Panera Bread

137-20 Cross Bay Blvd, Ozone Park
(718) 487-9420

Recent Reviews

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Jc ghotra

I tried Panera all over, but this place is so clean unfortunately they don’t have bathrooms, but the quality of the food is amazing and it’s very clean and food prep is slow But still worth it for waiting. staff was very polite.

Atmosphere: 5

Food: 5

Service: 4

Alzuman Jonak

How are you going to open a restaurant and have no bathrooms? Am I supposed to eat with dirty hands ?

Radhika Khan

This is like quick stop Panera. There is table and bar sitting available. I feel service is slow here possibly due to short staff. But otherwise the place is quiet and clean. They don't have fountain drinks but coffee and lemonades are available.

Atmosphere: 5

Food: 5

Service: 3

Rodrigo Hidalgo

As always, the food is well prepared and presented. This establishment does not your typical panera. They don't have a dining room per. Se, it's more of a order and pick up and a place to buy your bread

Atmosphere: 5

Food: 5

Service: 5

Bobby Pabon

Absolute worst service!!! All employees looked extremely confused of what to do and just walking in circles lol. Manager also looked like she just wanted to leave . Waited 10 minutes without even a greeting so I just left .

Atmosphere: 1

Service: 1

Unknown

Best lemonade ever!! The staff is really nice and polite.

Atmosphere: 5

Food: 5

Service: 5

M H

Excellent coffee, and pastries. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Davinci Cool

Bagel came out into multiple broken pieces

Atmosphere: 4

Food: 2

Service: 4

Chuck K

Small but good. Food was fresh and delicious. Service was quick.

Stephanie Piro

The person working on Saturday afternoon was awesome.

Atmosphere: 5

Food: 5

Service: 5

J C

Cashier was distracted and they took a while to prepare a salad and sandwich….

Sidra Rasul

I had an issue with my last order from Panera my soup was missing the bread and croutons. I called and spoke to the manager, who was incredibly kind and supportive. She apologized sincerely and offered to make it right with a replacement soup and a dessert treat.
When I visited today and explained what the manager had promised, the team at the counter went above and beyond. They gave me a fresh soup of my choice, double the bread, double the croutons, and even added a brownie! My daughter was so happy, and we were both really impressed with their generosity and how kindly they handled everything.
Thank you to the manager for turning a small mistake into a truly kind customer experience. We’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Keith Stechow

I'm pretty sure that the rest of the employees here would do better off with a different manager.....merciless masters wouldn't even let my elderly handicapped relative use their facilities to change her ....run from this place.... I hope corporate is reading this...

Juan Ng

Very good food. Limited seating.

Atmosphere: 5

Food: 5

Service: 5

Yan Morel

No fountain soda and staff didn’t give me the right order

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