This is the closest Taco Ball to my house, and I usually pick up mobile orders through the drive through. My orders are correct 9/10 of the time, and the staff is always very friendly. Today I stopped in to eat.
I was immediately taken aback by how clean and organized the place was. There was none of that usual fast food grit, and the staff was cleaning counters, floors, and cabinets when I picked up my food. My tacos were way better than usual, super crispy and cheesey cantina chicken tacos. Usually I rush to eat in a fast food dining room, but I was very comfortable taking my time eating and enjoying my meal. The kitchen seemed to be running smoothly, drive through orders were coming out quickly from how fast cars were rolling through, and none of the employees I saw looked haggard and miserable. Obviously I can't know if that is true without talking to them, but an overworked and miserable employee has a certain look to them. None of this staff had that look.
A staff member who I have to assume was the manager, Kallie, came by to check on me while she cleaned and introduced herself. I was just telling a friend through text that I needed to leave a review when she did, so that really sealed the deal.
I don't know what is going on at this location, but I hope they keep it up. I would go out of my way for this level of service and cleanliness without question. Their drive through service was already fantastic but this is the best dining room experience I've had at a fast food joint in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Kitty Cat
This taco bell is supposed to be open until 1am. I get out of work at midnight and arrive at drive thru about 12:20. Several times trying to order Any Kind of Food resulted in them telling me it was too late to order. Very frustrating. What's going on!!! I think they just want to get ready to close and don't want to dirty anything.
Food: 3
Service: 1
Sarah Giehl
I wish you could write a review without giving then stars. First off the meal came to $9.04 I gave her $10.04 so I would get $1 back. She counts out .99 cents and hands it to me and without me realizing at first. So I’m of course a little annoyed, comes back and says you ordered the quesadilla right? I Said yes and she tells the kitchen yes I do need that quesadilla. Fast forward to getting home I open my food and it’s suppose to be steak and they gave me chicken! Clearly no one there knows what they are doing! I really never eat at Taco Bell and this is literally why. I call because I’m pretty frustrated at this point and whoever answers hung up on me. I will be contacting corporate. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Samuel Hollister
Got the order wrong. I ordered a Mexican pizza that was supposed to come with tomatoes on top and refried beans with the beef but low and behold it did now. Messed up the order.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Nacho Fries
Rostam Torki Sharifabadi
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Biff Tannen
Says Open till 1:00am Actually Open till 12:28am
Bernd Kadawy
It was just fast food, unfortunately they no longer had a combo we preferred, but the alternative was good too. Refill drinks and also to take away for FREE. Service very friendly. Gladly again
Atmosphere: 4
Food: 4
Service: 5
Shane Sloan
The cheesy roll ups weren't even a little melted. They were cold to the touch. The drive through has an automated greeting which asks for your order. I literally ordered 5 things before a human(?) finally said "um, huh?"
Atmosphere: 3
Food: 2
Service: 2
Serena Russell
Terrible service. Ordered through the app about 10 mins before going over there from Walmart. I got there and waited 15 minutes for them to tell me they hadn't even started it because I didn't "check in". Waited an additional 10-15 minutes while they served multiple people before me that came in after me. But worst of all, once I got my food it was absolutely disgusting and just a complete mess. I couldn't even pick up my quesadilla to eat it. Needless to say I ended up throwing most of my food away and will never go there again.
Atmosphere: 2
Food: 1
Service: 3
Sara M
Kaylee, Hannah and Bri were awesome. Kaylee took the order and Hannah and bri did a great job on the food. Don’t normally put out reviews but these girls were super sweet.
Why do I keep hoping this might be good. Grilled cheese burrito had a barbecue sauce flavor and was just awful.
Food: 2
Service: 4
Yuyun Simkins
Nice people working here
Atmosphere: 5
Food: 5
Service: 5
Pamela Dabich
Waited 15 minutes in the drive thru. Food was nasty
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Supreme
Teresa Reichel
The service was unbelievable and not in a good way! Stood at the counter and I know the workers all saw me and just turned their heads! The food was good but service severely lacked
Atmosphere: 3
Food: 4
Service: 2
Nate T
Constantly are out of everything. Just close down. Your employees and the food suck anyway.
This is the closest Taco Ball to my house, and I usually pick up mobile orders through the drive through. My orders are correct 9/10 of the time, and the staff is always very friendly. Today I stopped in to eat.
I was immediately taken aback by how clean and organized the place was. There was none of that usual fast food grit, and the staff was cleaning counters, floors, and cabinets when I picked up my food. My tacos were way better than usual, super crispy and cheesey cantina chicken tacos. Usually I rush to eat in a fast food dining room, but I was very comfortable taking my time eating and enjoying my meal. The kitchen seemed to be running smoothly, drive through orders were coming out quickly from how fast cars were rolling through, and none of the employees I saw looked haggard and miserable. Obviously I can't know if that is true without talking to them, but an overworked and miserable employee has a certain look to them. None of this staff had that look.
A staff member who I have to assume was the manager, Kallie, came by to check on me while she cleaned and introduced herself. I was just telling a friend through text that I needed to leave a review when she did, so that really sealed the deal.
I don't know what is going on at this location, but I hope they keep it up. I would go out of my way for this level of service and cleanliness without question. Their drive through service was already fantastic but this is the best dining room experience I've had at a fast food joint in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
This taco bell is supposed to be open until 1am. I get out of work at midnight and arrive at drive thru about 12:20. Several times trying to order Any Kind of Food resulted in them telling me it was too late to order. Very frustrating. What's going on!!! I think they just want to get ready to close and don't want to dirty anything.
Food: 3
Service: 1
I wish you could write a review without giving then stars. First off the meal came to $9.04 I gave her $10.04 so I would get $1 back. She counts out .99 cents and hands it to me and without me realizing at first. So I’m of course a little annoyed, comes back and says you ordered the quesadilla right? I Said yes and she tells the kitchen yes I do need that quesadilla. Fast forward to getting home I open my food and it’s suppose to be steak and they gave me chicken! Clearly no one there knows what they are doing! I really never eat at Taco Bell and this is literally why. I call because I’m pretty frustrated at this point and whoever answers hung up on me. I will be contacting corporate. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Got the order wrong. I ordered a Mexican pizza that was supposed to come with tomatoes on top and refried beans with the beef but low and behold it did now. Messed up the order.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Nacho Fries
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Says Open till 1:00am Actually Open till 12:28am
It was just fast food, unfortunately they no longer had a combo we preferred, but the alternative was good too. Refill drinks and also to take away for FREE. Service very friendly. Gladly again
Atmosphere: 4
Food: 4
Service: 5
The cheesy roll ups weren't even a little melted. They were cold to the touch. The drive through has an automated greeting which asks for your order. I literally ordered 5 things before a human(?) finally said "um, huh?"
Atmosphere: 3
Food: 2
Service: 2
Terrible service. Ordered through the app about 10 mins before going over there from Walmart. I got there and waited 15 minutes for them to tell me they hadn't even started it because I didn't "check in". Waited an additional 10-15 minutes while they served multiple people before me that came in after me. But worst of all, once I got my food it was absolutely disgusting and just a complete mess. I couldn't even pick up my quesadilla to eat it. Needless to say I ended up throwing most of my food away and will never go there again.
Atmosphere: 2
Food: 1
Service: 3
Kaylee, Hannah and Bri were awesome. Kaylee took the order and Hannah and bri did a great job on the food. Don’t normally put out reviews but these girls were super sweet.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why do I keep hoping this might be good. Grilled cheese burrito had a barbecue sauce flavor and was just awful.
Food: 2
Service: 4
Nice people working here
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes in the drive thru.
Food was nasty
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Supreme
The service was unbelievable and not in a good way! Stood at the counter and I know the workers all saw me and just turned their heads! The food was good but service severely lacked
Atmosphere: 3
Food: 4
Service: 2
Constantly are out of everything. Just close down. Your employees and the food suck anyway.
Food: 1
Service: 1
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