White Castle
9808 Rockaway Blvd, Ozone Park
(718) 641-6870
Recent Reviews
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I was impressed by the cleanliness, and great customer service of this White Castle. The location was decent when I left New York 17 years ago and has gotten better since. I ordered a chocolate milk with my meal. The guy at the window gave me a straw and asked if I wanted a spoon. I remember being able to drink a shake through a straw (Pause). Shake was thick, and good. I ended up using a spoon for it. When I return to New York this will continue to be one of my go to White Castle locations.
Atmosphere: 5
Food: 5
Service: 5
This review is LONG overdue. I've been to this location as far back as the mid 90's when my parents moved from Brooklyn to Queens so this White Castle is a long standing fixture of my growing up around the Ozone Park area of Queens and I can't recall any bad service or awful food transaction here. Today is also no different.
My usual staple meal here is 2 chicken w/ cheese sandwiches, a double bacon and cheese slider, and mozzarella sticks. I just needed an excuse to place a review on here and the supposed new crispy chicken sandwiches provided that opportunity. I like the texture of those sandwiches more now than the previous variation of them because the crisp texture on the chicken sliders make for a nice, crunchy bite. I had an enjoyable brunch and the service is always spot on.
I've gotten used to the layout of the place now. Before they renovated this White Castle during Covid, the seating area was a bit larger than it is now but it's since been renovated so that there is more room for the employees to work around their station. Despite the reduced size in the customer seating area, it's minimal at most.
A solid area that has stood the test of time in a rapidly changing neighborhood.
Atmosphere: 5
Food: 5
Service: 5
Yeah no ….. can you believe these people made me walk through the drive-thru to pick up my mobile order? They really have some of the worst people working here.
Place that is affordable, space in small and gets crowded faster.
Atmosphere: 2
Food: 3
Service: 5
I always enjoyed white castle and the food is served and ready to go. Drive thru usually serves me best but they do have in door seating.
Atmosphere: 5
Food: 5
Service: 5
The staff here is very nice and patient. The location is very busy with their drive thru window plus having alot of third party delivery drivers come pick up orders. Never once have I had a bad experience with the staff or with food quality. I have witnessed guests be super rude with the staff and they are still calm and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Cheese Sticks
Got from the drive through this location ALWAYS hits and the employees are always polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, The Impossible Slider, Cheeseburges
Food was fresh. A bit expensive. No complaints.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Clam Strips, Cheeseburges, Chicken Ring
Very friendly people and they gave me a pleasant stay
Atmosphere: 4
Food: 4
Service: 5
The food here is always fresh and made to order, i would like to thank Marie for being so kind and accommodating.
Food: 5
Service: 5
Restaurantji Recommends
They’re horrible. The employees move at snail pace. They take 10 hours to prepare “fast food”.
Atmosphere: 1
Food: 1
Service: 1
Usually a staple. But a weeks old oil is taste nasty. Had to throw away
Atmosphere: 1
Food: 1
Service: 1
Afternoons are crowded w loud school kids not eating or buying anything, vaping, throwing stuff, sitting on tables and garbage cans, kicking trash around. Service at times consists of grunts & uh-hums even when being polite. Is what it is I guess, but when you got the CRAVE the burgers are good.
Atmosphere: 1
Food: 4
Service: 2
Always gotta hit up white castle when in
Atmosphere: 5
Food: 5
Service: 5
The service is much better than it was years ago. The food is usually well-prepared and made fast. They also keep the store super clean.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crinkle Cut Fries, Cheeseburges
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