Dunkin'
Mirabito Gas Station, 4839 NY-23, Norwich
(607) 373-4047
Recent Reviews
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The lady that helped us was great but her coworkers weren't doing anything
Atmosphere: 1
Food: 4
Service: 4
The location is convenient but they need some serious work here. The order has been messed up 3 out of 4 times, which causes delays and long wait times for everyone. They don't seem to care either. 🤷🏼♂️
Update: yet another trash experience. Not even worth keeping this location open. I don’t understand how two locations in the same town can be so different from eachother. Today we ordered 2 of the $6 meal deals. First we only got one coffee and were told we only paid for one which was incorrect. They fixed that. Then as we were leaving I went to eat my sandwich to realize there was no egg on it. So we went back, I went in and let them know about the issue. I was nice enough to say if you’d like to just give me the egg to throw on it, I’d be happy. The girl who made the sandwiches had an attitude about it, as if I just interrupted her day. I’m absolutely tired of the bullshit here, it’s pathetic that I should drive clear across town for my order to be right when there is a location much closer to me. That girl can take her attitude and shove it. It’s pathetic that people today can’t hold themselves accountable for mistakes and want to treat others as if they somehow are bothering them by wanting what they paid for. This location needs to drown because it’s been a problem since day 1.
Atmosphere: 1
Food: 1
Service: 1
Have always got great service
Atmosphere: 5
Food: 5
Service: 5
Slowest place on the face of the planet
Atmosphere: 1
Food: 1
Service: 1
I wish I could give this place a 0 because that what it deserves. Horrible customer service, rude employees and they can’t even make a simple coffee let alone complete a full order without messing it up in some fashion. I will never give this store business again and neither should anyone else, especially with their lack of cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
The girls at this store are always SO friendly and make the best coffees!! Thank y’all for being the best :-)
Atmosphere: 5
Food: 5
Service: 5
Love that coffee!!!
Atmosphere: 4
Food: 4
Service: 4
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels, Dunkin' Lemonade Refreshers, Dunkalatte, Bacon Egg and Cheese, Dunkin' Refreshers
The service was great but the food tasted like gasoline.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Dunkalatte
Restaurantji Recommends
Overcrowded, poor processed food.
Atmosphere: 1
Food: 1
Service: 1
I did drive thru and my order was ready for me at the pickup window..very nice employee
Atmosphere: 5
Food: 5
Service: 5
Well when I get to Dunkin lately after they got rid of those delicious pancake wraps, I have been ordering that sourdough sandwich that was dryer than my post this morning I asked for butter on my sandwich and was assured by their employee that it would be on it. They gave me my special sandwich in its little box and it had no butter. It was terrible and I only ate it because I was hungry. Then later it I remember passing the other Dunkin and I should have gone there.
TLDR this Dunkin stinks and my review was worth an 89 cent donut for a terrible 5 dollar sandwich to them
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are good, but donuts aren't very soft anymore. I miss when they were on top. Nowadays, their donuts are not that fresh.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sausage Egg and Cheese, English Muffin, Donuts
Staff was busy on Mothers Day but still provided attentive and friendly service. They kept the hot coffee filled too! We always enjoy going there.
Atmosphere: 4
Food: 4
Service: 4
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