Literally one ounce of milk in my matcha the rest was foam??? Very strange has happened a few times I am only using the Briarcliff Starbucks from now on
Keyla Gutierrez
Best coffee ever best pumpkin spice latte
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragonfruit Lemonade, Raccoon Cake Pop
Jessica Goldie
Literally one ounce of milk in my matcha the rest was foam??? Very strange has happened a few times I am only using the Briarcliff Starbucks from now on
Molly MacKenzie
I have been going to this Starbucks forever as I live 30 seconds away and haven’t had issues until recently. I’m not sure whether it is a reflection of having hired new staff or what, but every morning that I come and get a venti shaken espresso. In the past few weeks it has not been made correctly once and tasted completely different and bad. Considering I’ve been getting this drink since it came out I know what it should taste like. My other issue is that I always order ventis, and in the past few weeks every time I go in and my drink is waiting there, the first thing I notice is that there is a massive gap of which the cup is not filled up. every time for the last month there has been a quarter of the cup empty. I am paying for a Venti, which is not cheap nor is any other size, and I expect to have my drink filled for that reason. I never have time to complain as I am always on my way to make a train to work, but please take these issue into account and make the changes. It would be a shame to have to switch to a different starbucks after so many years
Edit- again, unsurprisingly at this point, my venti shaken espresso is not even close to being filled. I’ve gotten this drink for years and have never had this issue until recently. This is my cup after ONE sip. It seems I may have to switch to a different location since I’m washing my money
S C
Kevin is a worker here at the Starbucks in Ossining and he is the kindest!! I absolutely think that Kevin should get paid extra for his hard work to make his customers happy! GO KEVIN!!
Atmosphere: 5
Food: 5
Service: 5
Rodion Lapshin
I love Starbucks, but she charged me 22 bucks for an iced coffee, two croissants, strawberry acaid without strawberries, and a cake pop.
Jon Romero
Best Starbucks in Westchester ?
Atmosphere: 5
Food: 5
Service: 5
Yang Yang
I went here today and there’s 50% off, i was so happy for that! I asked a cup of ice water when I went to grab my coffee but a Hispanic looks lady who just ignored my request and showed me very unpleasant face, I talked to her very nice and I’m sure she heard that! She is extremely rude! I don’t know why, is it because I have an Asia face? She is Hispanic look and wearing glasses, I think she just doesn’t fit this job, hopefully she will not treat everyone like this!!!!
Atmosphere: 2
Food: 5
Service: 1
K H
Customer service is far below average.
Food: 2
Service: 1
stephanie schuck
Ordered, via uber eats, a grande, and got a tall in a grande cup, filled with ice.
Fast and friendly service, love my coffee from Starbucks. Good breakfast sandwich as
Atmosphere: 5
Food: 5
Service: 5
Jonathan Barnes
I got a shaken espresso. It came less than 2/3 full and the manager insisted it was correct because I had light ice. I have gotten the same exact drink for two years and never had to come like this. My daughter ordered a drink that was light ice and it came full. Did not offer to remake it full size.
Atmosphere: 1
Food: 1
Service: 2
Minea_ Nicole
Never get from this location if you actually want to get what you paid for… spent $30 just to get a damaged/DIRTY cup, wrong lid (with no straw), only one of the syrups I asked for and with it over flowing at the bottom of the cup not even mixed in over a INCH tall, none of the drizzle i literally paid extra for, and again half of the syrups missing, cold foam was non existent but they MADE sure to charge me extra for imaginary cold foam which I find HILARIOUS. Yeahhhh don’t waste your money at this place they make their drinks with their toes not their hands CLEARLY. Couldn’t even get a refund for their f-up.
Literally one ounce of milk in my matcha the rest was foam??? Very strange has happened a few times I am only using the Briarcliff Starbucks from now on
Best coffee ever best pumpkin spice latte
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dragonfruit Lemonade, Raccoon Cake Pop
Literally one ounce of milk in my matcha the rest was foam??? Very strange has happened a few times I am only using the Briarcliff Starbucks from now on
I have been going to this Starbucks forever as I live 30 seconds away and haven’t had issues until recently. I’m not sure whether it is a reflection of having hired new staff or what, but every morning that I come and get a venti shaken espresso. In the past few weeks it has not been made correctly once and tasted completely different and bad. Considering I’ve been getting this drink since it came out I know what it should taste like. My other issue is that I always order ventis, and in the past few weeks every time I go in and my drink is waiting there, the first thing I notice is that there is a massive gap of which the cup is not filled up. every time for the last month there has been a quarter of the cup empty. I am paying for a Venti, which is not cheap nor is any other size, and I expect to have my drink filled for that reason. I never have time to complain as I am always on my way to make a train to work, but please take these issue into account and make the changes. It would be a shame to have to switch to a different starbucks after so many years
Edit- again, unsurprisingly at this point, my venti shaken espresso is not even close to being filled. I’ve gotten this drink for years and have never had this issue until recently. This is my cup after ONE sip. It seems I may have to switch to a different location since I’m washing my money
Kevin is a worker here at the Starbucks in Ossining and he is the kindest!! I absolutely think that Kevin should get paid extra for his hard work to make his customers happy! GO KEVIN!!
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks, but she charged me 22 bucks for an iced coffee, two croissants, strawberry acaid without strawberries, and a cake pop.
Best Starbucks in Westchester ?
Atmosphere: 5
Food: 5
Service: 5
I went here today and there’s 50% off, i was so happy for that! I asked a cup of ice water when I went to grab my coffee but a Hispanic looks lady who just ignored my request and showed me very unpleasant face, I talked to her very nice and I’m sure she heard that! She is extremely rude! I don’t know why, is it because I have an Asia face? She is Hispanic look and wearing glasses, I think she just doesn’t fit this job, hopefully she will not treat everyone like this!!!!
Atmosphere: 2
Food: 5
Service: 1
Customer service is far below average.
Food: 2
Service: 1
Ordered, via uber eats, a grande, and got a tall in a grande cup, filled with ice.
Restaurantji Recommends
Fast and friendly service, love my coffee from Starbucks. Good breakfast sandwich as
Atmosphere: 5
Food: 5
Service: 5
I got a shaken espresso. It came less than 2/3 full and the manager insisted it was correct because I had light ice. I have gotten the same exact drink for two years and never had to come like this. My daughter ordered a drink that was light ice and it came full. Did not offer to remake it full size.
Atmosphere: 1
Food: 1
Service: 2
Never get from this location if you actually want to get what you paid for… spent $30 just to get a damaged/DIRTY cup, wrong lid (with no straw), only one of the syrups I asked for and with it over flowing at the bottom of the cup not even mixed in over a INCH tall, none of the drizzle i literally paid extra for, and again half of the syrups missing, cold foam was non existent but they MADE sure to charge me extra for imaginary cold foam which I find HILARIOUS. Yeahhhh don’t waste your money at this place they make their drinks with their toes not their hands CLEARLY. Couldn’t even get a refund for their f-up.
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service
Comfy, friendly and patient.
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