After well over an hour with no call or delivery. We reached out. We were told there was a car accident and our order would be delayed for a great length of time. We opted to cancel order and made point that we should have been called. 10 minutes after we had camcelled, delivery shows up and says he knows nothing about cancelling, and gave us our order. Our subs were cold and soggy our fries were cold and congealed. This is the 2nd time a "car accident" has occurred during our delivery. For the amount we paid, we were left feeling disgusted.
Thomas Parisi
Very nice ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Medium Pizza, Pepperoni Pizza, Large Pizza
Charlotte
Not sure who made my calzone tonight but it was beautiful and delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Large Pizza
Melissa C
We order out from Salvatore's just about every Thursday and the service is always quick and efficient and the food has been made to order with no mistakes and everything has been tasty! We order (mostly) subs and pick
Atmosphere: 4
Food: 5
Service: 5
Tony Tubolino
I have been living in the Webster and Ontario area for the last 15 years. Salvatores has been a top must stop for my family, and has been part of our rotation on a semi-monthly basis throughout that time. It is such a shame that some guy that answered the phone and replied the way that he did, which will make me stay away from my home Salvy's (County Line Rd in Ontario, NY) for all of eternity, and the whole thing may be petty, but it's solely based on principle alone.Ordered a large cheese and pep pizza. Pizza was great, as always. Also got an order of medium wings. Now I would say that probably 75% of the time we order pizza, wings are included with the purchase. These wings were just off, plain and simple. It happens, I get it, who knows what is up. I called and informed this unprofessional human being on the phone and informed him of my tenure eating at this spot, as well as how much I enjoy the food. I informed him that the wings tasted off, and described that it sort of tasted and smelled like some "cleaner" or something. It was just weird folks. He replied, "well that's the first time anyone has called and said anything about our wings all day." That's fine, not saying anything is wrong with anything else you have served, but something is wrong with THESE wings. We eat here ALL THE TIME, and I have never tasted the food like that, it was just not right...don't know why or what, but it was just off. After reiterating this, he came back with "well I don't know what you want me to do but like I said our wings are fine." I came back with, "but these wings that we had are NOT fine, so what are we going to do?""I don't know what you want me to do" he says. I asked him to "Make it right." He answered, "don't know what to tell ya bud."I wish someone had a camera and took a picture of my face when he said that. Whatever....I don't write posts and reviews often, especially lengthy ones. Regardless, I told him that we will be going to Salvatores in the village of Webster and Walworth moving forward. I'm not trying to shame Salvy's, but the Ontario location just lost 3 birthday parties a year, 2 fantasy drafts with a combined 20 grown adult men, and countless Friday nights and any other random nights where I'm running around and getting a pizza is easier. Hey Ontario Salvatores, you just lost thousands of dollars from one customer of 15 years that was planning on calling you my home base for the remainder of my days. That's thousands gained for other pizza spots. The guys working on 12/14/23 around 5:00 PM may need a stern talking to. An order of wings for years of future service? Good job team! So unnecessary.
Food: 1
Service: 1
Onofrio Meli
Super friendly. Best Pizza bowl bar none!
Atmosphere: 5
Food: 5
Service: 5
Martha Hanley
We placed an order online. They seemed nice enough but after spending over $200 they would not honor any coupons. They were much more expensive than other pizza restaurants nearby. We will not go back to this location.
Atmosphere: 1
Food: 3
Service: 2
Duane Bauman
Coupon on phone didn't work and said I had to pay full price. Not what girl on phone told me. $41. for medium pie and 10 wings,never again.
9/17-OntarioDelivered to Webster before Williamson in the same delivery. Food was cold. Place isn't managed very well. When I called to ask the girl working hung up on me when she didn't understand why I was calling.Getting Sue's little pizza next time!
Atmosphere: 1
Food: 1
Service: 1
anna knisely
Wasn't acknowledged for awhile. Food served was old and looked to be sitting for awhile.
Atmosphere: 1
Food: 1
Service: 1
R. Ashby
Hands down the best chicken Charlie pizza we've ever had from any salvatores location. We placed the order online for pick up and it was ready exactly when it was suppose to be. The dining area was clean and spacious, parking was plentiful and the service was great!
Atmosphere: 5
Food: 5
Service: 5
Melissa D.
always receive excellent service at the Ontario location and of course the pizza is fantastic!
Fritz “Fritz” Zagorski
Worst Salvatores steak sandwich I've eaten since they opened. Ordered with mushrooms and extra mayo. no mayo, no mushrooms. Order of fried mushrooms were cold. Dont call if they're busy, they cant take the time to make the order right. Wasted 20. Never again. Hilton Salvatores was worse. Not trying anymore locations.Parking: Empty, now I know why.
After well over an hour with no call or delivery. We reached out. We were told there was a car accident and our order would be delayed for a great length of time. We opted to cancel order and made point that we should have been called. 10 minutes after we had camcelled, delivery shows up and says he knows nothing about cancelling, and gave us our order. Our subs were cold and soggy our fries were cold and congealed. This is the 2nd time a "car accident" has occurred during our delivery. For the amount we paid, we were left feeling disgusted.
Very nice ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Medium Pizza, Pepperoni Pizza, Large Pizza
Not sure who made my calzone tonight but it was beautiful and delicious!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Large Pizza
We order out from Salvatore's just about every Thursday and the service is always quick and efficient and the food has been made to order with no mistakes and everything has been tasty! We order (mostly) subs and pick
Atmosphere: 4
Food: 5
Service: 5
I have been living in the Webster and Ontario area for the last 15 years. Salvatores has been a top must stop for my family, and has been part of our rotation on a semi-monthly basis throughout that time. It is such a shame that some guy that answered the phone and replied the way that he did, which will make me stay away from my home Salvy's (County Line Rd in Ontario, NY) for all of eternity, and the whole thing may be petty, but it's solely based on principle alone.Ordered a large cheese and pep pizza. Pizza was great, as always. Also got an order of medium wings. Now I would say that probably 75% of the time we order pizza, wings are included with the purchase. These wings were just off, plain and simple. It happens, I get it, who knows what is up. I called and informed this unprofessional human being on the phone and informed him of my tenure eating at this spot, as well as how much I enjoy the food. I informed him that the wings tasted off, and described that it sort of tasted and smelled like some "cleaner" or something. It was just weird folks. He replied, "well that's the first time anyone has called and said anything about our wings all day." That's fine, not saying anything is wrong with anything else you have served, but something is wrong with THESE wings. We eat here ALL THE TIME, and I have never tasted the food like that, it was just not right...don't know why or what, but it was just off. After reiterating this, he came back with "well I don't know what you want me to do but like I said our wings are fine." I came back with, "but these wings that we had are NOT fine, so what are we going to do?""I don't know what you want me to do" he says. I asked him to "Make it right." He answered, "don't know what to tell ya bud."I wish someone had a camera and took a picture of my face when he said that. Whatever....I don't write posts and reviews often, especially lengthy ones. Regardless, I told him that we will be going to Salvatores in the village of Webster and Walworth moving forward. I'm not trying to shame Salvy's, but the Ontario location just lost 3 birthday parties a year, 2 fantasy drafts with a combined 20 grown adult men, and countless Friday nights and any other random nights where I'm running around and getting a pizza is easier. Hey Ontario Salvatores, you just lost thousands of dollars from one customer of 15 years that was planning on calling you my home base for the remainder of my days. That's thousands gained for other pizza spots. The guys working on 12/14/23 around 5:00 PM may need a stern talking to. An order of wings for years of future service? Good job team! So unnecessary.
Food: 1
Service: 1
Super friendly. Best Pizza bowl bar none!
Atmosphere: 5
Food: 5
Service: 5
We placed an order online. They seemed nice enough but after spending over $200 they would not honor any coupons. They were much more expensive than other pizza restaurants nearby. We will not go back to this location.
Atmosphere: 1
Food: 3
Service: 2
Coupon on phone didn't work and said I had to pay full price. Not what girl on phone told me. $41. for medium pie and 10 wings,never again.
Atmosphere: 1
Food: 4
Service: 1
Many tv'
Atmosphere: 5
Food: 5
Service: 5
Got over charged and took an hr and a half to get
Food: 4
Service: 1
Restaurantji Recommends
9/17-OntarioDelivered to Webster before Williamson in the same delivery. Food was cold. Place isn't managed very well. When I called to ask the girl working hung up on me when she didn't understand why I was calling.Getting Sue's little pizza next time!
Atmosphere: 1
Food: 1
Service: 1
Wasn't acknowledged for awhile. Food served was old and looked to be sitting for awhile.
Atmosphere: 1
Food: 1
Service: 1
Hands down the best chicken Charlie pizza we've ever had from any salvatores location. We placed the order online for pick up and it was ready exactly when it was suppose to be. The dining area was clean and spacious, parking was plentiful and the service was great!
Atmosphere: 5
Food: 5
Service: 5
always receive excellent service at the Ontario location and of course the pizza is fantastic!
Worst Salvatores steak sandwich I've eaten since they opened. Ordered with mushrooms and extra mayo. no mayo, no mushrooms. Order of fried mushrooms were cold. Dont call if they're busy, they cant take the time to make the order right. Wasted 20. Never again. Hilton Salvatores was worse. Not trying anymore locations.Parking: Empty, now I know why.
Atmosphere: 4
Food: 1
Service: 4