Dunkin'

6250 Furnace Rd, Ontario
(315) 524-5342

Recent Reviews

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H Sal

They don’t understand what “barely any ice” means. Don’t understand how slow you have to be to not be able to satisfy such a simple request. Made my coffee wrong. Wasted my times and money. Don’t go here.

Atmosphere: 1

Food: 1

Service: 1

angelina w

i come here often and they can never seem to put the right cheese on my sandwiches no biggie but mold on my donut! ridiculous and disgusting! i thought these we’re supposed to be fresh daily?

Atmosphere: 1

Food: 1

Service: 2

Barry Briggs

Better staff then most of them. They are fast and friendly.

Jazmyn Clanton

Terrible service. I decided to stop by and grab a coffee with oatmilk and extra caramel. The coffee was borderline black. Bitter and nasty. When I asked the person at the window to add more milk and caramel I was met with attitude as she snatched the drinks back and handed them to me overflowing with no napkins. I will never come here again

Atmosphere: 1

Service: 1

Karel Ambroz

$25 for a box of Coffee is quite ridiculous

Atmosphere: 4

Food: 3

Service: 5

Chantelle Mar

Found some tiny plastic pieces in my coffee.

Rick Hewitt

Person working window literally only said the price. Then handed me the food, drinks and said nothing else. How about a thank you or a smile at least.

Atmosphere: 1

Food: 5

Service: 1

Lance Pentycofe

Well good to know i work for disrespect ppl ... I say latte and I get a mean response when I ask for something else ... I only have been to 2 dunkins 2nd time tells me yall bad ...

Carol Gizzi

Why on earth does chai come luke warm when I ask for extra hot. Happens at all DD stores so I rarely go there. I never have that problem at Starbucks!!

Heather Griffith

I was double charged, they said they would save the receipt and remake my order……. Since they were unable to give me a refund due to no management being there! I come in and am treating like absolute garbage and items were made incorrectly. I want a call from the district manager!!! They refuse manager interaction!!!

Atmosphere: 1

Food: 5

Service: 1

Elizabeth Osborne

We avoid this particular Dunkin because their coffee isn't as good as the other Dunkins nearby.

jeff jacobsen

Early morning staff is the best cheerful ready to take your order.

Atmosphere: 5

Food: 5

Service: 5

Yesenia Cintron

On top on your cheap cups that drip you guys burnt my croissant sandwich

Atmosphere: 1

Food: 1

Service: 1

David Rodriguez

I always order a maple sugar bacon sandwich and out of all of the locations, the furnace road location is the only one that makes sure the cheese is properly meltedThey are also very friendly. Thank you keep up the great work ?

Atmosphere: 5

Food: 5

Service: 5

Judi Stevens

The young man who made my coffee was very nice, but the fresh midnight was easy to strong. Undrinkable, actually. That said, a young lady stood chatting with another young lady who had returned from being sick. The one returning promptly waited on the drive through, and bent down bare hands, and scooped up trash on the floor, then grabbed a full coffee cup by the lid and handed it out the window, to the waiting customer. In the day and age of flu, covid, and such, sanitation is still a mandatory thing.

Atmosphere: 4

Service: 4

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese

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