I like the coffee & the service is always good but what is up with Mgmt not allowing tips ? Regardless of the hourly wage food service workers depend upon tips to augment their pay. The Bagel Shop and Pizza Place employees all provide a good product but the no tip rule contributes to high turn-over and low morale. This can/will increase operating costs by having to hire/train new employees to replace previous staff forced to seek better pay elsewhere. The owners received public tax breaks to build these businesses, let your employees receive tips, & let them worry about the taxes... .
Atmosphere: 4
Food: 4
Service: 4
Margaret OBrien
While it was busy, I waited almost 40 minutes to get a latte. People who came in and ordered after me were served before me. Door dash orders were prioritized before my order. This is unacceptable. I would not patronize this place again based on my experience today.
elle quin
Been wanting to try this place since I moved to the neighborhood about a year ago.It took me this long,because I am disabled,rely on a powerchair and afraid of doors...Lol !! Finally made it about a week ago and was not disappointed! Not only did I recieve help with the front door?,the staff warmly greeted me,assisted me in any way they could,were kind and patient.The environment is warm,relaxed,friendly and clean.There is a very nice seating area inside,where you can enjoy a game of chess or tic tac toe while you wait or you can check out the various coffees,candles,teas,coffee mugs,etc on display at the front of the store.Which is where most of my visit was spent...because I have the attention span of a squirrel?! Moving on...so finally make it to front counter.Whoa?was like reading computer script,not prepared! I'm pretty simple when it comes to my coffee,like it black.But this day, I thought,let's do something different.Take a chance.So,got a shot of cookie butter?Soooo glad I did.Wow! Left there not only with my coffee,but a giant,delicious cookie,an adorable ghost coffee mug and a pumpkin spice latte sticker.Enjoyed my amazing coffee and cookie in the gorgeous seating area,beautifully painted I may add,tucked between the Riverwalk building and the building next door.Soft music coming from the outdoor speakers,great weather.Overall great experiance!Huge thank you to the staff and the customer that opened the door for me?
Atmosphere: 5
Food: 5
Service: 5
Lisa Rapple
Cute coffee shop right next to water street square. Excellent coffee. I had the special almond joy latte. Went back the next day for another. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Mrs Mamabear
Great customer service and great quality coffee. Very smooth espresso!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Chris DeMusis
Briefly popped in to use their restroom and to grab a coffee for my partner and myself. I got their order wrong and the batista were super accommodating and extremely friendly with fixing my mistake. The coffees themselves were delicious! We got a decaf vanilla oatmilk cappuccino and an iced coffee with vanilla and both were superb.
Atmosphere: 5
Food: 5
Service: 5
Samantha Bentley
I recently visited Riverwalk with my little sister, and unfortunately, our experience was less than satisfactory. We ordered a latte and a black Americano, expecting a smooth and enjoyable visit.
To our dismay, it took a total of 26 minutes to receive our order. We received the latte first, but then had to wait an additional 7-10 minutes for the Americano. This delay was particularly frustrating because we noticed four separate customers, who appeared to be regulars or friends of the staff, arriving after us and receiving their orders almost immediately. These customers did not appear to have placed online orders, making the situation even more puzzling.
While the coffee itself was decent, the service experience overshadowed our visit. I hope the management can address these issues to ensure all customers receive timely and fair service in the future
Atmosphere: 3
Food: 1
Service: 1
Loredana Manzolati
Big surprise! In Italy, if I'm not mistaken, there isn't this chain. You can take anything. Being a coffee roaster from loose coffee to espresso, iced coffee, but also fresh fruit-based drinks.
Atmosphere: 5
Food: 5
Service: 5
Kevin O
I got a chai latte which was very good but my wife's cold brew coffee was too bitter. It's too bad the coffee didn't match how great the place and staff were. Perhaps it was the blend they used that day but it was very bitter.
Atmosphere: 5
Food: 3
Service: 5
James Morrison
Place is nice, little overpriced..... Cookies were awful. Latte was wonderful.
Absolutely lovely! Great place, great atmosphere, even the employee was delightful ?
Atmosphere: 4
Food: 5
Service: 5
Nora Covington
Great and tasty seasonal drinks!
Atmosphere: 5
Food: 5
Service: 5
Nora Anderson
Great and tasty seasonal drinks!
Atmosphere: 5
Food: 5
Service: 5
Christopher Robbins
That is some really good coffee. Genuinely lifted my spirits. Super nice Barista with a good vibe. The bathroom towel dispenser is engineered really intelligently. Sorry that was very random for a coffee shop review. But the approach to the bathroom was kind of characterless.
Atmosphere: 3
Food: 5
Service: 5
Kim Brown
Lovely little coffee shop! Barista was friendly and helpful.
I like the coffee & the service is always good but what is up
with Mgmt not allowing tips ? Regardless of the hourly wage
food service workers depend upon tips to augment their pay.
The Bagel Shop and Pizza Place employees all provide a good
product but the no tip rule contributes to high turn-over and low morale. This can/will increase operating costs by having to hire/train new employees to replace previous staff forced to seek better pay elsewhere. The owners received public tax breaks to build these businesses, let your employees receive tips, & let them worry about the taxes... .
Atmosphere: 4
Food: 4
Service: 4
While it was busy, I waited almost 40 minutes to get a latte. People who came in and ordered after me were served before me. Door dash orders were prioritized before my order. This is unacceptable. I would not patronize this place again based on my experience today.
Been wanting to try this place since I moved to the neighborhood about a year ago.It took me this long,because I am disabled,rely on a powerchair and afraid of doors...Lol !! Finally made it about a week ago and was not disappointed! Not only did I recieve help with the front door?,the staff warmly greeted me,assisted me in any way they could,were kind and patient.The environment is warm,relaxed,friendly and clean.There is a very nice seating area inside,where you can enjoy a game of chess or tic tac toe while you wait or you can check out the various coffees,candles,teas,coffee mugs,etc on display at the front of the store.Which is where most of my visit was spent...because I have the attention span of a squirrel?! Moving on...so finally make it to front counter.Whoa?was like reading computer script,not prepared! I'm pretty simple when it comes to my coffee,like it black.But this day, I thought,let's do something different.Take a chance.So,got a shot of cookie butter?Soooo glad I did.Wow! Left there not only with my coffee,but a giant,delicious cookie,an adorable ghost coffee mug and a pumpkin spice latte sticker.Enjoyed my amazing coffee and cookie in the gorgeous seating area,beautifully painted I may add,tucked between the Riverwalk building and the building next door.Soft music coming from the outdoor speakers,great weather.Overall great experiance!Huge thank you to the staff and the customer that opened the door for me?
Atmosphere: 5
Food: 5
Service: 5
Cute coffee shop right next to water street square. Excellent coffee. I had the special almond joy latte. Went back the next day for another. Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and great quality coffee. Very smooth espresso!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Briefly popped in to use their restroom and to grab a coffee for my partner and myself. I got their order wrong and the batista were super accommodating and extremely friendly with fixing my mistake. The coffees themselves were delicious! We got a decaf vanilla oatmilk cappuccino and an iced coffee with vanilla and both were superb.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Riverwalk with my little sister, and unfortunately, our experience was less than satisfactory. We ordered a latte and a black Americano, expecting a smooth and enjoyable visit.
To our dismay, it took a total of 26 minutes to receive our order. We received the latte first, but then had to wait an additional 7-10 minutes for the Americano. This delay was particularly frustrating because we noticed four separate customers, who appeared to be regulars or friends of the staff, arriving after us and receiving their orders almost immediately. These customers did not appear to have placed online orders, making the situation even more puzzling.
While the coffee itself was decent, the service experience overshadowed our visit. I hope the management can address these issues to ensure all customers receive timely and fair service in the future
Atmosphere: 3
Food: 1
Service: 1
Big surprise! In Italy, if I'm not mistaken, there isn't this chain. You can take anything. Being a coffee roaster from loose coffee to espresso, iced coffee, but also fresh fruit-based drinks.
Atmosphere: 5
Food: 5
Service: 5
I got a chai latte which was very good but my wife's cold brew coffee was too bitter. It's too bad the coffee didn't match how great the place and staff were. Perhaps it was the blend they used that day but it was very bitter.
Atmosphere: 5
Food: 3
Service: 5
Place is nice, little overpriced..... Cookies were awful. Latte was wonderful.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Absolutely lovely! Great place, great atmosphere, even the employee was delightful ?
Atmosphere: 4
Food: 5
Service: 5
Great and tasty seasonal drinks!
Atmosphere: 5
Food: 5
Service: 5
Great and tasty seasonal drinks!
Atmosphere: 5
Food: 5
Service: 5
That is some really good coffee. Genuinely lifted my spirits. Super nice Barista with a good vibe. The bathroom towel dispenser is engineered really intelligently. Sorry that was very random for a coffee shop review. But the approach to the bathroom was kind of characterless.
Atmosphere: 3
Food: 5
Service: 5
Lovely little coffee shop! Barista was friendly and helpful.
Atmosphere: 5
Service: 5
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