Extremely efficient and polite employee helped my party which included a child who employee very patient with. Very happy with the staff. Only thing I didn't like about the cash out system is you can accidentally tip twice. There is a tip cup b4 the register but you can tip when you pay with your card. I have no problem tipping once as I said great workers. But tipping twice is to much.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rice Bowl
Desiree Breitbeck
Ordered myself and my boyfriend dinner from here, (I have only ever eaten here once and that was the fulton location, but he loves it so we decided to get food from the Oswego location.)I thought, sure why not try something new?Well we both ended up getting the loaded nachos with queso, and I also, got a quesdilla and a sprite. His nachos were perfect, however, I was supposed to have black beans, sautéed mushrooms and cheese on mine. Well, there was only maybe 5-6 beans in the entire bowl, and the "sautéed" mushrooms were ice cold and hard, and for some reason they LOADED tomatoes on it which I definitely did not order because I hate tomatoes and it also does not say tomatoes on our receipt so I know I didn't accidentally order them by mistake. I thought, okay, whatever I still have my quesdilla, I'll just eat that. My quesdilla was supposed to have the SAME ingredients (sautéed mushrooms, black beans, and cheese) with the addition of taco sauce. Well I go to pick it up and this is ALSO LOADED with tomatoes to the point where the tortilla shell is completely soggy and falling apart from the moisture, I couldn't even hold it.On top of that, the sprite I got tasted AWFUL. Either their soda machines need to be cleaned out or something else was up with it, because it was completely undrinkable for myself and my boyfriend who tried it just to be sure it wasn't my taste buds.So then my boyfriend decides to call the restaurant (we ordered for take out) to see if we can get the order fixed or refund it or something, a man named Nate or Nick(not sure if he is the manager or not) answered the phone and placed my boyfriend on hold and said he would be right with us as soon as he was done helping the customer he was with, now my boyfriend has been on hold for literally half an hour, so he hangs up and calls back, and the man told him that he tried to answer the call and no one was there, which is a lie because NO ONE picked up our call, and then proceeds to tell my boyfriend to wait another 15 mintes.The amount of money we spent on this order, I expect better service&quality.My boyfriend and I have both worked in food service before so we undstand that mistakes are made, and were super polite about it when initially calling but after being put on hold for an HOUR with no resolution or any support of compensation or anything towards us. I will never be eating here again and would definitely not recommend anyone else either. The quality does NOT equal the price.
Atmosphere: 2
Food: 1
Service: 1
Schmidt Oppen
The food was okay, very good
Atmosphere: 3
Food: 3
Service: 5
Alex Colin
Employees are always nice and the meals are
Food: 5
Service: 5
Recommended dishes: Queso, Steak, Fajita
rachel hurlburt
Loved it! Just a bit chilly dining in though..
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nachos
joy daniels
The shift management is too young and ridiculous. My daughter works here and gets no breaks said only favorites gets breaks and refused to purchase food after her shift. She’s not 16 and a diabetic I’m over this horrible atmosphere. She can find another pt job. Don’t send your teen to work here, they are
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chips
STaylor
Wheelchair accessibility: There is a ramp at the end of the sidewalk though not well marked.
Love the food, always cold if you're going to eat in.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Rice and Beans, Burrito, Queso, Chips
Russell Bristol
Great place to get something different to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito
Morgan Krul
Every time I go to Fajita something is missing or completely incorrect. I’m genuinely shocked at this because there are soooo many people upfront working. Every item on my order that they had to make was circled, yet more than half of my order was incorrect. For as much as some of the items are, I would hope to actually get my order as I order it.I’ve worked in restaurants before, so I understand the mistakes. However, this is consistent and something that is expected to happen whenever ordering from here.
Overpriced fast food, but at least the customer service was good!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla
Kathy Horth
The food is generally good, but I always look forward to their queso. However, paying 7.50 for a large only to have it so soupy, it was like water and you can't dip your chip in it and expect it to stay on. Very disappointing.
Food: 2
Recommended dishes: Chips
Ronald Reynolds
Drove 2 hours out of my way just for Fajita grill. Best burritos, chips and queso you will get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Megan Barnes
huge portions at fair price and way better than the chain fast food mexican places!
Atmosphere: 5
Food: 5
Service: 5
Richard Frisicano (Rick)
Staff was great. Food was really good. Sat outside. Recommended.
Extremely efficient and polite employee helped my party which included a child who employee very patient with. Very happy with the staff. Only thing I didn't like about the cash out system is you can accidentally tip twice. There is a tip cup b4 the register but you can tip when you pay with your card. I have no problem tipping once as I said great workers. But tipping twice is to much.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rice Bowl
Ordered myself and my boyfriend dinner from here, (I have only ever eaten here once and that was the fulton location, but he loves it so we decided to get food from the Oswego location.)I thought, sure why not try something new?Well we both ended up getting the loaded nachos with queso, and I also, got a quesdilla and a sprite. His nachos were perfect, however, I was supposed to have black beans, sautéed mushrooms and cheese on mine. Well, there was only maybe 5-6 beans in the entire bowl, and the "sautéed" mushrooms were ice cold and hard, and for some reason they LOADED tomatoes on it which I definitely did not order because I hate tomatoes and it also does not say tomatoes on our receipt so I know I didn't accidentally order them by mistake. I thought, okay, whatever I still have my quesdilla, I'll just eat that. My quesdilla was supposed to have the SAME ingredients (sautéed mushrooms, black beans, and cheese) with the addition of taco sauce. Well I go to pick it up and this is ALSO LOADED with tomatoes to the point where the tortilla shell is completely soggy and falling apart from the moisture, I couldn't even hold it.On top of that, the sprite I got tasted AWFUL. Either their soda machines need to be cleaned out or something else was up with it, because it was completely undrinkable for myself and my boyfriend who tried it just to be sure it wasn't my taste buds.So then my boyfriend decides to call the restaurant (we ordered for take out) to see if we can get the order fixed or refund it or something, a man named Nate or Nick(not sure if he is the manager or not) answered the phone and placed my boyfriend on hold and said he would be right with us as soon as he was done helping the customer he was with, now my boyfriend has been on hold for literally half an hour, so he hangs up and calls back, and the man told him that he tried to answer the call and no one was there, which is a lie because NO ONE picked up our call, and then proceeds to tell my boyfriend to wait another 15 mintes.The amount of money we spent on this order, I expect better service&quality.My boyfriend and I have both worked in food service before so we undstand that mistakes are made, and were super polite about it when initially calling but after being put on hold for an HOUR with no resolution or any support of compensation or anything towards us. I will never be eating here again and would definitely not recommend anyone else either. The quality does NOT equal the price.
Atmosphere: 2
Food: 1
Service: 1
The food was okay, very good
Atmosphere: 3
Food: 3
Service: 5
Employees are always nice and the meals are
Food: 5
Service: 5
Recommended dishes: Queso, Steak, Fajita
Loved it! Just a bit chilly dining in though..
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nachos
The shift management is too young and ridiculous. My daughter works here and gets no breaks said only favorites gets breaks and refused to purchase food after her shift. She’s not 16 and a diabetic I’m over this horrible atmosphere. She can find another pt job. Don’t send your teen to work here, they are
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chips
Wheelchair accessibility: There is a ramp at the end of the sidewalk though not well marked.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito, Queso, Chips, Quesadilla
Love the food, always cold if you're going to eat in.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Rice and Beans, Burrito, Queso, Chips
Great place to get something different to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito
Every time I go to Fajita something is missing or completely incorrect. I’m genuinely shocked at this because there are soooo many people upfront working. Every item on my order that they had to make was circled, yet more than half of my order was incorrect. For as much as some of the items are, I would hope to actually get my order as I order it.I’ve worked in restaurants before, so I understand the mistakes. However, this is consistent and something that is expected to happen whenever ordering from here.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Overpriced fast food, but at least the customer service was good!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Quesadilla
The food is generally good, but I always look forward to their queso. However, paying 7.50 for a large only to have it so soupy, it was like water and you can't dip your chip in it and expect it to stay on. Very disappointing.
Food: 2
Recommended dishes: Chips
Drove 2 hours out of my way just for Fajita grill. Best burritos, chips and queso you will get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
huge portions at fair price and way better than the chain fast food mexican places!
Atmosphere: 5
Food: 5
Service: 5
Staff was great. Food was really good. Sat outside. Recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito