In my opinion, this is the ONLY place to get breakfast in Norwich. It’s your typical diner fare, but it’s always done well, and service is beyond expectation. Laurie is a wonderful server and a wonderful person. It’s our go to breakfast spot. Bottomless coffee and it’s always on point.
Preston Kincaid
Been eating here for years. And lately the service has become rude and unfriendly. The staff seems like they hate being there. They also went to cash only which is inconvenient
Yesterday was the final straw. We were left standing at the entrance with the wait staff ignoring us. You must wait to be seated I finally asked if we could choose a table and was rudely told to continue waiting. My wife and I were then walked to an awkward table in the back corner where one chair faced the wall, and one chair faced the counter. Obviously I wanted to sit across from my wife, so I asked if we could have one of the other open tables. The place was half empty.
This seemed to be a huge issue, and both waitresses were rude about it. So we just walked out. The last three times I was there, the same waitress was rude. I tolerated it knowing sometimes people have things going on in their life. But now I see it's just standard operating procedure
I'll never go back.
Atmosphere: 1
Service: 1
Sharon C
Great Prices Great People AWESOME
Atmosphere: 4
Food: 5
Service: 5
Jonathan Laplatney
Place was very dirty. Food took forever and was not that good in fact the coleslaw made me and my partner sick While we were eating, I heard the servers talking about throwing away the rest of the coleslaw bc it was bad But did not Make any effort to come to our table and tell us about it and make a correction, or at least just take it off the table this place is bad period
Atmosphere: 1
Food: 1
Service: 3
Lytle Stackhouse
The food was amazing, and great service
Atmosphere: 5
Food: 5
Service: 5
Alexa Carrington
My family and I just left Charlie’s and I’m only writing this because of how rude the other waitress ( not ours) was to myself. I went up to go pay and our check was not ready and she told me that I needed to go sit back down and wait for our check. Fine, it was my first time there so I didn’t know how they went about checking out. As she said that I asked if I could please have a to go box and she ignored me and walked away - I asked again and she said no she can’t and that my waitress has to get it for me. This is not how you run a business. On the other hand, our waitress was sweet and service was great. I feel bad she has to work with not a team player.
Alyssa Haskins
We went here Feb 16 ,2024 to celebrate the adoption of my daughter. There were 6 of us, and not gunna lie we were quite loud, but it was a good day for us. Our waitress was amazing, food was amazing, constantly checked on us, had a great sense of humor. Food came quick and she made sure my daughter had the best waffle with whip cream and sprinkles of chocolate! We deff recommend and we will be going back!
Atmosphere: 5
Food: 5
Service: 5
Teela Ogline
I ordered a ham and cheese omelet with toast and home fries. Home fries very bland and no seasoning at all omelet didn't have any cheese in it at all and the toast wasn't hot at all and neither were the home fries. I'm very dissatisfied with this.
Atmosphere: 1
Food: 1
Service: 1
Julia MacCallum
Racist management. When checking out, I saw a sign for staff behind the register which read “If Black - not good. Check all money” and then went on to say that 50% of Black folks try to pay for their food with board game money etc. I regret that I didn’t know this until after I ate a mid omelet. Now I just feel sick. Likely not a safe space for marginalized folks and their allies.
Atmosphere: 1
Food: 3
Service: 1
Dennis Rockwell
For a small dinner. Very busy. If you are known customers, you get seated first, even if there's a line waiting,but no organization, two waitresses, makes everything slower. By the time we got our order, some hot food was cold, and some hot was
Great quiet place to eat. Prices were really fair for the amount of food that you get. I ordered a Western Omelette and I really got my moneys worth. Service was good considering the amount of people they had to wait on.
Frank Cotrupe
Great Staff, Great Food Clean place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Walnut French Toast
Ken Kunkel
Food and customer service was exceptional, thank you?
Parking: Tight squeeze, but doable.
Atmosphere: 5
Food: 5
Service: 5
Caleb Anderson
They are alway very nice people the food is about as good as you can get here in Norwich service is very quick and they are always coming and checking on you and you will never go a minute with out a fresh cup of coffee it’s a very calm environment and the place is very clean I have zero issues with the place whatsoever clean place good food great people
Atmosphere: 5
Food: 5
Service: 5
Afterhours Fabrication
We decided to stop here while traveling on Rt 12 and weren't disappointed. It's a great little place near downtown for some good old fashioned feel-good food. The waitress was very nice and knew most of the customers by name so you can tell they have a lot of regulars. And the prices were great, only $43 to feed a family of 5! Thanks.
In my opinion, this is the ONLY place to get breakfast in Norwich. It’s your typical diner fare, but it’s always done well, and service is beyond expectation. Laurie is a wonderful server and a wonderful person. It’s our go to breakfast spot. Bottomless coffee and it’s always on point.
Been eating here for years. And lately the service has become rude and unfriendly. The staff seems like they hate being there. They also went to cash only which is inconvenient
Yesterday was the final straw. We were left standing at the entrance with the wait staff ignoring us. You must wait to be seated I finally asked if we could choose a table and was rudely told to continue waiting. My wife and I were then walked to an awkward table in the back corner where one chair faced the wall, and one chair faced the counter. Obviously I wanted to sit across from my wife, so I asked if we could have one of the other open tables. The place was half empty.
This seemed to be a huge issue, and both waitresses were rude about it. So we just walked out. The last three times I was there, the same waitress was rude. I tolerated it knowing sometimes people have things going on in their life. But now I see it's just standard operating procedure
I'll never go back.
Atmosphere: 1
Service: 1
Great Prices Great People AWESOME
Atmosphere: 4
Food: 5
Service: 5
Place was very dirty. Food took forever and was not that good in fact the coleslaw made me and my partner sick While we were eating, I heard the servers talking about throwing away the rest of the coleslaw bc it was bad But did not Make any effort to come to our table and tell us about it and make a correction, or at least just take it off the table this place is bad period
Atmosphere: 1
Food: 1
Service: 3
The food was amazing, and great service
Atmosphere: 5
Food: 5
Service: 5
My family and I just left Charlie’s and I’m only writing this because of how rude the other waitress ( not ours) was to myself. I went up to go pay and our check was not ready and she told me that I needed to go sit back down and wait for our check. Fine, it was my first time there so I didn’t know how they went about checking out. As she said that I asked if I could please have a to go box and she ignored me and walked away - I asked again and she said no she can’t and that my waitress has to get it for me. This is not how you run a business. On the other hand, our waitress was sweet and service was great. I feel bad she has to work with not a team player.
We went here Feb 16 ,2024 to celebrate the adoption of my daughter. There were 6 of us, and not gunna lie we were quite loud, but it was a good day for us. Our waitress was amazing, food was amazing, constantly checked on us, had a great sense of humor. Food came quick and she made sure my daughter had the best waffle with whip cream and sprinkles of chocolate! We deff recommend and we will be going back!
Atmosphere: 5
Food: 5
Service: 5
I ordered a ham and cheese omelet with toast and home fries. Home fries very bland and no seasoning at all omelet didn't have any cheese in it at all and the toast wasn't hot at all and neither were the home fries. I'm very dissatisfied with this.
Atmosphere: 1
Food: 1
Service: 1
Racist management. When checking out, I saw a sign for staff behind the register which read “If Black - not good. Check all money” and then went on to say that 50% of Black folks try to pay for their food with board game money etc. I regret that I didn’t know this until after I ate a mid omelet. Now I just feel sick. Likely not a safe space for marginalized folks and their allies.
Atmosphere: 1
Food: 3
Service: 1
For a small dinner. Very busy. If you are known customers, you get seated first, even if there's a line waiting,but no organization, two waitresses, makes everything slower. By the time we got our order, some hot food was cold, and some hot was
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Great quiet place to eat. Prices were really fair for the amount of food that you get. I ordered a Western Omelette and I really got my moneys worth. Service was good considering the amount of people they had to wait on.
Great Staff, Great Food Clean place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Walnut French Toast
Food and customer service was exceptional, thank you?
Parking: Tight squeeze, but doable.
Atmosphere: 5
Food: 5
Service: 5
They are alway very nice people the food is about as good as you can get here in Norwich service is very quick and they are always coming and checking on you and you will never go a minute with out a fresh cup of coffee it’s a very calm environment and the place is very clean I have zero issues with the place whatsoever clean place good food great people
Atmosphere: 5
Food: 5
Service: 5
We decided to stop here while traveling on Rt 12 and weren't disappointed. It's a great little place near downtown for some good old fashioned feel-good food. The waitress was very nice and knew most of the customers by name so you can tell they have a lot of regulars. And the prices were great, only $43 to feed a family of 5! Thanks.
Atmosphere: 4
Food: 4
Service: 5
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