We stop for breakfast on our way home to PA from our family reunion in Madison County. Always a pleasant breakfast. Waitress this morning was super friendly. Recommend to go try this place out...
Atmosphere: 5
Food: 5
Service: 5
Robin Herman
Very good breakfast ?worth the wait
Atmosphere: 5
Food: 5
Service: 5
Preston Kincaid
Been eating here for years. And lately the service has become rude and unfriendly. The staff seems like they hate being there. They also went to cash only which is inconvenient
Yesterday was the final straw. We were left standing at the entrance with the wait staff ignoring us. You must wait to be seated I finally asked if we could choose a table and was rudely told to continue waiting. My wife and I were then walked to an awkward table in the back corner where one chair faced the wall, and one chair faced the counter. Obviously I wanted to sit across from my wife, so I asked if we could have one of the other open tables. The place was half empty.
This seemed to be a huge issue, and both waitresses were rude about it. So we just walked out. The last three times I was there, the same waitress was rude. I tolerated it knowing sometimes people have things going on in their life. But now I see it's just standard operating procedure
I'll never go back.
Atmosphere: 1
Service: 1
Ebb & Flow Massage Therapy
Best western omelette!
Keith Lowery
This diner is so good. The breakfast I had was just perfect. The omelet was cooked to perfection. The hash browns had just the right crispy to them. The French toast, I mean they were perfect. Fluffy and soft and just delicious. I recommend to anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, Cheese Omelet
Seymour Burkettgaets
Although my visit to Norwich was short, I will certainly return to this restaurant if I visit again. From the moment we entered, the staff welcomed us warmly. They respectfully addressed both my mom and me as ladies, which I greatly appreciated. In addition to the delightful atmosphere, the food was outstanding!
Wheelchair accessibility: They have wheelchair system and it is very easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, Bacon Eggs and Home Fries, Home Fries
Richard Johnson
Great place to stop and have a delicious breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast
Mark Dutton
CASH ONLY. We found this out when we went to pay but fortunately had cash on hand. The food and service are good and it is clearly a local favorite by the constant flow of chatting customers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mexican Omelette
sai p
For starters, we stood at the door for 15 minutes. Both ladies, looked at me about 4 times but none of those times did they approach us to seat us. Mind you, there were empty tables, that were visibly clean. Finally, we’re seated, she took our drink order and comes back. I ordered a MTN Dew, because I see they advertise PEPSI PRODUCTS. Lorie, my waitress, brings me out my “mtn dew” for it to taste watered down. When I notified her that it tastes like water, she states “Well, I haven’t had a complaint. But i’ll try it.” She tries it, and says it’s “just fine” and then has a man named Chris try it, Chris agrees it’s just fine. She brings me a new one, and let me just say the looks of it in the cup looked so much better. Bubbly, and carbonated, tastes more like it. Advice to your waitresses, accept the feedback from your customers, we only want to better you. Having a nasty attitude, and doubting me doesn’t make me want to tip you. Here are some pictures, of both sodas I received, the menu advertising have pepsi products, and what they ACTUALLY have in the soda machine. The only people they seem to have respect for is the older generation. What a shame. Overall, we were just an inconvenience. Lorie — your customer service is poor, you have a bad attitude, straight up miserable & I see why you hate your life. Have the day, YOU deserve. Allow me, to shed light on some reviews that had similar experiences as I did with poor customer service & false advertising.
Great food and great service - everyone seems to appreciate their customers and the love their job. Will certainly be back.
Richard Macumber (Dickie)
It's a nice place to relax and have a good meal. The staff are friendly fun to talk
Atmosphere: 5
Food: 5
Service: 5
Melissa
Always a good meal at Charlie's Diner. Prompt service and reasonable prices. Closed Tuesdays.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Eggs and Home Fries
Jason Lautrup
Cash only! Be ready.
Atmosphere: 4
Food: 4
Service: 4
Teela Ogline
I got a cheese omelet and home fries amd it was awful. There was no cheese in the omelet at all and the home fries had no seasoning on them at all and everything was cold. The waitress was very rude to us from start to finish. I will never go back there ever again.
A good family diner to eat!!!
Atmosphere: 5
Food: 5
Service: 5
We stop for breakfast on our way home to PA from our family reunion in Madison County. Always a pleasant breakfast. Waitress this morning was super friendly. Recommend to go try this place out...
Atmosphere: 5
Food: 5
Service: 5
Very good breakfast ?worth the wait
Atmosphere: 5
Food: 5
Service: 5
Been eating here for years. And lately the service has become rude and unfriendly. The staff seems like they hate being there. They also went to cash only which is inconvenient
Yesterday was the final straw. We were left standing at the entrance with the wait staff ignoring us. You must wait to be seated I finally asked if we could choose a table and was rudely told to continue waiting. My wife and I were then walked to an awkward table in the back corner where one chair faced the wall, and one chair faced the counter. Obviously I wanted to sit across from my wife, so I asked if we could have one of the other open tables. The place was half empty.
This seemed to be a huge issue, and both waitresses were rude about it. So we just walked out. The last three times I was there, the same waitress was rude. I tolerated it knowing sometimes people have things going on in their life. But now I see it's just standard operating procedure
I'll never go back.
Atmosphere: 1
Service: 1
Best western omelette!
This diner is so good. The breakfast I had was just perfect. The omelet was cooked to perfection. The hash browns had just the right crispy to them. The French toast, I mean they were perfect. Fluffy and soft and just delicious. I recommend to anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, Cheese Omelet
Although my visit to Norwich was short, I will certainly return to this restaurant if I visit again. From the moment we entered, the staff welcomed us warmly. They respectfully addressed both my mom and me as ladies, which I greatly appreciated. In addition to the delightful atmosphere, the food was outstanding!
Wheelchair accessibility: They have wheelchair system and it is very easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast, Bacon Eggs and Home Fries, Home Fries
Great place to stop and have a delicious breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast
CASH ONLY. We found this out when we went to pay but fortunately had cash on hand. The food and service are good and it is clearly a local favorite by the constant flow of chatting customers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mexican Omelette
For starters, we stood at the door for 15 minutes. Both ladies, looked at me about 4 times but none of those times did they approach us to seat us. Mind you, there were empty tables, that were visibly clean. Finally, we’re seated, she took our drink order and comes back. I ordered a MTN Dew, because I see they advertise PEPSI PRODUCTS. Lorie, my waitress, brings me out my “mtn dew” for it to taste watered down. When I notified her that it tastes like water, she states “Well, I haven’t had a complaint. But i’ll try it.” She tries it, and says it’s “just fine” and then has a man named Chris try it, Chris agrees it’s just fine. She brings me a new one, and let me just say the looks of it in the cup looked so much better. Bubbly, and carbonated, tastes more like it. Advice to your waitresses, accept the feedback from your customers, we only want to better you. Having a nasty attitude, and doubting me doesn’t make me want to tip you. Here are some pictures, of both sodas I received, the menu advertising have pepsi products, and what they ACTUALLY have in the soda machine. The only people they seem to have respect for is the older generation. What a shame. Overall, we were just an inconvenience. Lorie — your customer service is poor, you have a bad attitude, straight up miserable & I see why you hate your life. Have the day, YOU deserve. Allow me, to shed light on some reviews that had similar experiences as I did with poor customer service & false advertising.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great food and great service - everyone seems to appreciate their customers and the love their job. Will certainly be back.
It's a nice place to relax and have a good meal. The staff are friendly fun to talk
Atmosphere: 5
Food: 5
Service: 5
Always a good meal at Charlie's Diner. Prompt service and reasonable prices. Closed Tuesdays.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Eggs and Home Fries
Cash only! Be ready.
Atmosphere: 4
Food: 4
Service: 4
I got a cheese omelet and home fries amd it was awful. There was no cheese in the omelet at all and the home fries had no seasoning on them at all and everything was cold. The waitress was very rude to us from start to finish. I will never go back there ever again.
Atmosphere: 1
Food: 1
Service: 1
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