My momma always make my dish right, like I want it. The food always been good and everyone else chattin lmk I’ll b waiting with my momma In the back I’m on Demon
Atmosphere: 3
Food: 5
Service: 5
Samantha Bates
My family and I order Chinese food 1 time a week. First time ordering from here and food was so disappointing. Dry, incredibly stale and definitely not even close to fresh. Owner was so rude! Will never order again, neither will any of our friends or family.Some advice to the ownership....if you make a mistake or have an unhappy customer, just make it right, arguing, telling them to drive half eaten food back or hanging up on them does nothing positive for your business. Best of luck! Your previous reviews show that there is obviously something wrong with what you are doing and your food so try take a hard look at your restaurant and make some changes. Will never order again.
Food: 1
Service: 1
Samantha Ramos
Terrible! I placed an order for $50 worth of food. Spare ribs were incredibly dry and overcooked. Half chicken was not fresh, tasted old so dry and overcooked, as if it had been re-fried when we ordered it, very dark and dry. Wonton soup had no flavor. Fried rice was white in color which means it was lacking sauce, flavor. Dumplings were very doughy. Even the crispy noodles they throw in the bag were so stale and inedible.I called the restaurant directly to just let them know that this was our first time ordering and we were not happy with the food. I hate to leave reviews and I wanted to let them know the food quality was not on par with their competitors in the area.Women I was transferred to was so aggressive and mean about my honesty about her food, she told me to bring back the food. I told her I got a delivery and asked if she really wanted me to get in the car and drive back the half eaten food. She said if I ate it how can I complain and asked me what I wanted. I told her I didn't want money I was calling because I own a restaurant and I wanted to let her know that her food was very disappointing. She then hung up on me. Disgusting customer service, terrible food. China Ossining is MUCH BETTER. Shame they are closed Tuesdays, I will never make this mistake again. I tried to do the right thing, owner had every opportunity to make it right.Try China Ossining!
Food: 1
Service: 1
Michele Cohane
received a delivery tonight, food was so stale and dry. No flavor. I called to let them know but owner was so rude and told me to bring the food back for a refund. Not worth the money or the terrible customer service. Plenty of other great Chinese food places in Ossining. Shame they couldn't just make it right!
Food: 1
Service: 1
Poor Hello
The place looks like a prison pass through.The food is absolute trash.Honestly the worst chinese place for miles and miles.
Atmosphere: 1
Food: 1
Service: 1
Robert Rodriguez
Without a doubt the most rude staff you can find at any business. Not only are they rude but the food isn't very good here.
Richie F (Poorhello)
The foods not terrible, that is if you get what you ordered. They charged for extra chicken. That’s perfectly fine. Uh where’s the extra chicken? It’s chicken with broccoli not broccoli with chicken. They need to change the nameDon’t let the run down, beat up , old, dreary , dirty mirrors on the wall fool you. The food is much better than their front of house. Otherwise most people would turn around and walk out. That’s what I did , until. Neighbor convinced me to go back and give it a try.
PLEASE READ (if you are considering ordering from here!!!!!) If I could give a 0 star rating I would. I recently purchased a large order totaling about $115 at this establishment. When my order was picked up it was in a box (which I was fine with being that it was a lot of food), upon getting home I noticed an order was missing so I did what anyone would do and called the establishment. During my call I spoke with the daughter or mother, I told her an order was missing but it was paid for she then told me verbatim “yes the order was paid for but we didn’t write it down”, so I then asked if they could deliver it & she acted as if she didn’t want to accommodate for their mistake… so I just decided to pick it up. I then asked her if I can change it to something else she told me yes & that it was the same price so I wouldn’t need to pay any difference. My boyfriend went to pick it up & she tried to tell him he has to pay for the order. He then called me and I explained to him everything she said to me, she then said she would give us back $13 for the difference of the missing order. She then printed the receipt and realized they charged us more than what we received because an order was missing. The mother then preceded to tell my boyfriend that we actually need to pay $123 instead of the $113. So now she is trying to charge us more for her mistake. I said to my boyfriend just to get the money back and forget the order. As he tried to the mother ignored him after asking for our money back several times. She then took her daughter and herself and walked in the back. They ended up taking extra money from us instead of owning up to their mistake and just making a simple fix. The mother was beyond rude, unprofessional and very dismissive. I would never order from here again. And to top it off the food we did receive was dry, our egg rolls were dark brown on the inside as if they were old. I’m very disgusted in this establishment and their morals.
The Dreaded Chalupacabra
The food is good, and there's a lot of it. I've ordered here twice now, once getting one of the specials (the spicy crispy pork, it comes with an egg roll and pork fried rice... And I had leftovers) and the second time getting the pu-pu platter which I got as an entree... They're not kidding, this thing feeds two people. I haven't had a bad bite from this place yet, I got the pu-pu to get a more solid idea of their menu... It's good. It's very good, especially for the price.They also don't have a delivery fee, which is rare in 2022. I got enough food to happily stuff my face twice for 15 bucks. If you're in the area and you want a strong combination of cheap but tasty? Give Xin a shot.Edit 6/2022: They apparently don't deliver during lunch during the week? Gonna have to knock a star off for that, you know people at work still need food right guys?
Etta L.
Good. Sometimes better than other times. Close to my home so is my go to if I want Chinese food. If something was close and consistently good I would prefer that.
Food was tepid & bland. No pork in pork egg roll & General Tso's tastes like sesame chicken mixed with sweet & sour sauce.
very very very baaaaaaaaaad
Food is always excellent and service is great. I've had delivery and always hot and on time. Recommended to all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crispy Shrimp, Bar-B-Q Spare Ribs, Wonton Soup, Egg Roll
My momma always make my dish right, like I want it. The food always been good and everyone else chattin lmk I’ll b waiting with my momma In the back I’m on Demon
Atmosphere: 3
Food: 5
Service: 5
My family and I order Chinese food 1 time a week. First time ordering from here and food was so disappointing. Dry, incredibly stale and definitely not even close to fresh. Owner was so rude! Will never order again, neither will any of our friends or family.Some advice to the ownership....if you make a mistake or have an unhappy customer, just make it right, arguing, telling them to drive half eaten food back or hanging up on them does nothing positive for your business. Best of luck! Your previous reviews show that there is obviously something wrong with what you are doing and your food so try take a hard look at your restaurant and make some changes. Will never order again.
Food: 1
Service: 1
Terrible! I placed an order for $50 worth of food. Spare ribs were incredibly dry and overcooked. Half chicken was not fresh, tasted old so dry and overcooked, as if it had been re-fried when we ordered it, very dark and dry. Wonton soup had no flavor. Fried rice was white in color which means it was lacking sauce, flavor. Dumplings were very doughy. Even the crispy noodles they throw in the bag were so stale and inedible.I called the restaurant directly to just let them know that this was our first time ordering and we were not happy with the food. I hate to leave reviews and I wanted to let them know the food quality was not on par with their competitors in the area.Women I was transferred to was so aggressive and mean about my honesty about her food, she told me to bring back the food. I told her I got a delivery and asked if she really wanted me to get in the car and drive back the half eaten food. She said if I ate it how can I complain and asked me what I wanted. I told her I didn't want money I was calling because I own a restaurant and I wanted to let her know that her food was very disappointing. She then hung up on me. Disgusting customer service, terrible food. China Ossining is MUCH BETTER. Shame they are closed Tuesdays, I will never make this mistake again. I tried to do the right thing, owner had every opportunity to make it right.Try China Ossining!
Food: 1
Service: 1
received a delivery tonight, food was so stale and dry. No flavor. I called to let them know but owner was so rude and told me to bring the food back for a refund. Not worth the money or the terrible customer service. Plenty of other great Chinese food places in Ossining. Shame they couldn't just make it right!
Food: 1
Service: 1
The place looks like a prison pass through.The food is absolute trash.Honestly the worst chinese place for miles and miles.
Atmosphere: 1
Food: 1
Service: 1
Without a doubt the most rude staff you can find at any business. Not only are they rude but the food isn't very good here.
The foods not terrible, that is if you get what you ordered. They charged for extra chicken. That’s perfectly fine. Uh where’s the extra chicken? It’s chicken with broccoli not broccoli with chicken. They need to change the nameDon’t let the run down, beat up , old, dreary , dirty mirrors on the wall fool you. The food is much better than their front of house. Otherwise most people would turn around and walk out. That’s what I did , until. Neighbor convinced me to go back and give it a try.
Recommended dishes: Vegetable Egg Roll
Restaurantji Recommends
delivery is easy and fast.
No frills Chinese food that tastes good!
PLEASE READ (if you are considering ordering from here!!!!!) If I could give a 0 star rating I would. I recently purchased a large order totaling about $115 at this establishment. When my order was picked up it was in a box (which I was fine with being that it was a lot of food), upon getting home I noticed an order was missing so I did what anyone would do and called the establishment. During my call I spoke with the daughter or mother, I told her an order was missing but it was paid for she then told me verbatim “yes the order was paid for but we didn’t write it down”, so I then asked if they could deliver it & she acted as if she didn’t want to accommodate for their mistake… so I just decided to pick it up. I then asked her if I can change it to something else she told me yes & that it was the same price so I wouldn’t need to pay any difference. My boyfriend went to pick it up & she tried to tell him he has to pay for the order. He then called me and I explained to him everything she said to me, she then said she would give us back $13 for the difference of the missing order. She then printed the receipt and realized they charged us more than what we received because an order was missing. The mother then preceded to tell my boyfriend that we actually need to pay $123 instead of the $113. So now she is trying to charge us more for her mistake. I said to my boyfriend just to get the money back and forget the order. As he tried to the mother ignored him after asking for our money back several times. She then took her daughter and herself and walked in the back. They ended up taking extra money from us instead of owning up to their mistake and just making a simple fix. The mother was beyond rude, unprofessional and very dismissive. I would never order from here again. And to top it off the food we did receive was dry, our egg rolls were dark brown on the inside as if they were old. I’m very disgusted in this establishment and their morals.
The food is good, and there's a lot of it. I've ordered here twice now, once getting one of the specials (the spicy crispy pork, it comes with an egg roll and pork fried rice... And I had leftovers) and the second time getting the pu-pu platter which I got as an entree... They're not kidding, this thing feeds two people. I haven't had a bad bite from this place yet, I got the pu-pu to get a more solid idea of their menu... It's good. It's very good, especially for the price.They also don't have a delivery fee, which is rare in 2022. I got enough food to happily stuff my face twice for 15 bucks. If you're in the area and you want a strong combination of cheap but tasty? Give Xin a shot.Edit 6/2022: They apparently don't deliver during lunch during the week? Gonna have to knock a star off for that, you know people at work still need food right guys?
Good. Sometimes better than other times. Close to my home so is my go to if I want Chinese food. If something was close and consistently good I would prefer that.