The horribly loud music and tacky lights need to stop!!!
lisa brady
The new owner is doing an awesome job making the Carvel in OB special with a fun inviting atmosphere.
Atmosphere: 5
Food: 5
Service: 5
A
I think that we all miss Jimmy. We were hoping that the new owner would honor Jimmy’s legacy of running a stellar ice cream shop.Please start working on that by turning off the ridiculously loud music from the outdoor speakers.
Gary Ain
Ever since the new owners took over in this location the store has gone straight down hill. They have no idea what they are doing there. I just walked out as they wrere super long and they had just 1 person working there. She kept going back and forth from the Carvelanche machine and then to ice cream container over and over again. Same thing happened last time I was there. Other people also walked out. Unless you have a lot of time to kill and a lot of patience, go elsewhere!!! Service is harendous!!!
BEST carvel!!!! Customer service is so nice, atmosphere is peaceful and everyone is so attentive. Just to point out, please respect all of the employees. I get that they’re only teenagers, but they’re better than some of the rest. Don’t get mad at some stupid simple mistake, they’re just doing their job.
be aware , we purchased two large ice cream ,they charged us $22......
Denise Zeichner Tamayo
I cannot recommend this store enough!! The owner is wonderful and created the most incredible cake for my son’s birthday!! It was as delicious as it was beautiful! Everything was super easy and super reasonably priced! The cake was a massive hit with the kids AND adults, and I will be coming back for all my parties! Highly recommend!!
Keith Tamayo
The owner and staff at this carvel are amazing! They created a special, custom cake for my sons birthday and it was the best ice cream cake we have ever had. Process for ordering and pickup could not have been easier and owner executed the cake perfectly. Highly recommended!
I purchased a large chocolate ice cream cup for $8.20 with tax, which is fine, the price is the price, but the portion was not completely large, more like a medium sized portion, the inner center of the cup was hollow and empty, as I was eating it the sides fell in towards the middle where there was no ice cream, they just went around the inner wall of the cup and circled around tapering to the top to about an inch above the cup, the servers were very nice and friendly, the Only good thing about this store, I do live locally and today was the last time I go to to this location. A few weeks ago I went to another location, on Old Country Rd just west of Rt 135, and it was completely and totally full of ice cream and at least 2 inches above the top of the cup, I rather drive 8 miles instead of 3/4 of a mile, no matter what the price is, to get what I'm paying for and not deal with a cheap store.
Peter Keeling
Carvel is legendary. No better cake in the world. Went on BOGO sundae night and was a smooth experience.
DAZ3 LiiONxHeArT
Rude, unwelcoming employees that seem annoyed when you come in and try to be a customer. These young kids behind the counter have zero customer service skills.
Grace Maldonado
Amazing five starts great service and great ice cream place is amazing
The horribly loud music and tacky lights need to stop!!!
The new owner is doing an awesome job making the Carvel in OB special with a fun inviting atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I think that we all miss Jimmy. We were hoping that the new owner would honor Jimmy’s legacy of running a stellar ice cream shop.Please start working on that by turning off the ridiculously loud music from the outdoor speakers.
Ever since the new owners took over in this location the store has gone straight down hill. They have no idea what they are doing there. I just walked out as they wrere super long and they had just 1 person working there. She kept going back and forth from the Carvelanche machine and then to ice cream container over and over again. Same thing happened last time I was there. Other people also walked out. Unless you have a lot of time to kill and a lot of patience, go elsewhere!!! Service is harendous!!!
Atmosphere: 1
Food: 2
Service: 1
Store has reopened. Prices are up significantly
Lovely staff, always helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Ice Cream Sundae, Soft Serve Ice Cream
BEST carvel!!!! Customer service is so nice, atmosphere is peaceful and everyone is so attentive. Just to point out, please respect all of the employees. I get that they’re only teenagers, but they’re better than some of the rest. Don’t get mad at some stupid simple mistake, they’re just doing their job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Ice Cream Sundae, Soft Serve Ice Cream
be aware , we purchased two large ice cream ,they charged us $22......
I cannot recommend this store enough!! The owner is wonderful and created the most incredible cake for my son’s birthday!! It was as delicious as it was beautiful! Everything was super easy and super reasonably priced! The cake was a massive hit with the kids AND adults, and I will be coming back for all my parties! Highly recommend!!
The owner and staff at this carvel are amazing! They created a special, custom cake for my sons birthday and it was the best ice cream cake we have ever had. Process for ordering and pickup could not have been easier and owner executed the cake perfectly. Highly recommended!
Restaurantji Recommends
I purchased a large chocolate ice cream cup for $8.20 with tax, which is fine, the price is the price, but the portion was not completely large, more like a medium sized portion, the inner center of the cup was hollow and empty, as I was eating it the sides fell in towards the middle where there was no ice cream, they just went around the inner wall of the cup and circled around tapering to the top to about an inch above the cup, the servers were very nice and friendly, the Only good thing about this store, I do live locally and today was the last time I go to to this location. A few weeks ago I went to another location, on Old Country Rd just west of Rt 135, and it was completely and totally full of ice cream and at least 2 inches above the top of the cup, I rather drive 8 miles instead of 3/4 of a mile, no matter what the price is, to get what I'm paying for and not deal with a cheap store.
Carvel is legendary. No better cake in the world. Went on BOGO sundae night and was a smooth experience.
Rude, unwelcoming employees that seem annoyed when you come in and try to be a customer. These young kids behind the counter have zero customer service skills.
Amazing five starts great service and great ice cream place is amazing
Nice location and nice staff :) would recommend
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