Food lately has been cold, even when going through drive thru, burgers have unmelted cheese and taste dry and hard as if they've been sitting out for awhile. Frozen Fantas are NEVER available. But the last straw was tonight when we ordered through UberEats. The ENTIRE first part of our order was missing. I called UberEats and the driver said she delivered what McDonald's gave her, which means that they only gave her half of our order. We are all sick, which is the whole reason that we used this delivery service, but my husband had to get in the car and drive over there anyway to rectify the missing food so that my entire family could eat (and not only some of us.) He came home with everything except for a missing blue Fanta because... no surprise... the machine was down. I tried to call McDonald's and tell them, hey, maybe you could, you know, make sure all items are present, but their phone doesn't even connect. I tried 3 times to call and when it finally did ring, it rang three times and disconnected. But honestly, no one would care even if I did get through, so I guess nothing matters and this whole review is pointless.
Food: 1
Service: 1
John Pascucci
Great place.However, they always forget my barbecue sauce
Atmosphere: 3
Food: 3
Service: 4
Bunny Gaines
This is the best McDonald's in wny. The service is great and the employees are always so nice. We purposely come to this location as Niagara Falls locations are so poorly run
Atmosphere: 4
Food: 5
Service: 5
Francis McDunnah
Foods always cold but what can you do when you're looking for a quick bite to eat. Usually a wait in the drive thru.
Atmosphere: 3
Food: 3
Service: 3
Douglas Swanson
Great service good food and my daughter loves to go here a lot this is on top of the most mcdonald's we go to because it's the nearest one lol
Atmosphere: 4
Food: 4
Service: 5
Laser Genesis
Fryers were beeping constantly and were so loud. 8 tables were full and filthy. Tiny store. Food took 23 minutes
Atmosphere: 1
Food: 3
Service: 2
TheColtB
Door dashed two separate times tonight. 1st time they completely forgot to put the happy meal in the bag. My nuggets were old as old gets. Second dash, the happy meal nuggets were also old as old gets. Being someone who used to work at McDonald’s, this is UNACCEPTABLE! There’s a timer for a reason. THROW THEM AWAY WHEN THE ALARM GOES OFF.
Atmosphere: 1
Food: 1
Service: 1
Deborah Bauer
Drive thru is horribly slow. Been in line for 10 minutes so far after ordering and haven’t even gotten to the window to pay. They have spots for people to pull up while waiting for food and they don’t use them. Waiting for 15 or more minutes to get a drink is ridiculous.
I get breakfast here once a week. Food is never stale, service is quick and staff is friendly.
Atmosphere: 5
Food: 5
Service: 5
Mike Westfield
Save your money. It's not McDonald's anymore. Impersonal and some of the employees struggle with the English language
Atmosphere: 2
Food: 2
Service: 2
Nikki Sepielli
Best staff ever. I stop by everyday for a Diet Coke. My fave McDonald’s location.
Atmosphere: 5
Food: 5
Service: 5
Kimberly O'Meara
I went to a McDonalds in North Tonawanda, NY off of Meadow drive , and there was a sign on the front door stating that the store closes between 2 and 3:30 everyday due to the teenagers being let out of school and the teenagers endanger the safety of the crew and customers. This is ABSOLUTELY ridiculous. I had a counter pick up and was unable to pick it up due to the doors being locked and that sign being posted on the door. This is absurd. I also had my toddler with me and she couldn't use the bathroom since it was closed in the middle of the afternoon. This is poor management and something needs to be done about it. If teenagers are a hassle then have a cop patrol it. A store should Not close over teenagers. Theres got to be a better way. This is a disservice to the community.
This McDonald's is way too slow
Atmosphere: 3
Food: 1
Service: 1
Staff does not interact with customers.
Atmosphere: 2
Food: 3
Service: 2
Food lately has been cold, even when going through drive thru, burgers have unmelted cheese and taste dry and hard as if they've been sitting out for awhile.
Frozen Fantas are NEVER available.
But the last straw was tonight when we ordered through UberEats.
The ENTIRE first part of our order was missing. I called UberEats and the driver said she delivered what McDonald's gave her, which means that they only gave her half of our order.
We are all sick, which is the whole reason that we used this delivery service, but my husband had to get in the car and drive over there anyway to rectify the missing food so that my entire family could eat (and not only some of us.)
He came home with everything except for a missing blue Fanta because... no surprise... the machine was down.
I tried to call McDonald's and tell them, hey, maybe you could, you know, make sure all items are present, but their phone doesn't even connect. I tried 3 times to call and when it finally did ring, it rang three times and disconnected.
But honestly, no one would care even if I did get through, so I guess nothing matters and this whole review is pointless.
Food: 1
Service: 1
Great place.However, they always forget my barbecue sauce
Atmosphere: 3
Food: 3
Service: 4
This is the best McDonald's in wny. The service is great and the employees are always so nice. We purposely come to this location as Niagara Falls locations are so poorly run
Atmosphere: 4
Food: 5
Service: 5
Foods always cold but what can you do when you're looking for a quick bite to eat. Usually a wait in the drive thru.
Atmosphere: 3
Food: 3
Service: 3
Great service good food and my daughter loves to go here a lot this is on top of the most mcdonald's we go to because it's the nearest one lol
Atmosphere: 4
Food: 4
Service: 5
Fryers were beeping constantly and were so loud. 8 tables were full and filthy. Tiny store. Food took 23 minutes
Atmosphere: 1
Food: 3
Service: 2
Door dashed two separate times tonight. 1st time they completely forgot to put the happy meal in the bag. My nuggets were old as old gets. Second dash, the happy meal nuggets were also old as old gets. Being someone who used to work at McDonald’s, this is UNACCEPTABLE! There’s a timer for a reason. THROW THEM AWAY WHEN THE ALARM GOES OFF.
Atmosphere: 1
Food: 1
Service: 1
Drive thru is horribly slow. Been in line for 10 minutes so far after ordering and haven’t even gotten to the window to pay. They have spots for people to pull up while waiting for food and they don’t use them. Waiting for 15 or more minutes to get a drink is ridiculous.
Restaurantji Recommends
I get breakfast here once a week. Food is never stale, service is quick and staff is friendly.
Atmosphere: 5
Food: 5
Service: 5
Save your money. It's not McDonald's anymore. Impersonal and some of the employees struggle with the English language
Atmosphere: 2
Food: 2
Service: 2
Best staff ever. I stop by everyday for a Diet Coke. My fave McDonald’s location.
Atmosphere: 5
Food: 5
Service: 5
I went to a McDonalds in North Tonawanda, NY off of Meadow drive , and there was a sign on the front door stating that the store closes between 2 and 3:30 everyday due to the teenagers being let out of school and the teenagers endanger the safety of the crew and customers. This is ABSOLUTELY ridiculous. I had a counter pick up and was unable to pick it up due to the doors being locked and that sign being posted on the door. This is absurd. I also had my toddler with me and she couldn't use the bathroom since it was closed in the middle of the afternoon. This is poor management and something needs to be done about it. If teenagers are a hassle then have a cop patrol it. A store should Not close over teenagers. Theres got to be a better way. This is a disservice to the community.
Atmosphere: 1
Food: 3
Service: 1
No souce and the order was incomplete 💔
Atmosphere: 1
Food: 3
Service: 1
Loading...