Be nice if the line cooks were shown what a cooked juicy burger looks like and not a damn hockey puck
Atmosphere: 5
Food: 3
Service: 3
MaryJo Newberry
Wendy's used to easily have the best fast food burgers. This Wendy's... 4 out 5 simple orders have been really botched in the last 5 months, which is especially vexing as it's expensive for fast food. It's as if they work hard to get it wrong. Too bad, once a go-to, reliable business so poorly managed.
Atmosphere: 1
Food: 1
Service: 1
walter carey
Salad had a huge piece of the base of the lettuce head
Atmosphere: 5
Food: 4
Service: 5
Karen Jarrell
My server was Jamie. All around good experience. Fast and friendly with great attention to detail.
Atmosphere: 5
Food: 5
Service: 5
David Seelman
Just took home some chilli and it was not edible. Something was definitely spoiled. Might have been the shredded cheese or sour cream.
Food: 1
DB Property Maintenance
Card machine not working gave us order on the house great customer service
Food: 5
Service: 5
Jesse Potter
No ketchup or frosty when I ordered it L place
Atmosphere: 2
Food: 2
Service: 1
Ben Hood
I don’t eat fast food but after working long hours I decided to go here. There is visibly no management or leadership here. Employee was handling fries with bare hands. Fries were cold. Last time I was there the girl at the window had her hand down the back of her pants itching herself. The district managers need to come flip this place around before the health department shows up. Avoid these nasty corporations and go eat some real food that doesn’t have dangerous chemical additives in it.
Atmosphere: 1
Food: 1
Service: 1
GenX TwoAlover
Cold fries cold burgers dirty restaurant front door entrance was dirty and smells like urine or diapers. Would not recommend. Every Wendy's i goto is like this no matter where i go I won't be returning again.
Atmosphere: 1
Food: 1
Service: 2
Mike Mosher
My girlfriend my stepson and I went to Wendy's in oneida this evening for dinner and we seen they were really understaffed tonight so you could feel the stress from the employees but one employee stood out as overwhelming im sure everyone was a young man named Dylan went above and beyond to make our visit the best he could and he was doing his best even while getting yelled at for bringing for out to one of the parked cars from the drive thru so hats off to him for holding his composure being polite and trying his hardest ill only be back because of his outstanding hardworking customer service and personality thank you Dylan
I visited yesterday for a late lunch. The woman who was at the counter was polite, even giving another crew member a reminder on politeness, she was great. However, the store was dirty - the counter, the soda machine, the tables. All the worst I've ever seen at a Wendy's. Our sandwiches were room temperature, the fries were hot but underdone. The store also had several non-customers inside and outside, which didnt help the overall appearance of the store. I wouldn't recommend this store.
Atmosphere: 2
Food: 2
Service: 4
Martin Gardner
You know, it's a Wendy's! And you expect a certain amount when you go there. You don't expect to have your order completely screwed up! Unfortunately I was in a hurry and I needed to get my grandkids to their father. This was the first time I've ever been to a Wendy's where they had gotten every bit of the order incorrect! That was exceptionally disappointed with this location. I will never go back there again.
Food: 3
Service: 1
Terri Cote
Mens room nasty needs deep cleaning, lobby messy tables,pile of fries on floor, floor sticky. Gave no receipt cashed out at drive thru. Still should have a receipt. Not happy this time around
Atmosphere: 1
Food: 3
Service: 3
Boost Boost
Nice, friendly staff, clean, tasty
Atmosphere: 5
Food: 5
Service: 5
Steve bulger
It was extremely dirty by the fryer and took a bag of nuggets out and fell on the floor
Be nice if the line cooks were shown what a cooked juicy burger looks like and not a damn hockey puck
Atmosphere: 5
Food: 3
Service: 3
Wendy's used to easily have the best fast food burgers. This Wendy's... 4 out 5 simple orders have been really botched in the last 5 months, which is especially vexing as it's expensive for fast food. It's as if they work hard to get it wrong. Too bad, once a go-to, reliable business so poorly managed.
Atmosphere: 1
Food: 1
Service: 1
Salad had a huge piece of the base of the lettuce head
Atmosphere: 5
Food: 4
Service: 5
My server was Jamie. All around good experience. Fast and friendly with great attention to detail.
Atmosphere: 5
Food: 5
Service: 5
Just took home some chilli and it was not edible. Something was definitely spoiled. Might have been the shredded cheese or sour cream.
Food: 1
Card machine not working gave us order on the house great customer service
Food: 5
Service: 5
No ketchup or frosty when I ordered it L place
Atmosphere: 2
Food: 2
Service: 1
I don’t eat fast food but after working long hours I decided to go here. There is visibly no management or leadership here. Employee was handling fries with bare hands. Fries were cold. Last time I was there the girl at the window had her hand down the back of her pants itching herself. The district managers need to come flip this place around before the health department shows up. Avoid these nasty corporations and go eat some real food that doesn’t have dangerous chemical additives in it.
Atmosphere: 1
Food: 1
Service: 1
Cold fries cold burgers dirty restaurant front door entrance was dirty and smells like urine or diapers. Would not recommend. Every Wendy's i goto is like this no matter where i go I won't be returning again.
Atmosphere: 1
Food: 1
Service: 2
My girlfriend my stepson and I went to Wendy's in oneida this evening for dinner and we seen they were really understaffed tonight so you could feel the stress from the employees but one employee stood out as overwhelming im sure everyone was a young man named Dylan went above and beyond to make our visit the best he could and he was doing his best even while getting yelled at for bringing for out to one of the parked cars from the drive thru so hats off to him for holding his composure being polite and trying his hardest ill only be back because of his outstanding hardworking customer service and personality thank you Dylan
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I visited yesterday for a late lunch. The woman who was at the counter was polite, even giving another crew member a reminder on politeness, she was great.
However, the store was dirty - the counter, the soda machine, the tables. All the worst I've ever seen at a Wendy's.
Our sandwiches were room temperature, the fries were hot but underdone.
The store also had several non-customers inside and outside, which didnt help the overall appearance of the store.
I wouldn't recommend this store.
Atmosphere: 2
Food: 2
Service: 4
You know, it's a Wendy's! And you expect a certain amount when you go there. You don't expect to have your order completely screwed up! Unfortunately I was in a hurry and I needed to get my grandkids to their father. This was the first time I've ever been to a Wendy's where they had gotten every bit of the order incorrect! That was exceptionally disappointed with this location. I will never go back there again.
Food: 3
Service: 1
Mens room nasty needs deep cleaning, lobby messy tables,pile of fries on floor, floor sticky. Gave no receipt cashed out at drive thru. Still should have a receipt. Not happy this time around
Atmosphere: 1
Food: 3
Service: 3
Nice, friendly staff, clean, tasty
Atmosphere: 5
Food: 5
Service: 5
It was extremely dirty by the fryer and took a bag of nuggets out and fell on the floor
Atmosphere: 1
Service: 1
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