Service was varry well done everyone was supper friendly and with it being the first time they took really good care of us. For the price the food was good , but the music in side was so Loud it was hard to even hear the sever
Atmosphere: 3
Food: 4
Service: 5
D
Make sure you check your bill for this location in Oswago, NY. REALLY CLOSE. They tried to slip a charge for playing games on their ziosk, when we did not even touch it until she gave it to us to charge our payment for our bill. The server tried to claim a kid from the previous service for that table must of played games on it after their parents paid and it charged it to our bill. OK, cover up after trying to slip an extra charge onto our bill. Their blossom petals appetizer was hot but everything else just barely warm. The service wasn't the best. Their priority is more for their line dancing and talking to each other. Our server was in the line dance after we got our food from someone else. We wondered if they had malted vinegar for the fish and chips but or server was in the line dance. There was a server not in the game but watching them. I waved to her to come to us when she looked at me but she decided to look away after I waved her to come. Then when the dance was done I yelled to our server to get her attention but she thought it was more important to stand with other servers and talk to each other. I called her a couple of times and then instead of coming to her tables to see if they needed anything (which we did), she walked towards the kitchen entrance where they have a register and started talking some more. So I got out of my seat and told her that's for her and another server purposely avoiding us trying to get them to come to our table. When I said we were wondering if they had malted vinegar she said no. Then later she shows up at our table with regular vinegar and olive oil. What the heck, I asked for malted vinegar not salad dressing. NOTHING CLOSE TO MALTED VINEGAR. When I complained about neither of the servers would knowledge that I needed help. She replied we are required to dance every hour. So that means you don't come before or after to check your tables and avoid people calling out to you or waving to you to come to the table?? Poor server skills I would say. 9l
Atmosphere: 3
Food: 3
Service: 3
Jasmine Warren
The food was very good
Atmosphere: 5
Food: 5
Service: 5
Jim Schmidinger
We have always had good food and service at texas roadhouse 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blooming Onion, Steak and Baked Potato
George Swatkowski
Awesome place to eat and very friendly staff and employees
Atmosphere: 5
Food: 5
Service: 5
Kathleen Henry
Wonderful food and service! Very fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Andrea Roy
It was my dad's first time there, thank god it wasn't super loud. He is hard of hearing so that would have been baaaad. Food was great, we both got steaks.
Atmosphere: 5
Food: 5
Service: 5
David Rey Martinez
TOOK MY SON TO LUNCH AFTER MOVING HIS BUTT FROM HARLEM!!! WHY DID HE GET AN 16 OZ RIBEYE?! #HungryHungrySebastian
Atmosphere: 5
Food: 5
Service: 5
Eek Masters
Love this place. Just use the app to sign in. Makes your visit more enjoyable
Gabby was our server and she was outstanding! She was super friendly and made sure all our needs were met. Her timing could not have been better! She made our visit, one of a kind, we have not had service like she provided ever before!
Atmosphere: 5
Food: 5
Service: 5
Brendan Barrett
Always order your steak the next level if you know what I mean. If you want medium rare order medium. It always works out. You won't be disappointed
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: House Salad, Blooming Onion, Side of Mashed Potatoes
Shelly Olmsted
Good food, staff was amazing and the tables were cleaned quickly
Atmosphere: 5
Food: 5
Service: 5
Jessica P
Soooo this particular texas roadhouse house is AMAZING. Our first visit.... we had to wait bc everyone loves this place, ok we go grab a drink while waiting. My sister is in a wheelchair, she came over with me to hang,The manager miss Liz,came up to us and asked if we wanted to stay in the bar, I said of course but she's short lol. She says hold on, this comes down!! Omg absolutely amazing ! My sister felt so included and got her drink and roll and was happy as a clam! Then we get seated, she says she has never been here before, they get her the first time plate , she's beyond thrilled! And because we were on a little trip, and she was telling all the waitresses how happy she was to get a new phone and go home, they shouted her out and it was just epic. She loved it they all seemed to be into it, it was just heartwarming!! They made her whole night. And we also lost her credit card. That 1 week later we called and were able to get back with no charges or issues. And the finale mess up, I LEFT MY ENTIRE EXISTENCE IN THE BATHROOM, yes I left my KATESPADE PURSE ... with everything. A week passes i randomly call bc mabye im that much of an airhead. THEY HAVE IT ... I go get it EVERYTHING is still in there to the best of my knowledge. Omg im beyond thankful to Liz and all the staff at texas roadhouse for looking out when I clearly was not on my a game . We 10000% will return, you guys are amazing , THANKYOU!!!!! 5 STARS!!!♡
Atmosphere: 5
Food: 5
Service: 5
Jack Gold
Service and atmosphere is great but food is under seasoned.
Good Texas Roadhouse
Atmosphere: 4
Food: 5
Service: 4
Service was varry well done everyone was supper friendly and with it being the first time they took really good care of us. For the price the food was good , but the music in side was so Loud it was hard to even hear the sever
Atmosphere: 3
Food: 4
Service: 5
Make sure you check your bill for this location in Oswago, NY. REALLY CLOSE. They tried to slip a charge for playing games on their ziosk, when we did not even touch it until she gave it to us to charge our payment for our bill. The server tried to claim a kid from the previous service for that table must of played games on it after their parents paid and it charged it to our bill. OK, cover up after trying to slip an extra charge onto our bill. Their blossom petals appetizer was hot but everything else just barely warm. The service wasn't the best. Their priority is more for their line dancing and talking to each other. Our server was in the line dance after we got our food from someone else. We wondered if they had malted vinegar for the fish and chips but or server was in the line dance. There was a server not in the game but watching them. I waved to her to come to us when she looked at me but she decided to look away after I waved her to come. Then when the dance was done I yelled to our server to get her attention but she thought it was more important to stand with other servers and talk to each other. I called her a couple of times and then instead of coming to her tables to see if they needed anything (which we did), she walked towards the kitchen entrance where they have a register and started talking some more. So I got out of my seat and told her that's for her and another server purposely avoiding us trying to get them to come to our table. When I said we were wondering if they had malted vinegar she said no. Then later she shows up at our table with regular vinegar and olive oil. What the heck, I asked for malted vinegar not salad dressing. NOTHING CLOSE TO MALTED VINEGAR. When I complained about neither of the servers would knowledge that I needed help. She replied we are required to dance every hour. So that means you don't come before or after to check your tables and avoid people calling out to you or waving to you to come to the table?? Poor server skills I would say. 9l
Atmosphere: 3
Food: 3
Service: 3
The food was very good
Atmosphere: 5
Food: 5
Service: 5
We have always had good food and service at texas roadhouse 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blooming Onion, Steak and Baked Potato
Awesome place to eat and very friendly staff and employees
Atmosphere: 5
Food: 5
Service: 5
Wonderful food and service! Very fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
It was my dad's first time there, thank god it wasn't super loud. He is hard of hearing so that would have been baaaad. Food was great, we both got steaks.
Atmosphere: 5
Food: 5
Service: 5
TOOK MY SON TO LUNCH AFTER MOVING HIS BUTT FROM HARLEM!!!
WHY DID HE GET AN 16 OZ RIBEYE?! #HungryHungrySebastian
Atmosphere: 5
Food: 5
Service: 5
Love this place. Just use the app to sign in. Makes your visit more enjoyable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Gabby was our server and she was outstanding! She was super friendly and made sure all our needs were met. Her timing could not have been better! She made our visit, one of a kind, we have not had service like she provided ever before!
Atmosphere: 5
Food: 5
Service: 5
Always order your steak the next level if you know what I mean. If you want medium rare order medium. It always works out. You won't be disappointed
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: House Salad, Blooming Onion, Side of Mashed Potatoes
Good food, staff was amazing and the tables were cleaned quickly
Atmosphere: 5
Food: 5
Service: 5
Soooo this particular texas roadhouse house is AMAZING. Our first visit.... we had to wait bc everyone loves this place, ok we go grab a drink while waiting. My sister is in a wheelchair, she came over with me to hang,The manager miss Liz,came up to us and asked if we wanted to stay in the bar, I said of course but she's short lol. She says hold on, this comes down!! Omg absolutely amazing ! My sister felt so included and got her drink and roll and was happy as a clam! Then we get seated, she says she has never been here before, they get her the first time plate , she's beyond thrilled! And because we were on a little trip, and she was telling all the waitresses how happy she was to get a new phone and go home, they shouted her out and it was just epic. She loved it they all seemed to be into it, it was just heartwarming!! They made her whole night. And we also lost her credit card. That 1 week later we called and were able to get back with no charges or issues. And the finale mess up, I LEFT MY ENTIRE EXISTENCE IN THE BATHROOM, yes I left my KATESPADE PURSE ... with everything. A week passes i randomly call bc mabye im that much of an airhead. THEY HAVE IT ... I go get it EVERYTHING is still in there to the best of my knowledge. Omg im beyond thankful to Liz and all the staff at texas roadhouse for looking out when I clearly was not on my a game . We 10000% will return, you guys are amazing , THANKYOU!!!!! 5 STARS!!!♡
Atmosphere: 5
Food: 5
Service: 5
Service and atmosphere is great but food is under seasoned.
Atmosphere: 4
Food: 2
Service: 4
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