Most of the time they take over an hour, especially after 5 pm. They prioritize door dash over everything as well. It’s super annoying
Atmosphere: 1
Food: 5
Service: 4
John Edwards
Worst McDonald’s I’ve been to and my expectations for McDonald’s are low. Burgers came out decent, fries were stale, and items were missing but I can tolerate and expect that from McDonalds. What I cannot tolerate is the “service” I got. I arrive there and the drive through speaker is down with a note says pull up to first window, not a big deal so I pull up to the first window and wait 15 minutes nobody comes to it so I think maybe they meant the window labeled 1 but is the 2nd window so I pull up to that one and after someone is given food through it I am told I need to go back around to the other window. I ask if I can just get my order there because I placed a mobile order and am rudely told no and they shut the window, so I go around to the original window and tell them my mobile order code they wave me through and then I wait at the other window for 10 minutes till they hand me the drink for my order and tell me that the rest will be out in a minute 5 more minutes and it’s out……and the orders wrong but whatever I’m done at this point
Atmosphere: 1
Food: 2
Service: 1
jim kuhn
They are understaffed. The people that work there are great. There aren't enough of them. If you see three cars in the Drive-Thru line count on at least 10 minutes sometimes 15.
The food is cooked well. I have never had any problems with any of the food.
If the store would hire more people, I would stop by more often. Twice in the last week I have driven off without getting my food because I sat at the window for 10 minutes, and all i was getting was a double cheeseburger.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Double Cheeseburger
Paul ruggio
This place has some of the slowest employees I have ever seen anywhere. It’s pretty sad when it takes over 30 minutes to go through the drive thru line. I could have gone to ruby tuesdays and been out in the time it took them to get my food in the drive thru. If I would at this location I would be embarrassed.
John Oliveri
Have been going here a long time and they have never managed to improve the service. Unacceptable wait times in the drive thru (occasionally over 20 minutes), no service inside the restaurant, unmaintained dining room, and orders are almost always missing items. If they’re going to turn the restaurant into a DoorDash food factory they could at least do everyone else the favor of closing the drive thru and dining room that they very clearly no longer care about. Not that it solves the order accuracy, that’s still consistently bad through DoorDash.
Atmosphere: 1
Food: 4
Service: 1
Jacqueline Marriott
I normally do not leave reviews, good or bad but!!!! We order as a group from work and constantly have missing items. This gets very frustrating as we have called the store numerous times but this is still happening. This time my missing item was my whole meal except the french fries. If you call them they put your name down in a book for them to credit you the next time you come in. They really need to try better at getting orders together.
Atmosphere: 5
Food: 5
Service: 1
Mike
Service is a joke fast food not here always guaranteed to wait no quick service w food manager is always flanting with guys Instead ad of her job place is dump
Atmosphere: 1
Food: 1
Service: 1
Melanie Forester
If you're looking for decent food, look elsewhere but if you're looking for consistency then this is the place for you. The food here is consistently AWFUL. Doesn't matter what time of day it is, the food will be stale, overcooked, and inedible. They maybe change the fryer grease once a month so the fries taste rancid and reuse meat patties from the day prior so your burgers are chewy, hard around the edges, and just taste off. This place should be torn down and replaced with literally anything else.
Atmosphere: 1
Food: 1
Service: 3
Amanda
Probably one of the worst McDonald’s I have ever been to. 30 minutes waiting in the drive through, handed half of my food and then another 5 minutes waiting for the girl to come to the window and rudely say to someone inside “why is this car still here?” And then come to the window and ask “what are you waiting for?” I say the rest of my order and then I’m handed a bag that everything inside is cold. Pathetic.
Kenna
Slowest McDonald's ever. These workers just look lazy. Have a dining room full of people right now and are slouching around. Definitely need to fire every single worker here and start fresh. Terrible service and terrible attitudes
The service is often very very slow. I have experienced waiting for 30 minutes in the drive thru due to a problem they were having. No one apologized or offered to comp any of my food or acknowledged my inconvenience in any way.
Just tonight, I placed an order through the app (the savings in the app are quite good, so points for that).
When I arrived, I wanted to add another sandwich, but was told I could not. So then I asked to place a separate order, and was refused because of their new "one order per car" policy. It was one sandwich and would have taken another 30 seconds. Very disappointed.
I really wouldn't give them 1 star. The restaurant is dirty and disgusting. The food was gross. It was so bad I wouldn't even take a bite. The hamburger was paper thin and black ⚫️ the frys were just as bad. I waited over 20 mins for a mobile order. Take some advice and don't go there. The owner and managers should be embarrassed 😳
Atmosphere: 1
Food: 1
Service: 1
Devin Lancaster
Service is excessively slow. Multiple times now I have stood at the counter for atleast 30 minutes and no one approaches me. They walk right past everyone and act as if we aren't here. They move slow and screw up orders often. Very poor service.
Most of the time they take over an hour, especially after 5 pm. They prioritize door dash over everything as well. It’s super annoying
Atmosphere: 1
Food: 5
Service: 4
Worst McDonald’s I’ve been to and my expectations for McDonald’s are low. Burgers came out decent, fries were stale, and items were missing but I can tolerate and expect that from McDonalds. What I cannot tolerate is the “service” I got. I arrive there and the drive through speaker is down with a note says pull up to first window, not a big deal so I pull up to the first window and wait 15 minutes nobody comes to it so I think maybe they meant the window labeled 1 but is the 2nd window so I pull up to that one and after someone is given food through it I am told I need to go back around to the other window. I ask if I can just get my order there because I placed a mobile order and am rudely told no and they shut the window, so I go around to the original window and tell them my mobile order code they wave me through and then I wait at the other window for 10 minutes till they hand me the drink for my order and tell me that the rest will be out in a minute 5 more minutes and it’s out……and the orders wrong but whatever I’m done at this point
Atmosphere: 1
Food: 2
Service: 1
They are understaffed. The people that work there are great. There aren't enough of them. If you see three cars in the Drive-Thru line count on at least 10 minutes sometimes 15.
The food is cooked well. I have never had any problems with any of the food.
If the store would hire more people, I would stop by more often. Twice in the last week I have driven off without getting my food because I sat at the window for 10 minutes, and all i was getting was a double cheeseburger.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Double Cheeseburger
This place has some of the slowest employees I have ever seen anywhere. It’s pretty sad when it takes over 30 minutes to go through the drive thru line. I could have gone to ruby tuesdays and been out in the time it took them to get my food in the drive thru. If I would at this location I would be embarrassed.
Have been going here a long time and they have never managed to improve the service. Unacceptable wait times in the drive thru (occasionally over 20 minutes), no service inside the restaurant, unmaintained dining room, and orders are almost always missing items. If they’re going to turn the restaurant into a DoorDash food factory they could at least do everyone else the favor of closing the drive thru and dining room that they very clearly no longer care about. Not that it solves the order accuracy, that’s still consistently bad through DoorDash.
Atmosphere: 1
Food: 4
Service: 1
I normally do not leave reviews, good or bad but!!!! We order as a group from work and constantly have missing items. This gets very frustrating as we have called the store numerous times but this is still happening. This time my missing item was my whole meal except the french fries. If you call them they put your name down in a book for them to credit you the next time you come in. They really need to try better at getting orders together.
Atmosphere: 5
Food: 5
Service: 1
Service is a joke fast food not here always guaranteed to wait no quick service w food manager is always flanting with guys Instead ad of her job place is dump
Atmosphere: 1
Food: 1
Service: 1
If you're looking for decent food, look elsewhere but if you're looking for consistency then this is the place for you. The food here is consistently AWFUL. Doesn't matter what time of day it is, the food will be stale, overcooked, and inedible. They maybe change the fryer grease once a month so the fries taste rancid and reuse meat patties from the day prior so your burgers are chewy, hard around the edges, and just taste off. This place should be torn down and replaced with literally anything else.
Atmosphere: 1
Food: 1
Service: 3
Probably one of the worst McDonald’s I have ever been to. 30 minutes waiting in the drive through, handed half of my food and then another 5 minutes waiting for the girl to come to the window and rudely say to someone inside “why is this car still here?” And then come to the window and ask “what are you waiting for?” I say the rest of my order and then I’m handed a bag that everything inside is cold. Pathetic.
Slowest McDonald's ever. These workers just look lazy. Have a dining room full of people right now and are slouching around. Definitely need to fire every single worker here and start fresh. Terrible service and terrible attitudes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love McDonald's due to its reliability
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, Cheeseburger
The service is often very very slow. I have experienced waiting for 30 minutes in the drive thru due to a problem they were having. No one apologized or offered to comp any of my food or acknowledged my inconvenience in any way.
Just tonight, I placed an order through the app (the savings in the app are quite good, so points for that).
When I arrived, I wanted to add another sandwich, but was told I could not. So then I asked to place a separate order, and was refused because of their new "one order per car" policy. It was one sandwich and would have taken another 30 seconds. Very disappointed.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fries, Mcchicken, Cheeseburger
Completely rude service
Extremely slow stale muffins stale burger bun
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Egg Mcmuffin, Fries, Cheeseburger
I really wouldn't give them 1 star. The restaurant is dirty and disgusting. The food was gross. It was so bad I wouldn't even take a bite. The hamburger was paper thin and black ⚫️ the frys were just as bad. I waited over 20 mins for a mobile order. Take some advice and don't go there. The owner and managers should be embarrassed 😳
Atmosphere: 1
Food: 1
Service: 1
Service is excessively slow. Multiple times now I have stood at the counter for atleast 30 minutes and no one approaches me. They walk right past everyone and act as if we aren't here. They move slow and screw up orders often. Very poor service.
Atmosphere: 1
Food: 1
Service: 1
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