McDonald's

230 W Bridge St, Oswego
(315) 602-0174

Recent Reviews

Sort by
Andrew

30 min wait in drive through

Food: 4

Service: 1

Holly 808

Staff is depressingly underpaid. Food is always cold

Atmosphere: 1

Food: 1

Service: 5

Jeremy Pellicano

IDK what happened to McDonald's but they are very slow to take your order. Even when your the only one in line. I ordered the most simple items on the menu and it took 10 minutes. The worst part is the burgers were very dry and tasted re heated. Like if your just reheating food and it takes that long wow... 🄓🄓

Atmosphere: 1

Food: 1

Service: 1

megan williams

Prepare to wait in the drive thru anywhere from 15-30 mins

Food: 2

Service: 2

Krisi Scaccia

Last time I came here at 10pm and they closed early even though they say they’re open til 11pm online. Tonight I came and thankfully they were open but not only was their ice cream machine down (shocking I know) but their lemonade machine was down too. Don’t come, always disappointed. The lady was polite tho and apologized

Katie France

The wait of 30 mins for a fry & soda is absolutely ridiculous!

Atmosphere: 1

Food: 3

Service: 1

Philip

Waited in line between order taker, window and window. Over 30 mins for a simple fast food order. More like slow food. Food wasnt even hot. Like, come on. This location needs to be investigated. Very bad location. Do NOT come here.

Additional photos: 8/3/25. Waiting over 20 mins for a simple order. Only 2 people working. Drive through is out into the road. Manager sitting down in office. Avoid this location. Managers dont help staff and blame everyone here. Heard a manager complain orders are not fast enough.

Atmosphere: 1

Food: 1

Service: 1

Bethany Reynolds

This McDonalds is horrible. I’m a dasher and I literally wait an hour every time I come here. I tried to order food here once got ignored for 10-15 minutes then after I had already left that’s when they answer the drive thru and they were not even busy.

Atmosphere: 1

Food: 1

Service: 1

andrew l

This is disgusting that they allow employees to talk about customers

Atmosphere: 1

Food: 1

Service: 1

There Is No Spoon

Rude drive-thru workers, and they close early whenever they feel like it

Service: 1

Ryan Burke

Takes way too long

Atmosphere: 1

Food: 2

Service: 1

philip rodriguez

Most of the time they take over an hour, especially after 5 pm. They prioritize door dash over everything as well. It’s super annoying

Atmosphere: 1

Food: 5

Service: 4

John Edwards

Worst McDonald’s I’ve been to and my expectations for McDonald’s are low. Burgers came out decent, fries were stale, and items were missing but I can tolerate and expect that from McDonalds. What I cannot tolerate is the ā€œserviceā€ I got. I arrive there and the drive through speaker is down with a note says pull up to first window, not a big deal so I pull up to the first window and wait 15 minutes nobody comes to it so I think maybe they meant the window labeled 1 but is the 2nd window so I pull up to that one and after someone is given food through it I am told I need to go back around to the other window. I ask if I can just get my order there because I placed a mobile order and am rudely told no and they shut the window, so I go around to the original window and tell them my mobile order code they wave me through and then I wait at the other window for 10 minutes till they hand me the drink for my order and tell me that the rest will be out in a minute 5 more minutes and it’s out……and the orders wrong but whatever I’m done at this point

Atmosphere: 1

Food: 2

Service: 1

jim kuhn

They are understaffed. The people that work there are great. There aren't enough of them. If you see three cars in the Drive-Thru line count on at least 10 minutes sometimes 15.

The food is cooked well. I have never had any problems with any of the food.

If the store would hire more people, I would stop by more often. Twice in the last week I have driven off without getting my food because I sat at the window for 10 minutes, and all i was getting was a double cheeseburger.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Double Cheeseburger

Paul ruggio

This place has some of the slowest employees I have ever seen anywhere. It’s pretty sad when it takes over 30 minutes to go through the drive thru line. I could have gone to ruby tuesdays and been out in the time it took them to get my food in the drive thru. If I would at this location I would be embarrassed.

Loading...