheese and toppings are top quality. I love their pizza and have never been disappointed by the food. I gave a 3 for atmosphere because it’s a very tiny lobby and the rest of the area is devoted to the kitchen and ovens, not a place to sit and admire the decor, I prefer to take my slice to Black Creek Park to enjoy.
Rosita Castro
Excellent
crystal loss
Chicken bacon ranch pizza is amazing. Best. I've ever had service is amazing.Everyone is always very nice
John McConachie
Garbage
Greg Blythe
Crazy busy, fresh hot food, plenty of staff
Renita Carapella
OMG, this is the best pizza ever! 151 is the only place I frequent because it is fresh, delicious, and has great service. Pizza 151 has the best sweet sauce and a wide variety on their menu. The fried dough is amazing too!
Parking: Free oarlikg, large lot, handicap accessible, and safe
Online account will not work, so have to call to use my points and always get a additude about it, tonight I called to put a order in and always pay $50+ every time and the rudeness you get is so ridiculous over a year the place has just been different, I've been ordering with them like 5 years now and they have just been completely rude especially on the phone when ordering. Definitely going to start looking for a new pizza place to go to
I have sworn by this place since i found them but i just had the most dissapointing customer service from a pizzeria ever. I placed an order at 4:30 and at 6 oclock my food had not arrived. This place is never late. I called and apprently my order wasnt in the system. They asked me if i called the wrong location but i literally redialed the number from my recent calls ?♂️ Then after waiting 90 minutes for my food the manager or whoever i talked to told me i could reorder the food at full price. The order wasnt in the system so theres nothing he can do. I literally told him what i ordered and the price of it. When we finished putting the order in again he said the price and i made the comment "wow the same amount i said earlier"... imagine that ?♂️?♂️I have managed a pizzeria for multiple years in the past and never would i have offered nothing to the customer in that situation. That is the shottiest form of customer service I've ever seen. They offered me zero anything in return for literally something that was the fault of the person who took the order, or managment. I have never been treated worse from a resturant who clearly were the ones in the wrong. To wait 2.5-3 hours for food is literally idiotic. Do better. Sad just sad?♂️
Ok this is my new favorite pizza spot!! Prices are reasonable and their pizza is AMAZING. Wings are delicious and crispy too. 10/10 recommend this place for pizza
I’ve been going to the N.Chili store for awhile. I have usually gotten good service and good pizza until yesterday. I bought an order of Buffalo wings hot, a cup and char pizza and a supreme pizza. It all sucked. They had some high school aged kids in there working yesterday in yellow shirts as opposed to the black shirts the rest were wearing. They were working hard but were overwhelmed. The food I got was horrible in comparison to what I normally get. The pizzas were dried out and tasteless. The wings were the same and the sauce wasn’t even Buffalo mild. I don’t know what happened but I don’t know if I’ll be going back anytime soon. Very disappointed. As far as the service goes it was overall ok but would to comment that two kids that were too busy flirting with one another and screwing around then doing their jobs.
I stop in for a slice at lunch on occasion, every time the pizza is fresh from the oven, crispy, pillowy, and the cheese and toppings are top quality. I love their pizza and have never been disappointed by the food. I gave a 3 for atmosphere because it’s a very tiny lobby and the rest of the area is devoted to the kitchen and ovens, not a place to sit and admire the decor, I prefer to take my slice to Black Creek Park to enjoy.
Excellent
Chicken bacon ranch pizza is amazing. Best. I've ever had service is amazing.Everyone is always very nice
Garbage
Crazy busy, fresh hot food, plenty of staff
OMG, this is the best pizza ever! 151 is the only place I frequent because it is fresh, delicious, and has great service. Pizza 151 has the best sweet sauce and a wide variety on their menu. The fried dough is amazing too!
Parking: Free oarlikg, large lot, handicap accessible, and safe
Kid-friendliness: Kid friendly and menu.
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Dough, Pepperoni Pizza, Pizza 151
Online account will not work, so have to call to use my points and always get a additude about it, tonight I called to put a order in and always pay $50+ every time and the rudeness you get is so ridiculous over a year the place has just been different, I've been ordering with them like 5 years now and they have just been completely rude especially on the phone when ordering. Definitely going to start looking for a new pizza place to go to
Atmosphere: 2
Food: 4
Service: 3
Try the sweets sauce, it's delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza, Pizza 151
I have sworn by this place since i found them but i just had the most dissapointing customer service from a pizzeria ever. I placed an order at 4:30 and at 6 oclock my food had not arrived. This place is never late. I called and apprently my order wasnt in the system. They asked me if i called the wrong location but i literally redialed the number from my recent calls ?♂️ Then after waiting 90 minutes for my food the manager or whoever i talked to told me i could reorder the food at full price. The order wasnt in the system so theres nothing he can do. I literally told him what i ordered and the price of it. When we finished putting the order in again he said the price and i made the comment "wow the same amount i said earlier"... imagine that ?♂️?♂️I have managed a pizzeria for multiple years in the past and never would i have offered nothing to the customer in that situation. That is the shottiest form of customer service I've ever seen. They offered me zero anything in return for literally something that was the fault of the person who took the order, or managment. I have never been treated worse from a resturant who clearly were the ones in the wrong. To wait 2.5-3 hours for food is literally idiotic. Do better. Sad just sad?♂️
Food: 5
Service: 2
Restaurantji Recommends
This is the best pizza and wings in Rochester or North Chili.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
I came here to grab a slice of pizza for lunch
Pizza was average at best very doey.
Atmosphere: 2
Food: 2
Service: 3
Great wings! Crispy and nicely sauced. Sweet pepperoni pizza was great too.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pizza 151
I have never had a bad experience at Pizza 151! Fantastic service. The food is delicious. It's always ready on time! I would highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Pizza, Chicken Wings, Pan Pizza, Meatlovers Pizza, Classic Garden Salad
Ok this is my new favorite pizza spot!! Prices are reasonable and their pizza is AMAZING. Wings are delicious and crispy too. 10/10 recommend this place for pizza
Atmosphere: 4
Food: 5
Service: 5
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