Ruby Tuesday

146 E 13th St, Oswego
(315) 343-1234

Recent Reviews

Sort by
Jeffery P.

This location is closed due to Failed Health Inspections. Do not come to this location.

Atmosphere: 1

Food: 1

Service: 1

Nickolass m Clew-brower

Little dark and gloomy but presently clean and orderly floor a little sticky but welcoming and pleasant staff

Atmosphere: 4

Food: 4

Service: 5

Rebecca Kellogg

They were doing renovations and closed to the public

gary coon

Love love the salad bar.. the place is very clean and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Amanda

Store is closed for remodeling as of June 3rd

Gary Keller

It was close to the hotel service was ok but not great ok place

Melissa Jones

We love our servers but after several attempts at trying the food due to the salad bar (which used to be huge) we have given up. We were served undercooked chicken wings and burnt cheeseburger sliders. The quality has gone way done.

Atmosphere: 2

Food: 2

Service: 4

Vincent Ruggio

Cold inside when I ate had to wear jacket when eating

Atmosphere: 1

Food: 4

Service: 4

Jenn Reape

Fruit flies , dirty tables, dirty walls, dirty floors, dirty counters and a stinky bathroom.
The food was also equally disappointing.
The waitress wasn't bad but she was obviously aware of all the issues and seen them as normal. She killed 2 fruit flies on our table before we even ordered. The manager laughed when I mentioned how nasty my food was-
A little pride goes a long ways.
Get off your phones and pick up a washcloth. Put some soap on it -
🤢

Atmosphere: 1

Food: 1

Service: 2

Tracey Wise

I’m giving one star just because our server was so sweet but otherwise this establishment is disgusting! We were literally fighting fruit flys our entire meal! They were flying around and landing on our food. I could understand if this was a recent problem and was going to be rectified but it appears from other reviews this has been going on for months. Shut this place down already and take care of this disgusting problem! Won’t be back!

Atmosphere: 1

Food: 1

Service: 5

Tegan Boyzuck

There were flies everywhere on my food. It wasn't the servers fault but the amount of flies in that restaurant makes me concerned about the kitchens cleaning abilities and how they prepare food.

Atmosphere: 1

Food: 1

Service: 3

Starbuck 3D

I think they have upped their game. Great meal today!

Atmosphere: 5

Food: 5

Service: 5

Tonya Savage

Place is full of bugs had them floating in my drink and my son's and was attacking our food we got our money back and left never will go there again

Kyrie McCloskey

Leaving one star, because no stars isn’t an option. If you are new in town or looking for a new place to eat… it isn’t here! This place is absolutely disgusting! My husband and I stopped in today for lunch. After being seated we noticed that the restaurant was full of drain flies! They were everywhere. Nothing worse than bugs landing all over your food. Both my husband and I run restaurants, both know that drains flies usually means things are uncleanly.
After we ordered our entrees, when the food arrived, the server set my plate down and I noticed a very long black hair in my food, wrapped into my fries! I immediately pushed my plate away and my husband asked what was wrong.. I pointed out the hair and called the server back to the table. She was even like “that’s disgusting!”
My husband and I both made it very clear that we just wanted our check, the server took my entree off but gave my husband a box for his. After making it very clear that he was unhappy and was not going to eat it, we were still made to pay for the appetizer and drinks! 30$! While we were waiting for the server to come back, there were drain flies landing all over the plate my husband had in front of him. These flies are mature drain flies, very large and all over the place. I would suggest an infestation!
After the server came back to the table, we assumed she would have spoken to the manager.. however she just took the entrees off and apologized. Believe me, this was and is no way shape or form her fault. This falls on the management of this establishment. This place shouldn’t even be open! Someone should really contact the health department, their food brand auditor etc….. oh and stay away from the bathrooms and salad bar! The salad bar is filed it black flies and the food looks as if it sits there all day! The bathrooms are sticky and filed with flies!
The owner and managers shud be ashamed to say they work or run this place. Absolutely disgusting! This clearly seems to be an ongoing issue of you read through the google reviews, which the “owner” responds too… but what is actually being done? Clearly nothing because the first review complaining of flies was over 3 months ago! Clean your restaurant or close your doors! I attached photos of the flies on my husbands food and the hair in the fries 🤮🤢

Atmosphere: 1

Food: 1

Service: 1

Judy Tomiyasu

We were served by Anora who was very pleasant, friendly, and efficient and was very concerned about our comfort and satisfaction. One of our party ordered a rare steak which came out well done and, even though it was partially eaten, Anora brought it to the attention of the manager and we were compensated. She is an outstanding server and you are lucky to to have her.

Atmosphere: 5

Food: 4

Service: 5

Loading...