This was the absolute worst experience I’ve had at a Dunkin, and trust me when I say this, I’m a frequent customer. Just not at this store. I ordered on the app, my usual coffee, a sourdough breakfast sandwich and hash browns. Nothing crazy. I get there for my order, coffee was perfect, however my sandwich was not. They used the heels of the bread to make my sandwich, my whole sandwich was basically egg, I’ll attach pics. I asked for it to just be transferred over to full size bread and their response was “we aren’t wasting our bread.” So I paid full price for a full sized sandwich and didn’t even get the sandwich lol. It’s laughable honestly. But how would this employee feel had it been hers? Do better people. I also added a picture of what it’s supposed to look like.
Aaron Canute
Great place
jared phillips
Horrible customer service today usually not that bad and the girl making my bagel touched it with her bare hands like just cuz your boss isn't there doesn't mean you don't have to follow health regulations ya nasty.
Atmosphere: 1
Food: 3
Service: 1
Matt Burris
great place for quick snack!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
Kindra Nolton
I went though the drive through last night, simple small coffee with cream, no sugar, no flavor. I received a small hot tea with cream and sugar. I went back through to ask for my coffee. When I got to the window and explained the situation, the lady at the window just said, “so? don’t you like it?” and I was at a loss for words. I said no and asked for me coffee, she responded with a fine and went back to get my coffee. She came back with a 1/3 full cup of coffee, cream, and so much sugar it just sat at the bottom. I will not be returning to this location, I have given way too many chances. They need to hire people with more customer service skills and people who respect others.
Atmosphere: 1
Food: 1
Service: 1
Lucas Froelich
The slowest Dunkin I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Smith
The food was good, not really hot, though
Atmosphere: 3
Food: 4
Service: 4
phillip eggers
it's a chain they got what I ordered correct so I'm satisfied.
Atmosphere: 2
Food: 2
Service: 5
Gracie Lou
I’ve been to this dunkin so many times for years and I’ve never gotten a good refresher. They put little to no strawberry dragonfruit base in every drink. I hate spending over $3 on a drink every time and not even like it. I just got one and it looks like sweet tea. It’s a very light orange. So disappointed, happens every time.
Food: 1
Ian Texas
I worked next door for two years. Dunkin leaves the back door open all the time half the day to smoke cigarettes outside or because "they're hot" and it lets all the flies in. There can up to as much as 100 flies in the store at once and half of them are on the donuts. Ugh. One morning in April 2024 there was mess in the women's bathroom and the manager of Dunkin came over to the 19-year-old girl working at Speedway and told her to clean it up and the girl said I'm the only one here so I can't now and instead of cleaning it up herself the manager who's getting paid probably twice that instead of taking one for the team because officially Speedway is responsible for cleaning the bathrooms she waited two hours for me to come in so the young teenage girl could go clean the disgusting mess in the bathroom. GREAT JOB MANAGER! KEEP UP THE GREAT WORK! REALLY RAISING THE BAR!
I worked here for over two years, and I don't think a single person who worked here said more than 5 words to me at one single time.
Food great, coffee was old. Disappointing because that's what we stopped for.
Ryan Sutton
They always screw up my wife's or my order. It's quit annoying.
Atmosphere: 4
Food: 3
Service: 2
Matt Stevens
This place not only has terrible customer service but they also feel it’s necessary to keep the kitchen ( back door ) at the drive thru completely open . Totally against food handling /code laws. This place and the attached gas station suffer with flies mostly and evidence has been know to show up in food and drinks at this Location. Please ! Keep your doors closed and flies out!
This was the absolute worst experience I’ve had at a Dunkin, and trust me when I say this, I’m a frequent customer. Just not at this store. I ordered on the app, my usual coffee, a sourdough breakfast sandwich and hash browns. Nothing crazy. I get there for my order, coffee was perfect, however my sandwich was not. They used the heels of the bread to make my sandwich, my whole sandwich was basically egg, I’ll attach pics. I asked for it to just be transferred over to full size bread and their response was “we aren’t wasting our bread.” So I paid full price for a full sized sandwich and didn’t even get the sandwich lol. It’s laughable honestly. But how would this employee feel had it been hers? Do better people. I also added a picture of what it’s supposed to look like.
Great place
Horrible customer service today usually not that bad and the girl making my bagel touched it with her bare hands like just cuz your boss isn't there doesn't mean you don't have to follow health regulations ya nasty.
Atmosphere: 1
Food: 3
Service: 1
great place for quick snack!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
I went though the drive through last night, simple small coffee with cream, no sugar, no flavor. I received a small hot tea with cream and sugar. I went back through to ask for my coffee. When I got to the window and explained the situation, the lady at the window just said, “so? don’t you like it?” and I was at a loss for words. I said no and asked for me coffee, she responded with a fine and went back to get my coffee. She came back with a 1/3 full cup of coffee, cream, and so much sugar it just sat at the bottom. I will not be returning to this location, I have given way too many chances. They need to hire people with more customer service skills and people who respect others.
Atmosphere: 1
Food: 1
Service: 1
The slowest Dunkin I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
The food was good, not really hot, though
Atmosphere: 3
Food: 4
Service: 4
it's a chain they got what I ordered correct so I'm satisfied.
Atmosphere: 2
Food: 2
Service: 5
I’ve been to this dunkin so many times for years and I’ve never gotten a good refresher. They put little to no strawberry dragonfruit base in every drink. I hate spending over $3 on a drink every time and not even like it. I just got one and it looks like sweet tea. It’s a very light orange. So disappointed, happens every time.
Food: 1
I worked next door for two years. Dunkin leaves the back door open all the time half the day to smoke cigarettes outside or because "they're hot" and it lets all the flies in. There can up to as much as 100 flies in the store at once and half of them are on the donuts. Ugh.
One morning in April 2024 there was mess in the women's bathroom and the manager of Dunkin came over to the 19-year-old girl working at Speedway and told her to clean it up and the girl said I'm the only one here so I can't now and instead of cleaning it up herself the manager who's getting paid probably twice that instead of taking one for the team because officially Speedway is responsible for cleaning the bathrooms she waited two hours for me to come in so the young teenage girl could go clean the disgusting mess in the bathroom. GREAT JOB MANAGER! KEEP UP THE GREAT WORK! REALLY RAISING THE BAR!
I worked here for over two years, and I don't think a single person who worked here said more than 5 words to me at one single time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love my Chai
Atmosphere: 5
Service: 5
Food great, coffee was old. Disappointing because that's what we stopped for.
They always screw up my wife's or my order. It's quit annoying.
Atmosphere: 4
Food: 3
Service: 2
This place not only has terrible customer service but they also feel it’s necessary to keep the kitchen ( back door ) at the drive thru completely open . Totally against food handling /code laws. This place and the attached gas station suffer with flies mostly and evidence has been know to show up in food and drinks at this Location. Please ! Keep your doors closed and flies out!
Atmosphere: 1
Food: 1
Service: 1
Actually had a pretty good breakfast selection.
Atmosphere: 4
Food: 4
Service: 5
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