Paparoni's
11090 Lake St, Pavilion
(585) 584-3170
Recent Reviews
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Thank you for insisting on quality ingredients. It’s notably superior. Fans for life in our house!
Atmosphere: 5
Food: 5
Service: 5
I’ve given this place multiple chances, and the result has been the same every time: disappointment. I’ve ordered both pizza and subs, and the quality has been consistently poor.
The pizza lacked flavor and freshness. On my most recent sub order, I paid extra for additional meat and received what amounted to roughly two pieces of bacon per half. That is not “extra” by any reasonable standard. The sub itself tasted stale and did not seem freshly made.
This location was formerly Paparoni’s and is now operating as Timmermans, and the decline in quality since the ownership change is obvious.
What’s more concerning is how criticism is handled. Customer opinions and negative feedback appear to be removed or hidden on their Facebook page, which suggests an attempt to control the narrative rather than address legitimate issues. If a business truly stands behind its product, it shouldn’t feel the need to silence dissatisfied customers.
I’m posting this here because honest reviews should remain visible to the public. Based on repeated experiences and how feedback is handled, I will not be returning. Others deserve to know before spending their money.
Atmosphere: 1
Food: 1
Service: 1
I placed a order Friday night 12/13. I called before placing the order to verify if they use fresh peppers or pickled peppers on their subs and was told by a not so pleasant man that yes they're fresh. So I order 2 philly cheesesteaks,2 onion rings and some other items. 1st the onion rings were burnt, the cheesesteaks had pickled peppers, and barley any cheese but paid for extra. When calling to talk to the manager he did not apologize or offer to remake just a credit. Why would I want a credit to here if my 1st order was that shitty. I put in a complaint on the website that night too and wanted to be contacted but have not yet. Obviously the owners could care less if they have unhappy customers.
Atmosphere: 1
Food: 1
Service: 1
Pizza is a shame ..being Italian not even close ..pizza should last more than overnight ..next day its hard has concrete..Go back to other recipe . .or give ppl the option. ..sad there aren't any options for good pizza in my home town other than frozen pizza
Normally, I love the food but last night was my second garbage plate since the new owners.however I do think they’re too big but That’s besides the point last night mine was sitting in water. It had to have been the macaroni salad was not stirred and was way too watery, but it had my whole meal, including french fries sitting in a pool of water and it was disgusting.
Atmosphere: 3
Food: 2
Service: 4
Ordered pizza and wings last week. Pizza is mediocre at best. Medium chicken wings are more of a Bbq flavor rather than a medium buffalo sauce.
Steak sub was the best I ever had.
Atmosphere: 4
Food: 5
Service: 5
The are just getting started but awesome food.
Atmosphere: 5
Food: 5
Service: 5
We love this pizza place and we have gone here for years and years!! We are so so sad to hear they are closing and that we have to find another pizza place to go to. 😢 Thank you for all your years of service!
Stopped in late at night after visiting a nearby state park and was pleasantly surprised. Service was quick—our pizza was ready within 15 minutes. I have an onion allergy, and they were very accommodating by using tomato purée for the sauce instead of their usual one. The pizza itself was good: thicker dough and quality ingredients. Personally, I would have preferred a bit more cheese, but that comes down to taste and I wouldn’t discount theirs. Overall, a solid stop for a late-night bite with great service
Food: 4
Service: 5
Restaurantji Recommends
The absence of ice, ice water, public restrooms, and air conditioning is an unusual feature for a dine-in restaurant.
Atmosphere: 1
Food: 5
Service: 2
Food is delicious! We've ordered many ti.es from here.
Atmosphere: 4
Food: 5
Service: 5
We stopped later than I'd normally like. That said the staff was great and prompt. Thanks all!
Atmosphere: 4
Food: 4
Service: 5
Food is hood here we love getting the pizza and wings special 😋
We really like their sauce and the pizza is some of the best around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
The pizza was great, and the service was awesome and on point. The server had a great attitude and a beautiful smile. I'm definitely stopping there when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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