Panera Bread
137-20 Cross Bay Blvd, Ozone Park
(718) 487-9420
Recent Reviews
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I tried Panera all over, but this place is so clean unfortunately they don’t have bathrooms, but the quality of the food is amazing and it’s very clean and food prep is slow But still worth it for waiting. staff was very polite.
Atmosphere: 5
Food: 5
Service: 4
How are you going to open a restaurant and have no bathrooms? Am I supposed to eat with dirty hands ?
This is like quick stop Panera. There is table and bar sitting available. I feel service is slow here possibly due to short staff. But otherwise the place is quiet and clean. They don't have fountain drinks but coffee and lemonades are available.
Atmosphere: 5
Food: 5
Service: 3
As always, the food is well prepared and presented. This establishment does not your typical panera. They don't have a dining room per. Se, it's more of a order and pick up and a place to buy your bread
Atmosphere: 5
Food: 5
Service: 5
Absolute worst service!!! All employees looked extremely confused of what to do and just walking in circles lol. Manager also looked like she just wanted to leave . Waited 10 minutes without even a greeting so I just left .
Atmosphere: 1
Service: 1
Best lemonade ever!! The staff is really nice and polite.
Atmosphere: 5
Food: 5
Service: 5
Excellent coffee, and pastries. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Bagel came out into multiple broken pieces
Atmosphere: 4
Food: 2
Service: 4
Small but good. Food was fresh and delicious. Service was quick.
The person working on Saturday afternoon was awesome.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cashier was distracted and they took a while to prepare a salad and sandwich….
I had an issue with my last order from Panera my soup was missing the bread and croutons. I called and spoke to the manager, who was incredibly kind and supportive. She apologized sincerely and offered to make it right with a replacement soup and a dessert treat.
When I visited today and explained what the manager had promised, the team at the counter went above and beyond. They gave me a fresh soup of my choice, double the bread, double the croutons, and even added a brownie! My daughter was so happy, and we were both really impressed with their generosity and how kindly they handled everything.
Thank you to the manager for turning a small mistake into a truly kind customer experience. We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
I'm pretty sure that the rest of the employees here would do better off with a different manager.....merciless masters wouldn't even let my elderly handicapped relative use their facilities to change her ....run from this place.... I hope corporate is reading this...
Very good food. Limited seating.
Atmosphere: 5
Food: 5
Service: 5
No fountain soda and staff didn’t give me the right order
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