My family and I usually order from here regularly and have no problems, but this morning was the worst experience I've had in a while. I placed my order at the register from an older lady with long white hair and after placing it, she repeated the order back to me and the entire crew there got my order wrong. After letting the register operator know about the mess up, she proceeds to argue with me and roll her eyes stating that she never repeated anything back, which she had not done once, but TWICE. My husband orders an iced original blend and i order a cold brew. Two cold brews were made, and i was a breakfast sandwich short. The environment was very unprofessional, to say the least.
Atmosphere: 1
Food: 1
Service: 1
kaylee fisher
They don't ever put lids on all the way. To busy joking around with eachother to pay attention to something so simple. Useless.
Service: 1
Carrie Myers
Great drinksParking: Parking isn't too badKid-friendliness: Kids will love it there
There was issues with my Dunkin donut pickup order and the lady was very accommodating and provided above and beyond service including walking out my order to me when I was checking on my dog : )
Atmosphere: 5
Food: 5
Service: 5
Geno Jessmone
It's Dunkin Donuts. The coffee was very hot and the breakfast sandwich lacked bacon.
Atmosphere: 4
Food: 4
Service: 4
Russell Bristol
The line is sometimes slow to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
ruthie wallace
Coffee is so dam hot it takes 20 minutes to cool down enough to drink. Ridiculous... No need for it to be that hot !!!
Atmosphere: 5
Food: 5
Service: 5
Cshante Lawrence
Megan is amazing. She saw me sitting there for two hours and she offered me a full meal on the house. Asks me what i wanted and everything. Shes the sweetest
Mika Schumacher
I go to Dunkin multiple times a week because I have lost control of my life. The staff are great. Like that drive thru line gets insane but they just keep cool and work hard. Dunkin employees are braver than most.
If you like paying high prices for a 1/2, a cup of hot chocolate. Then this is a place for you.
Rod Stoutenger
Been there a couple of times in the past few months and received coffee with grounds in it... was told that someone didn't clean it out before and they will get me a fresh cup.... ok but 2 times in a row... come
Atmosphere: 2
Service: 2
aVerage SKill
Nice place for the quick cup of joe or a bite to eat on the road. There are plenty of Dunkins in the city of Oswego personally I believe 3 to be too many but "America Runs on Dunkin ". Good service quality coffee about what you'd expect from a Dunkin.
Atmosphere: 4
Food: 4
Service: 4
Nicole Van Horn
I am literally a dunky junkie , however, there are price hikes every few weeks, the food is ehhhh, ok but I'd only get food if it's an emergency it's not worth the price. I go for the iced coffees
Atmosphere: 2
Food: 2
Service: 3
George Szymanski
So they remodel the resturant staff is very slow must up at least 4 people order as i sat there girl.keep saying i dont know when customer ask a question she is very rude and has no respect to customer corporate need to do something about
Very good but a little pricey
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
My family and I usually order from here regularly and have no problems, but this morning was the worst experience I've had in a while. I placed my order at the register from an older lady with long white hair and after placing it, she repeated the order back to me and the entire crew there got my order wrong. After letting the register operator know about the mess up, she proceeds to argue with me and roll her eyes stating that she never repeated anything back, which she had not done once, but TWICE. My husband orders an iced original blend and i order a cold brew. Two cold brews were made, and i was a breakfast sandwich short. The environment was very unprofessional, to say the least.
Atmosphere: 1
Food: 1
Service: 1
They don't ever put lids on all the way. To busy joking around with eachother to pay attention to something so simple. Useless.
Service: 1
Great drinksParking: Parking isn't too badKid-friendliness: Kids will love it there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Dunkin' Coconut Refreshers, Donuts
There was issues with my Dunkin donut pickup order and the lady was very accommodating and provided above and beyond service including walking out my order to me when I was checking on my dog : )
Atmosphere: 5
Food: 5
Service: 5
It's Dunkin Donuts. The coffee was very hot and the breakfast sandwich lacked bacon.
Atmosphere: 4
Food: 4
Service: 4
The line is sometimes slow to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
Coffee is so dam hot it takes 20 minutes to cool down enough to drink. Ridiculous... No need for it to be that hot !!!
Atmosphere: 5
Food: 5
Service: 5
Megan is amazing. She saw me sitting there for two hours and she offered me a full meal on the house. Asks me what i wanted and everything. Shes the sweetest
I go to Dunkin multiple times a week because I have lost control of my life. The staff are great. Like that drive thru line gets insane but they just keep cool and work hard. Dunkin employees are braver than most.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oyster Pail
Restaurantji Recommends
If you like paying high prices for a 1/2, a cup of hot chocolate. Then this is a place for you.
Been there a couple of times in the past few months and received coffee with grounds in it... was told that someone didn't clean it out before and they will get me a fresh cup.... ok but 2 times in a row... come
Atmosphere: 2
Service: 2
Nice place for the quick cup of joe or a bite to eat on the road. There are plenty of Dunkins in the city of Oswego personally I believe 3 to be too many but "America Runs on Dunkin ". Good service quality coffee about what you'd expect from a Dunkin.
Atmosphere: 4
Food: 4
Service: 4
I am literally a dunky junkie , however, there are price hikes every few weeks, the food is ehhhh, ok but I'd only get food if it's an emergency it's not worth the price. I go for the iced coffees
Atmosphere: 2
Food: 2
Service: 3
So they remodel the resturant staff is very slow must up at least 4 people order as i sat there girl.keep saying i dont know when customer ask a question she is very rude and has no respect to customer corporate need to do something about
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg and Cheese, Bagels