Typical Dunkin...the munchkins were stale tasting though
Atmosphere: 5
Food: 4
Service: 4
Shelly Benedict
Bought two coffee just about half an hr ago hot vanilla swirl coffees ask for coffee cream and sugar they even ask to make sure and I got none … Not happy I get more coffees that are not good then are made right it cost almost 4 dollars a coffee, I stopped buying them for over a month when I used to go there at least twice a day I just don’t buy coffee I also buy food so I usually spend 30 dollars a stop that’s at least 60 a day there
April
So far this location has been great
Ttiffani Stewart
Stopped getting the roasted chicken wraps because they were cold almost frozen in the middle. Its been 4 months, Got one today and guess what! STILL FROZEN IN THE MIDDLE!
Atmosphere: 1
Food: 1
Service: 1
George Swatkowski
Never had a problem there and they always got my order right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
Darlene Lower
Not my coffee this am, label is correct but not product. Just frustrating when I get to work with the wrong coffee
Service: 4
Vincent Ruggio
Very fast service
Atmosphere: 5
Food: 5
Service: 5
Luke Potter
Dunkin donuts needs to stop putting advertisements of donuts up they dont have! This company has gone under in the last 10 years. If I come through everyday for the last week and you keep saying your out of the cotton candy donuts then that means what? MAKE MORE. Horrible management running these places. Can't figure out what their actual customers want. Do BETTER DUNKIN FO NUTS
Atmosphere: 5
Food: 1
Service: 5
Emily Bowen
This is their pathetic excuse for a fulfilled medium dunkalatte…. FULL!!!??? Not even close. Why am I paying almost $6 for a speciality drink that is a luxury and I don’t even get a full cup?! Ridiculous. Even talked to the employees at the window and was just given an excuse instead of filling my cup or at least charging me for the small they delivered…. Very disappointed
After going to Dunkin and being told that they had no decaf iced coffee left I asked for extra ice and a larger cup to ice down the hot decaf coffee But apparently that was too much to ask I thought iced coffee was brutal hot and chilled but I’m no barista. I asked for four different types of donuts for my kids and she kept saying we don’t have any of that we don’t have any of that and I asked for her to read off the list of what they had since it seems like that would be the shorter route She told me they had a certain type and when I asked for two of them she said we don’t have any that happened twice. All the sudden another voice came on the intercom and asked me to turn my head twice which is ridiculous to me it seems like a form of attempted intimidation there’s no reason for her to see my face. She then proceeded to tell me what’s the confusion she just read off the list to you. It was rude uncalled for and despicable customer service after being told pretty much everything I had asked for was not available a little bit of patience would’ve been nice for someone who’s buying and paying for services they were rude that’s all you can say.
Atmosphere: 1
Food: 1
Service: 1
Grace O’Gorman
Attention Emily please read this! Honestly I’m done going to this Dunkin, when I’m home it is my go to Dunkin. But the past year or two anytime I order, something is always messed up. I never leave reviews but today was my last time at this specific Dunkin (right next to ruby Tuesdays). I’ve honestly just had a bad day and then open my avocado toast to pretty much no avocado. most of the avocado was outside on top of the box and the worker tried hiding it with napkins and my receipt on top of it… so just bacon and bread and the bread was not toasted. Like come on. I ordered 15-20 before i arrived hoping everything was done and when i pulled up to the window i was told they were still working on my toast, no biggie I’ll wait as long as i have to for my order and for it to be right, and it was not correctly made. I’ve worked in the service industry so I understand if there was a rush or whatever. BUT I’m the person that just thinks if you’re working a job, you work hard, and do your job correctly. Im not looking for anything free or reimbursed I just wanted to shine light on the sub par work of employees at this specific Dunkin.
Atmosphere: 2
Food: 2
Service: 2
J O
After going to Dunkin and being told that they had no decaf iced coffee left I asked for extra ice and a larger cup to ice down the hot decaf coffee But apparently that was too much to ask I thought iced coffee was brutal hot and chilled but I’m no barista. I asked for four different types of donuts for my kids and she kept saying we don’t have any of that we don’t have any of that and I asked for her to read off the list of what they had since it seems like that would be the shorter route She told me they had a certain type and when I asked for two of them she said we don’t have any that happened twice. All the sudden another voice came on the intercom and asked me to turn my head twice which is ridiculous to me it seems like a form of attempted intimidation there’s no reason for her to see my face. She then proceeded to tell me what’s the confusion she just read off the list to you. It was rude uncalled for and despicable customer service after being told pretty much everything I had asked for was not available a little bit of patience would’ve been nice for someone who’s buying and paying for services they were rude that’s all you can say.
Atmosphere: 1
Food: 1
Service: 1
Annee Silver
This Dunkin is really inconsistent. They forget items a lot, have to be reminded of much, and don’t have the best attitudes. I’d leave it negative reviews for the taste of their coffee and the donuts can sometimes be stale
Atmosphere: 1
Food: 1
Service: 1
Eternity Paulley
They two people that are working need a pay rise!!!!!! On 11-17-24 this one goes to the one on 104 in Oswego NY!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Bagels
Friendly staff
Typical Dunkin...the munchkins were stale tasting though
Atmosphere: 5
Food: 4
Service: 4
Bought two coffee just about half an hr ago hot vanilla swirl coffees ask for coffee cream and sugar they even ask to make sure and I got none … Not happy I get more coffees that are not good then are made right it cost almost 4 dollars a coffee, I stopped buying them for over a month when I used to go there at least twice a day I just don’t buy coffee I also buy food so I usually spend 30 dollars a stop that’s at least 60 a day there
So far this location has been great
Stopped getting the roasted chicken wraps because they were cold almost frozen in the middle. Its been 4 months,
Got one today and guess what! STILL FROZEN IN THE MIDDLE!
Atmosphere: 1
Food: 1
Service: 1
Never had a problem there and they always got my order right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
Not my coffee this am, label is correct but not product. Just frustrating when I get to work with the wrong coffee
Service: 4
Very fast service
Atmosphere: 5
Food: 5
Service: 5
Dunkin donuts needs to stop putting advertisements of donuts up they dont have! This company has gone under in the last 10 years. If I come through everyday for the last week and you keep saying your out of the cotton candy donuts then that means what? MAKE MORE. Horrible management running these places. Can't figure out what their actual customers want. Do BETTER DUNKIN FO NUTS
Atmosphere: 5
Food: 1
Service: 5
This is their pathetic excuse for a fulfilled medium dunkalatte…. FULL!!!??? Not even close. Why am I paying almost $6 for a speciality drink that is a luxury and I don’t even get a full cup?! Ridiculous. Even talked to the employees at the window and was just given an excuse instead of filling my cup or at least charging me for the small they delivered…. Very disappointed
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
After going to Dunkin and being told that they had no decaf iced coffee left I asked for extra ice and a larger cup to ice down the hot decaf coffee But apparently that was too much to ask I thought iced coffee was brutal hot and chilled but I’m no barista. I asked for four different types of donuts for my kids and she kept saying we don’t have any of that we don’t have any of that and I asked for her to read off the list of what they had since it seems like that would be the shorter route She told me they had a certain type and when I asked for two of them she said we don’t have any that happened twice. All the sudden another voice came on the intercom and asked me to turn my head twice which is ridiculous to me it seems like a form of attempted intimidation there’s no reason for her to see my face. She then proceeded to tell me what’s the confusion she just read off the list to you. It was rude uncalled for and despicable customer service after being told pretty much everything I had asked for was not available a little bit of patience would’ve been nice for someone who’s buying and paying for services they were rude that’s all you can say.
Atmosphere: 1
Food: 1
Service: 1
Attention Emily please read this! Honestly I’m done going to this Dunkin, when I’m home it is my go to Dunkin. But the past year or two anytime I order, something is always messed up. I never leave reviews but today was my last time at this specific Dunkin (right next to ruby Tuesdays). I’ve honestly just had a bad day and then open my avocado toast to pretty much no avocado. most of the avocado was outside on top of the box and the worker tried hiding it with napkins and my receipt on top of it… so just bacon and bread and the bread was not toasted. Like come on. I ordered 15-20 before i arrived hoping everything was done and when i pulled up to the window i was told they were still working on my toast, no biggie I’ll wait as long as i have to for my order and for it to be right, and it was not correctly made. I’ve worked in the service industry so I understand if there was a rush or whatever. BUT I’m the person that just thinks if you’re working a job, you work hard, and do your job correctly. Im not looking for anything free or reimbursed I just wanted to shine light on the sub par work of employees at this specific Dunkin.
Atmosphere: 2
Food: 2
Service: 2
After going to Dunkin and being told that they had no decaf iced coffee left I asked for extra ice and a larger cup to ice down the hot decaf coffee But apparently that was too much to ask I thought iced coffee was brutal hot and chilled but I’m no barista. I asked for four different types of donuts for my kids and she kept saying we don’t have any of that we don’t have any of that and I asked for her to read off the list of what they had since it seems like that would be the shorter route She told me they had a certain type and when I asked for two of them she said we don’t have any that happened twice. All the sudden another voice came on the intercom and asked me to turn my head twice which is ridiculous to me it seems like a form of attempted intimidation there’s no reason for her to see my face. She then proceeded to tell me what’s the confusion she just read off the list to you. It was rude uncalled for and despicable customer service after being told pretty much everything I had asked for was not available a little bit of patience would’ve been nice for someone who’s buying and paying for services they were rude that’s all you can say.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is really inconsistent. They forget items a lot, have to be reminded of much, and don’t have the best attitudes. I’d leave it negative reviews for the taste of their coffee and the donuts can sometimes be stale
Atmosphere: 1
Food: 1
Service: 1
They two people that are working need a pay rise!!!!!! On 11-17-24 this one goes to the one on 104 in Oswego NY!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Bagels
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