We purchased a gift card on December 7 for my mother-in-law and it was never mailed out. I contacted the restaurant several times and finally spoke to the owner, Ray, on Christmas Eve. He kept repeating, “We do not do gift cards over the phone.” I asked him why he charged my credit card on December 7 if they do not do gift cards over the phone? I told him that I would call my credit card company with him on the line, and he said that I should call him back with them on the line. When I had them on the line tried calling him back, he would not answer the phone. Very unprofessional. Ray does not care about his customers or his reputation.
Service: 1
John Ottesen
Great food that isn't fake served by down home staff in an iconic building that is the soul of Norwich.
Atmosphere: 5
Food: 5
Service: 5
jasmine
First off, the service was incredible and was on time. And there was no wait time, so it was incredible and fast. My server was very nice and welcoming, I enjoyed my time at this restaurant and the food was incredible! Secondly, the waitresses are very sweet and nice. I will come back! This was awesome! Thank you so much for the food, it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Joyce Saunders
We ordered take out lunch for the first time and everyone was very happy with their meal. We got wraps, sandwiches and salads. Definitely will order from them again.
Food: 5
Service: 5
Nellie
The food was delicious! I had the Chicken Francese and I loved it. My husband had a Greek chicken wrap with fries. He loved his as well. And our friend had a crab cake on a roll with fries. Which she thought was delicious 😋 And we got vampire fries for an appetizer... sooooo good!
Atmosphere: 4
Food: 5
Service: 5
Jill Foerster
Great fajitas! Large portions. Nice wait staff, will go again!
yeh Dvn
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Mindy Lynn McMinn
My husband and I ordered two meals to go last Thursday. We decided to try Ray’s because neither of us had eaten there before. He got the Boss burger and I got the Cavatelli Arrabbiata. It was the best food I have ever had from a restaurant. Portions were huge, I could only eat half of mine. Prices are great for the amount you get, we would have spent more on fast food and not had leftovers. This will now be our go to place when I don’t feel like cooking! (I don’t write reviews, but this was so good, I had to!)
Food: 5
doris Sherman
Wide verity on the menu, great service, reasonable pricing.
John Weiss
Friendly staff and chef will prepare dish to customers liking, as well as as items from the past menu’s (if they have the ingredients & time to prepare)
Delicious! We had dinner on 2/28/25. Early bird special is a great deal! Fresh garden salad, fried haddock that was not greasy, excellent fries. We took the carrot cake home because we were too full! Waitress was very good, friendly. We will definitely go back!
Martin
I went to Ray's kitchen last night I had surf and turf which consisted of rib eye steak shrimp mashed potatoes broccoli the food was absolutely amazing delicious huge portions excellent price the waitress was wonderful very attentive friendly couldn't ask for better will definitely be back and recommend this place to everyone u will not be disappointed
Susan Hemstrought
First time here since became Rays Kitchen, food was delicious, the waitresses very friendly, great atmosphere 👌
Susan Cornwell
A hidden gem! The food was simply amazing! Do NOT miss this!
Samantha Romanowski
If I could give this place a zero star I would. Food is inedible. Service is non-existent. Dining area was disgusting.
We purchased a gift card on December 7 for my mother-in-law and it was never mailed out. I contacted the restaurant several times and finally spoke to the owner, Ray, on Christmas Eve. He kept repeating, “We do not do gift cards over the phone.” I asked him why he charged my credit card on December 7 if they do not do gift cards over the phone? I told him that I would call my credit card company with him on the line, and he said that I should call him back with them on the line. When I had them on the line tried calling him back, he would not answer the phone. Very unprofessional. Ray does not care about his customers or his reputation.
Service: 1
Great food that isn't fake served by down home staff in an iconic building that is the soul of Norwich.
Atmosphere: 5
Food: 5
Service: 5
First off, the service was incredible and was on time. And there was no wait time, so it was incredible and fast. My server was very nice and welcoming, I enjoyed my time at this restaurant and the food was incredible! Secondly, the waitresses are very sweet and nice. I will come back! This was awesome! Thank you so much for the food, it was delicious.
Atmosphere: 5
Food: 5
Service: 5
We ordered take out lunch for the first time and everyone was very happy with their meal. We got wraps, sandwiches and salads. Definitely will order from them again.
Food: 5
Service: 5
The food was delicious! I had the Chicken Francese and I loved it. My husband had a Greek chicken wrap with fries. He loved his as well. And our friend had a crab cake on a roll with fries. Which she thought was delicious 😋 And we got vampire fries for an appetizer... sooooo good!
Atmosphere: 4
Food: 5
Service: 5
Great fajitas! Large portions. Nice wait staff, will go again!
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
My husband and I ordered two meals to go last Thursday. We decided to try Ray’s because neither of us had eaten there before. He got the Boss burger and I got the Cavatelli Arrabbiata. It was the best food I have ever had from a restaurant. Portions were huge, I could only eat half of mine. Prices are great for the amount you get, we would have spent more on fast food and not had leftovers. This will now be our go to place when I don’t feel like cooking!
(I don’t write reviews, but this was so good, I had to!)
Food: 5
Wide verity on the menu, great service, reasonable pricing.
Friendly staff and chef will prepare dish to customers liking, as well as as items from the past menu’s (if they have the ingredients & time to prepare)
Restaurantji Recommends
Delicious! We had dinner on 2/28/25. Early bird special is a great deal! Fresh garden salad, fried haddock that was not greasy, excellent fries. We took the carrot cake home because we were too full!
Waitress was very good, friendly.
We will definitely go back!
I went to Ray's kitchen last night I had surf and turf which consisted of rib eye steak shrimp mashed potatoes broccoli the food was absolutely amazing delicious huge portions excellent price the waitress was wonderful very attentive friendly couldn't ask for better will definitely be back and recommend this place to everyone u will not be disappointed
First time here since became Rays Kitchen, food was delicious, the waitresses very friendly, great atmosphere 👌
A hidden gem! The food was simply amazing! Do NOT miss this!
If I could give this place a zero star I would. Food is inedible. Service is non-existent. Dining area was disgusting.
Atmosphere: 1
Food: 1
Service: 1
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