The girl at counter was awesome! Thank you for your hard work. But THE MANAGER CLEARLY IGNORED ME FOR 5 MINUTES standing at counter. GET OFF THE PHONE AND GET YOUR HANDS DIRTY HELP YOUR STAFF!!!!!!! Thats plan rude. Thank you young lady for amazing service, manager should take some notes! Dont ignore your customers when we can see you!
Food: 1
Service: 5
Justin Jimerson
Do yourself a favor and drive 5 minutes to another Tim Hortons, this is by far the worst Tim Hortons to exist, I would give them zero stars if that was possible, they always claim they are out of something, long wait and when you finally get your order it's wrong or there's something wrong with it, I will never go to this Tim Hortons again, I live right around the corner and I will happily drive an extra few miles to the next closest
Atmosphere: 1
Food: 1
Service: 1
Jason Krull
Quick polite and consistent
Atmosphere: 5
Food: 5
Service: 5
Lesley
Donuts and coffee were both delicous
Atmosphere: 5
Food: 5
Service: 5
Evan Reardon
The language barrier makes it very very hard to get a correct order.
Atmosphere: 1
Food: 3
Service: 1
Annette Mathewson
Coffee was nice and hot.
Food: 5
Service: 5
Ry Nachreiner
I got the new kiwi strawberry thirst quencher. Literally the fruit tasted weird both days I tried it. Today it made me very sick.
Kristen Marie
They had everything I asked for and had breakfast going on all day which some locations dont have
Justin Werth
It's Tim Horton's, the coffee is generally the food used to be good, and it isn't bad persay, just not as good as it used to be.
Atmosphere: 2
Food: 4
Service: 5
Andrew Baker
Great friendly staff. Good speed for service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Iced Capp, Sour Cream Glazed Donuts
My favorite place to get my morning coffee, coffee was amazing make my morning wonderful, as well as their breakfast is delicious, speedy service, grate stuff, special sara, she always have a great smile in her face 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
Brooke Ciesiolka
Both people we interacted with were very rude as if it were an inconvenience to have customers. We have only been to Canadian Tim Horton’s and expected the same great service and good quality but were met with rude employees and stale donuts! :(
Atmosphere: 1
Food: 1
Service: 1
Kacey & Sergei Niese
We visit this store , and I wanna share our disappointment experience at a coffee shop on Saturday, March 8, 2025. As we encountered a rude behaviour from a staff member (a lady wearing head covering ) wanna say sorry for my description as I forgot her name her name tag is not that seen and it was got covered from her head cover who spoke unprofessionally to both the customers and her colleague, name Ali. Ali is polite while taking the order. However, the rude staff member interrupted Ali, raised her voice, and roughly grabbed the computer for taking the order during payment. She asked me what kind of card I’m using When I explained that I'm using a card from Canada, the staff member questioned it rudely. I hopes the shop’s management addresses this issue to improve customer service.Shes rude when just check the menu on the screen we didn’t even go near the counter yet she stared at us we even told her we’re not yet ready to order we’re still checking it. She raised her voice telling us “Call me when your ready to order and walk out from the counter to go inside the room in the corner “
Atmosphere: 1
Food: 1
Service: 1
Tim J
I don't ever complain about bad or poor service unless its absolutely inexcusable. I wish you could give no stars because that's how ABSOLUTELY TERRIBLE this location is. I went through the drive thru & ordered a med & LG coffee for roll up the rim. I was never given a total, just told pull up. I was given a game cup & a regular cup so I asked for a game cup but was told LG wasn't available which should've been mentioned but I asked for a medium game cup which other location do without even having to ask. I was told no. Just so completely unprofessional and worse part was my LG latte was filled barely halfway. I had to go back after getting halfway home to ask can she fill it all the way which I recieved major attitude as if I'm the one who messed all this up. She made a latte in a new cup & filled my cup with the rest then walked away saying nothing to me to attend to the drive thru with more attitude. I asked for her name & she told me she can't give me her name. This was by far the worse customer service I've EVER experienced anywhere. I called the store to ask her name again & was hung up on. Something needs to be done with this location because it is the worst in the area by miles!!! Shocked this location remains open with employees like this young girl working there.
Atmosphere: 1
Food: 1
Service: 1
Jarvis Carr
I would give it zero stars but there isn't a spot for that
The girl at counter was awesome! Thank you for your hard work. But THE MANAGER CLEARLY IGNORED ME FOR 5 MINUTES standing at counter. GET OFF THE PHONE AND GET YOUR HANDS DIRTY HELP YOUR STAFF!!!!!!!
Thats plan rude.
Thank you young lady for amazing service, manager should take some notes! Dont ignore your customers when we can see you!
Food: 1
Service: 5
Do yourself a favor and drive 5 minutes to another Tim Hortons, this is by far the worst Tim Hortons to exist, I would give them zero stars if that was possible, they always claim they are out of something, long wait and when you finally get your order it's wrong or there's something wrong with it, I will never go to this Tim Hortons again, I live right around the corner and I will happily drive an extra few miles to the next closest
Atmosphere: 1
Food: 1
Service: 1
Quick polite and consistent
Atmosphere: 5
Food: 5
Service: 5
Donuts and coffee were both delicous
Atmosphere: 5
Food: 5
Service: 5
The language barrier makes it very very hard to get a correct order.
Atmosphere: 1
Food: 3
Service: 1
Coffee was nice and hot.
Food: 5
Service: 5
I got the new kiwi strawberry thirst quencher. Literally the fruit tasted weird both days I tried it. Today it made me very sick.
They had everything I asked for and had breakfast going on all day which some locations dont have
It's Tim Horton's, the coffee is generally the food used to be good, and it isn't bad persay, just not as good as it used to be.
Atmosphere: 2
Food: 4
Service: 5
Great friendly staff. Good speed for service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Iced Capp, Sour Cream Glazed Donuts
Restaurantji Recommends
My favorite place to get my morning coffee, coffee was amazing make my morning wonderful, as well as their breakfast is delicious, speedy service, grate stuff, special sara, she always have a great smile in her face 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
Both people we interacted with were very rude as if it were an inconvenience to have customers. We have only been to Canadian Tim Horton’s and expected the same great service and good quality but were met with rude employees and stale donuts! :(
Atmosphere: 1
Food: 1
Service: 1
We visit this store , and I wanna share our disappointment experience at a coffee shop on Saturday, March 8, 2025. As we encountered a rude behaviour from a staff member (a lady wearing head covering ) wanna say sorry for my description as I forgot her name her name tag is not that seen and it was got covered from her head cover who spoke unprofessionally to both the customers and her colleague, name Ali. Ali is polite while taking the order. However, the rude staff member interrupted Ali, raised her voice, and roughly grabbed the computer for taking the order during payment. She asked me what kind of card I’m using When I explained that I'm using a card from Canada, the staff member questioned it rudely. I hopes the shop’s management addresses this issue to improve customer service.Shes rude when just check the menu on the screen we didn’t even go near the counter yet she stared at us we even told her we’re not yet ready to order we’re still checking it. She raised her voice telling us “Call me when your ready to order and walk out from the counter to go inside the room in the corner “
Atmosphere: 1
Food: 1
Service: 1
I don't ever complain about bad or poor service unless its absolutely inexcusable. I wish you could give no stars because that's how ABSOLUTELY TERRIBLE this location is. I went through the drive thru & ordered a med & LG coffee for roll up the rim. I was never given a total, just told pull up. I was given a game cup & a regular cup so I asked for a game cup but was told LG wasn't available which should've been mentioned but I asked for a medium game cup which other location do without even having to ask. I was told no. Just so completely unprofessional and worse part was my LG latte was filled barely halfway. I had to go back after getting halfway home to ask can she fill it all the way which I recieved major attitude as if I'm the one who messed all this up. She made a latte in a new cup & filled my cup with the rest then walked away saying nothing to me to attend to the drive thru with more attitude. I asked for her name & she told me she can't give me her name. This was by far the worse customer service I've EVER experienced anywhere. I called the store to ask her name again & was hung up on. Something needs to be done with this location because it is the worst in the area by miles!!! Shocked this location remains open with employees like this young girl working there.
Atmosphere: 1
Food: 1
Service: 1
I would give it zero stars but there isn't a spot for that
Atmosphere: 1
Food: 1
Service: 1
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